I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.
View 5 RepliesI have bought an unlocked blackberry 9650 verizon phone from [URL].the problem is i can make calls, receive messages but internet & blackberry services are not working.I am tired of sending registration message from host routing table but no service yet..
View 1 Replies View Relatedi was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.
View 6 Replies View RelatedI am using Bold 2 (9700)but cannot access the bb internet service and the BBM.when I inserted the sim to a different BB Phone it works alright.
View 2 Replies View RelatedI just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
i bought a new unlocked blackberry torch 9800 from ebay yesterday and i inserted my sim card but i could not access the internet. i called my service provider to help me. After all instructions such as going to advanced setting to set up everything, it still did not connect. I put my sim to my former blackberry curve and i could access the internet.
View 1 Replies View RelatedWe have an old iPhone 3G that is no longer on a Bell contract. We have installed Apps on the iphone through the computer but I cannot get the the wifi to work on it. Does it need to be under contract with a carrier or have a SIM card in order for wifi to work?
View 2 Replies View RelatedI got my new blackberry bold on Monday..Well my service keeps going in and out.It never did before so I know it's not the area I live in! Anyone else having this issue?
View 4 Replies View RelatedLooking to make a switch how is sprint 3G service overall. I'm currently with T Mobile.
View 12 Replies View RelatedI am residing in India and recently purchased a new xperia x10 mini pro....I am trying to access internet through GPRS service of the service provider....wifi is working perfectly but everyplace is not under the network.....I have successfully installed and configured the settings of service provider for access of internet through GPRS and able to run a few webpagessuch as google and facebook on the default web browser of the devicehowever, i am not able to connect certain default applications provided in phone such as gmail, gtalk etc.and even opera mini is not responding toany activity happening through the GPRS..to make certain changes with the settings or perhaps set any settings as default settings for access of interneti already have a wifi enabled network at my home but i want to access internet at my workplace too which is far from the city and is not connectedthrough WIFI
View 1 Replies View RelatedI have been having a issue lately with my voice service turning off. The first time I was not able to make calls however could use data. Today both data and voice shut off. I was not able to restore connections. The only way to get them back working was to go in settings, mobile networks, then perform diagnostic test which usually fixes the issue. I was told today by a VZW rep that this is happening because I have wifi turned on. Is this correct?
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
View 8 Replies View RelatedI imported B Berry Bold 9650 from America and everything worked well with the local network provider for more than a year. On July 25 th my internet connection stopped working. My network provider says they did a network upgrade and all foreign phones are now unable to connect to the internet. They say their is nothing that they can do for me. Just before my ph was disconnected I tried to download the Blackberry App World Version 3.1.4.25 Could this have caused the problem?
View 1 Replies View RelatedMy BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
View 1 Replies View RelatedI have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
View 4 Replies View RelatedMy Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
View 1 Replies View RelatedI have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
View 4 Replies View RelatedI have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
View 9 Replies View RelatedCan someone tell me what the difference between internet browser and hotspot browser settings are?
View 11 Replies View RelatedI updated to 6.0 and cannot get e-mails, messages, nor connect to the internet. I unchecked my firewall.Also, when I try to re set up my e-mail account, even though I have more than 4 letters, it says I need 4 letters?
View 1 Replies View RelatedI sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
View 10 Replies View Relatedi have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
View 5 Replies View RelatedI've just switched to a 9900 and I'm having problems with data services. BBM and email works fine, but no other application requiring Internet service does (including application world). I already re-register the headset, got a service book sent and tried several hard reboots, and even reset it to factory settings but nothing seems to fix it. I already contacted my carrier and said that everything should be working fine as I do have internet/data services provisioned.
View 3 Replies View RelatedI've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
View 1 Replies View RelatedThere is a bug between BIS and Office365 and Exchange Online that causes the email record ID to get corrupted when using IMAP to retrieve your mail. The cause is old email messages will be pushed out to your BlackBerry. Not sure it the problem is on RIM's side or Microsoft's side as other IMAP clients work with both products.New BlackBerry smartphone phones automatically connect to the IMAP service when setting up Internet email so there is no option to use POP.So the only reliable method to get email from Office365 or Exchange Online is to use the Outlook Web Access (OWA) service. Alternatively, you could also use BlackBerry Enterprise Service (BES) or an ActiveSync client like AstroSync for full email/contacts/calendar support.To get Outlook Web Access (OWA) working use the following settings:[URL] Outlook choose OptionsThen select Settings for POP, IMAP, and SMTP accessLook under the Server name for POP, IMAP or SMTP accessPOP settingServer name: podXXXXX.outlook.com (XXXXX will show your actually POD number)That's the setting you can use for Outlook Web Access (OWA) in the following format:[URL] is [URL] (domain name is your email's domain name)Mailbox is firstname.lastname
View 2 Replies View RelatedI bought a BB Bold 9700 from eBay, and I cannot get the BB internet service to work.
I do have a data plan that works with BIS. Before this i used this sim with an Android phone, hat worked just fine.And I have tried this sim on an Curve 8320, and on this one works just fine.I use a prepay card from Vodafone DE.I called the customer service from Vodafone and they've told me that it takes 3 days to activate this service (even though it worked on the 8320 imediatly).The 3 days have past, and nothing.A guy from a Vodafone shop in Germany, told me that the phone has been pre-registered before by someone else, and that I should contact Blackberry Support, but this guy didn't seem to know what is talking about.
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
View 9 Replies View RelatedWondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
View 14 Replies View RelatedIs it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
View 14 Replies View RelatedCurrently using the Blackberry 9700. Got it a week ago on a 3-year contract. and have had no major issues until today.For the past 12-24 hours, I have been unable to access anything that uses the Blackberry internet service (BBM, MSN, Facebook and Internet Browser included). I went into "Manage Connections", then "Services Status" and discovered this:
BlackBerry Internet Service
Connection: Not Connected
I'd assume it isn't supposed to be like that; I've tried restarting the device several times to no avail.Anyone have any ideas on how to fix this problem?
I have blackberry service on my account - I am able to access the internet but my cannot connect to blackberry internet service so I can use facebook add on, instant messenger and personal email.I have been through all settings with my service provider. Host route, manual re-setting phone, installing updated software - absolutely everything. They have even sent me two new phones, but still no joy.
Upon accessing the mobileemail.vodafone.net site, when i enter my IMEI and pin it states my account is de-activated or suspended - upon browsing the web this usually happens with phones bought from ebay/stolen phones. Note-This is a brand new handset, direct from Vodafone.My account is fine, Vodafone can see no problem and have now told me they are out of answers.
