BB Bold :: Internet, Not Working On 9650?
Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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Aug 10, 2012
I imported B Berry Bold 9650 from America and everything worked well with the local network provider for more than a year. On July 25 th my internet connection stopped working. My network provider says they did a network upgrade and all foreign phones are now unable to connect to the internet. They say their is nothing that they can do for me. Just before my ph was disconnected I tried to download the Blackberry App World Version 3.1.4.25 Could this have caused the problem?
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Aug 12, 2012
My BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
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Oct 10, 2012
i was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.
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Aug 12, 2012
My Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
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May 23, 2010
I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Aug 1, 2011
I have bought an unlocked blackberry 9650 verizon phone from [URL].the problem is i can make calls, receive messages but internet & blackberry services are not working.I am tired of sending registration message from host routing table but no service yet..
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Nov 3, 2011
I updated to 6.0 and cannot get e-mails, messages, nor connect to the internet. I unchecked my firewall.Also, when I try to re set up my e-mail account, even though I have more than 4 letters, it says I need 4 letters?
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Aug 22, 2010
I own a Verizon BB Bold 9650 and I'm currently outside the US. I'm trying to use Google Maps and the GPS does not seem to be working. I recently upgraded from the Curve and this was never an issue. Any idea how I can fix it?
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Jul 8, 2010
Just got a new 9650. Noticed that the right button to get to an application was not working. Sometimes worked but 90% of the time nothing.Spoke to provider and they sent another brand new phone. Same story. I did try other application associated with button still no responses.Really do not use that button a lot.Any one else having this problem? Any solutions? Not sure it worth the aggravation of return.
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Jun 10, 2010
If anyone has any words of wisdom. I used my desktop manager to switch the devices. I went to my setup wizard and for some reason it will not let me add my user name or password. I tried adding the complete email address and just the user name. No go. It seems that I have had this little problem before I cannot remember how to fix it.
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Jul 28, 2011
I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..
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Jun 9, 2012
Verizon, Bold, 9650. A few days ago web browsing just stopped.It slowly looks like it wants to load the page and shows the page name, but after a long time nothing ultimately happens. I can send/receive emails, texts, calls, use apps, calendar, everything but websites, in both BIS 3G mode and WiFi.I haven't loaded anything new lately.
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Jul 28, 2011
I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?
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Jun 16, 2010
After being upgraded to .732 for a while, I have come in to my first problem. My Bluetooth is not working properly. When I receive a call or go to make a call it won't let me, it just picks up and hangs right up. I have never had a problem with Bluetooth before. Does anyone else have this issue from Sprint .699 upgrading to .732? I don't know if I should wipe and reinstall or just go back to .699, which I didn't have any problem with anyway? Thoughts?
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Sep 6, 2010
I have an unlocked Blackberry Bold 9560 from Verizon wireless. I took the phone with me to Israel and got a sim card and blackberry service through a carrier here called cellcom. Everything appears to be working fine except for SMS.When I text some people they never get the text and I get no bounce back informing me of an error. On the other hand some people I can text fine. I think the problem has something to do with the country code and the leading 0 infront of all numbers here. All the numbers are stored in my phone as such.. 052-796-0124. The country code is +972 but does not need to be dialed. I can call these numbers no problem from my address book, but when I text there is no problem. When I recieve a text from people who I myself cannot text, I can reply no problem to their inital text. I cannot start a conversation however. I have tried playing with those smart dialing settings. I changed the country to Israel and have tried leaving it as a USA number and saying the numbers are 9 digits and to not dial the 1. Neither option works.Any ideas here?
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Apr 3, 2011
I'm using a Verizon BlackBerry Bold 9650 unlocked in India since the past 5-6 months working fine but since the past 12 days I am not been able to receive any blackberry data services. My e-mails, BBM, Internet nothing seems to work but I am able to use text messaging and make voice calls like any other phone. I have tried every and all methods to make it work, I have replaced my Sim-card twice and even reinstalled and updated my phone software three times. Vodafone(India) is my current service provider and they have all services active on my number but my phone doesn't seem to receive any. My sim card is working fine with other phones but no sim card works in mine.
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Sep 15, 2010
I have a seidio extended battery for my phone and had the seidio doc which is horrible and I recommend to no one. It's built cheap and can break very easy. The metal charging prongs on the seidio doc just broke so I switched over to my normal blackberry bold doc.The problem is when I charge my phone I get a ton of different things that happen. I have my phone set up to enter bedtime mode and turn my profile to silent during certain hours when the phone is plugged in to charge. During these times the phone will always enter bedtime mode but three different things happen:
1. Phone dims and displays a clock
2. Screen light stays on and keyboard is illuminated
3. Phone goes dark - All lights turn off
I just want the phone to go dark and charge and put my profile to silent during the times I have set up. I like the phone dimming but it's still a little too bright for me at night. Can anyone help or suggest what I can do?
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Sep 17, 2010
i currently puchased an unlocked blackberry 9650, and previously i had a 9700.when i put my Sim card it, i am unable to connect to the internet via Rogers wireless. whenever i go to the browser it always states that it is a Wi-Fi service. BUT when i connect via a wi-fi connection it works fine. So i don't understand the problem. I have a data plan and everything when i got my 9700, so i dont see why it wont work for 9650
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Sep 17, 2010
I currently purchased an unlocked blackberry 9650, and previously I had a 9700. When I put my Sim card it, I am unable to connect to the internet via Rogers wireless. Whenever I go to the browser it always states that it is a WiFi service. But when I connect via a wifi connection it works fine. So I don't understand the problem. I have a data plan and everything when I got my 9700, so I don't see why it wont work for 9650.
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Aug 4, 2012
I have tried deleting it and re-adding it (several times). Had the Sprint store try different options including a reeboot in their system. Had GoDaddy check their system. Pulled the battery while phone was on, and off. Nothing is working! It is the account I receive time sensitive work on. It is a Bold 9650 and all my other email accounts (even from Go Daddy) are working fine.
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Dec 28, 2011
All audio on my Bold 9650 has suddenly stopped functioning - no ring tones, alerts, speakerphone, music or voice recordings can be heard. The phone is not muted and the volume is turned up. Hard reset and soft reset have not fixed it. Software was upgraded to 5.0.0.1006 after problem started and did not resolve it. Device self test performed and verified that no audio functions were working. Also, there's an icon that I don't remember seeing before showing below my EDGE indicator. It is a white circle with a cross through it, like the sight symbol when you are focusing a gun or camera. I can't find the icon on any icon list to indicate what it means.
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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