BB Bold :: 9650 - Internet Not Connected
Aug 12, 2012
My BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
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Aug 12, 2012
My Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
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Nov 6, 2010
I have a Blackberry bold 9650
V5.0.0.975
Running DM 6.0.0.43
Everytime the device backs up it goes all they through and at the end it gives the error message: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected."
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Aug 10, 2012
I imported B Berry Bold 9650 from America and everything worked well with the local network provider for more than a year. On July 25 th my internet connection stopped working. My network provider says they did a network upgrade and all foreign phones are now unable to connect to the internet. They say their is nothing that they can do for me. Just before my ph was disconnected I tried to download the Blackberry App World Version 3.1.4.25 Could this have caused the problem?
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Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Oct 10, 2012
i was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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May 23, 2010
I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Aug 1, 2011
I have bought an unlocked blackberry 9650 verizon phone from [URL].the problem is i can make calls, receive messages but internet & blackberry services are not working.I am tired of sending registration message from host routing table but no service yet..
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Nov 3, 2011
I updated to 6.0 and cannot get e-mails, messages, nor connect to the internet. I unchecked my firewall.Also, when I try to re set up my e-mail account, even though I have more than 4 letters, it says I need 4 letters?
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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Mar 10, 2012
I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
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May 11, 2012
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
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Dec 28, 2011
I got my Bold 9780 about 2 weeks ago and since then have been connected to Wi-Fi and have had no problem browsing the internet. Then earlier, all of a sudden, it stopped working. I am connected to my router with full signal strength and can't do anything in the browser. I just don't understand why it stopped working.. but I am still connected to Wi-Fi.
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Oct 5, 2011
i currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says
blackberry internet service not connected
blackberry enterprise server not connected
get y connections back all my data just randomly stopped working?
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Jan 23, 2010
How do I tell if I am connecting to the internet via a Vodafone connection (and being charged for the usage) or connected via a free wifi connection? I have a Bold 9700.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Jul 9, 2010
I just got a new BB Bold 9700 from the UK and had it sent to me in Iraq. I've connected to my home wifi, which i used to do with my old BB to use the BBM service, but for some reason my new BB won't connect to the internet even though it is connected to my wifi. My laptop is connected to the internet through the wifi and there doesn't seem to be any problems with conflicting IP addresses or anything like that so i don't know why my BB won't connect to the internet. Could it be that my BB wasn't registered while it was in the UK or anything like that? Or is there another reason?
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May 21, 2010
I connected my BlackBerry with the wireless router it says that it's connected, but there is a dash and I can't activate the Internet nor getting mails.
It is very strange as it worked till 24 hours ago. by the way, I'm using a portable PC with wifi connection which works very well.
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Dec 29, 2010
When i connect my bb bold 9780 to my home wifi it connects to the network but iam unable to browse the internet. iam sure iam typing in the correct SSID and password. when i try to access the internet it gives an error message "unable to find the requested server". this is the case when iam trying to connect to other wifi connections as well outside my home.but i do not have any problems in connecting to wifi hotspots and it works perfectly fine?
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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