BB Bold :: Cannot Get The Internet Service To Work?

Oct 17, 2012

I bought a BB Bold 9700 from eBay, and I cannot get the BB internet service to work.
I do have a data plan that works with BIS. Before this i used this sim with an Android phone, hat worked just fine.And I have tried this sim on an Curve 8320, and on this one works just fine.I use a prepay card from Vodafone DE.I called the customer service from Vodafone and they've told me that it takes 3 days to activate this service (even though it worked on the 8320 imediatly).The 3 days have past, and nothing.A guy from a Vodafone shop in Germany, told me that the phone has been pre-registered before by someone else, and that I should contact Blackberry Support, but this guy didn't seem to know what is talking about.

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BB Torch 9800 :: Internet / Connection - Service Book For Blackberry Internet Service Got Deleted

Aug 18, 2010

I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.

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BB Bold 9000 :: How To Get Work BB To Bypass Work Internet Censor Policy?

Mar 2, 2010

work just implemented a new censoring program that blocks sites like Internet and facebook. now i can't access those sites through the bb browser. is there any way to bypass going through work's censors and just get content directly from the web?

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BB Bold 9700 :: Internet Service

Feb 28, 2010

I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.

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BB Bold :: Internet Service Not Connected?

May 31, 2012

i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.

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BB Bold :: No Internet Service/app World?

Aug 24, 2012

I've just switched to a 9900 and I'm having problems with data services. BBM and email works fine, but no other application requiring Internet service does (including application world). I already re-register the headset, got a service book sent and tried several hard reboots, and even reset it to factory settings but nothing seems to fix it. I already contacted my carrier and said that everything should be working fine as I do have internet/data services provisioned.

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BB Bold :: Internet Service Not Connected

Mar 10, 2012

I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.

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Bold :: Cannot Access Bb Internet Service And BBM

Nov 3, 2011

I am using Bold 2 (9700)but cannot access the bb internet service and the BBM.when I inserted the sim to a different BB Phone it works alright.

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BB Bold :: Internet Service (BIS) With Office 365?

Mar 29, 2012

There is a bug between BIS and Office365 and Exchange Online that causes the email record ID to get corrupted when using IMAP to retrieve your mail. The cause is old email messages will be pushed out to your BlackBerry. Not sure it the problem is on RIM's side or Microsoft's side as other IMAP clients work with both products.New BlackBerry smartphone phones automatically connect to the IMAP service when setting up Internet email so there is no option to use POP.So the only reliable method to get email from Office365 or Exchange Online is to use the Outlook Web Access (OWA) service. Alternatively, you could also use BlackBerry Enterprise Service (BES) or an ActiveSync client like AstroSync for full email/contacts/calendar support.To get Outlook Web Access (OWA) working use the following settings:[URL] Outlook choose OptionsThen select Settings for POP, IMAP, and SMTP accessLook under the Server name for POP, IMAP or SMTP accessPOP settingServer name: podXXXXX.outlook.com (XXXXX will show your actually POD number)That's the setting you can use for Outlook Web Access (OWA) in the following format:[URL] is [URL] (domain name is your email's domain name)Mailbox is firstname.lastname

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BB Bold :: My Internet Service Not Connected

May 11, 2012

My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.

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BB Bold :: Its Service Did Not Work With 3G

Jun 21, 2012

i've problem with my blackberry bold 9780 the service did not work with 3g only with 2g.

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BB Bold 9700 :: BIS Service / Is This So Slow For Internet ?

Mar 24, 2010

Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?

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BB Bold 9650 :: Cant Access Internet Service From Pc?

May 23, 2010

I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.

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BB Bold 9700 :: Internet Service Went Off And Will Not Come Back

May 26, 2010

Currently using the Blackberry 9700. Got it a week ago on a 3-year contract. and have had no major issues until today.For the past 12-24 hours, I have been unable to access anything that uses the Blackberry internet service (BBM, MSN, Facebook and Internet Browser included). I went into "Manage Connections", then "Services Status" and discovered this:

BlackBerry Internet Service
Connection: Not Connected

I'd assume it isn't supposed to be like that; I've tried restarting the device several times to no avail.Anyone have any ideas on how to fix this problem?

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BB Bold 9700 :: Cannot Connect To Internet Service

Jun 9, 2010

I have blackberry service on my account - I am able to access the internet but my cannot connect to blackberry internet service so I can use facebook add on, instant messenger and personal email.I have been through all settings with my service provider. Host route, manual re-setting phone, installing updated software - absolutely everything. They have even sent me two new phones, but still no joy.

Upon accessing the mobileemail.vodafone.net site, when i enter my IMEI and pin it states my account is de-activated or suspended - upon browsing the web this usually happens with phones bought from ebay/stolen phones. Note-This is a brand new handset, direct from Vodafone.My account is fine, Vodafone can see no problem and have now told me they are out of answers.

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BB Bold :: Internet Service Only Working For BBM And Facebook

Nov 14, 2012

My internet service is not working @ all only BBM and facebook is work.

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BB Bold :: Unable To Log Into Internet Service Account?

Sep 30, 2011

I have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.

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BB Bold :: No Internet Service On Unlocked 9650?

Aug 1, 2011

I have bought an unlocked blackberry 9650 verizon phone from [URL].the problem is i can make calls, receive messages but internet & blackberry services are not working.I am tired of sending registration message from host routing table but no service yet..

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BB Bold :: Error Internet Service Not Connected

Oct 5, 2011

i currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says

blackberry internet service not connected

blackberry enterprise server not connected

get y connections back all my data just randomly stopped working?

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BB Bold 9000 :: Upgrade Blackberry Internet Service?

May 20, 2010

I have Blackberry Internet Service. Try to upgrade to 5.0 and iam only given 4.6 options. What gives?

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BB Bold :: 9930 Internet Service Stopped Working?

Feb 6, 2012

My Bold 9930 internet service stopped working I updated the phone and tried all possibilities with my network provider and still its not working on my phone.

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BB Bold 9700 :: Internet Service Not Working / Tried Battery Pull

Jan 11, 2010

Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work

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BB Bold 9700 :: Internet Service Totally WiFi Dependant

Sep 2, 2010

This is my 1st BlackBerry. I've been given a Bold 9700 & I'm over the moon with it's basic features. I've simply transferred the PAYG SIM card out of my previous phone - a Sony Ericsson w302, where most things worked as expected. Regards the BB's other features, I was quite surprised to find personal email impossible to set up & internet to be totally WiFi Dependant. In addition, many apps (eg, msn, facebook, google maps, etc) don't work due to there being no data connection, even whilst using WiFi.

Expecting the need to upgrade to a 3g SIM card, I called orange & was told that I'd need to pay £5/mth for email & 250MB data. I consider this quite objectionable - is that really the deal & will it solve my problems? If that's the best orange can do, what experience have you guys had with other UK carriers on PAYG.

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BB Bold 9700 :: Internet Service Connection Failure - Cannot Access Email

May 19, 2010

I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.

My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.

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BB Bold :: Service Bars Show Up, But Phone Doesn't Work?

Jan 4, 2012

The phone shows 3g and full bars of service, but whenever I try to call with it, there's no sound until the "call failed' tone goes. No ringing, nothing. The tone plays fine, as do music and videos, but texts and calls cannot be sent or received. Considering it got wet recently (I stuck in rice for a few days), there may be some corrosion or something.

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BB Torch :: Internet Service Inside Service Status?

Nov 15, 2011

When I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.

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BB Torch :: Internet Service Account Deactivated / Internet Emails Are Not Accessible & Setup Email

Dec 10, 2011

after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?

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BB Bold :: Internet And Email Don't Work

Jan 15, 2012

Neither Verizon nor Numericable, my provider in France, seem to be able to offer any tech support beyond telling me to pull the battery, toggle connections on and off, etc. I am not a techie by any stretch of the imagination, so I probably won't understand any jargon or acronyms you use in your replies, and will similarly need more detailed instructions on how to access things within my device (e.g., "just go to the host routing table!" won't mean anything to me).

1. I have a Verizon branded Bold 9650. I have unlocked it so that it is able to make/receive phone calls and texts by having Verizon provide me with the MEP code.

2. I have an unlimited data and Blackberry internet plan with Numericable, who contracts their 3G service through Bouygues. I am 100% sure of my plan, but whenever I try to open my browser, it tells me that "Browsing over the cellular network is not included as part of your current service plan. To browse the web you must use Wifi or contact your service provider to change your service plan".

3. I plan to crosspost this on the Blackberry France forums and the Crackberry forums. I hope this isn't bad manners, but I just want to get this resolved as soon as possible.

4. I have browsed other solutions but a lot of them seem to require a Windows computer to connect the Blackberry to. I unfortunately only have a Mac.

5. I've been waiting for over a week for something to change - Numericable at first told me that 'it takes 5 days to register on the network' and then to await a call from tech support that never came.

6. I would ideally like to be able to use this phone whenever I go back to the States in 7 months, so I don't want to mod it in an way that makes it permanently unusable on the Verizon network.

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BB Bold 9700 :: Configuring Internet Access Could Not Work

Aug 13, 2010

I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..

1. - is this true?
2. can i unlock this somehow?

seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.

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BB Software :: Internet In Bold 9790 Doesn't Work

Mar 5, 2012

I have a BlackBerry® Internet Service in my plan. Internet doesn't work even though blackberry messenger, maps and apps work well. T-mobile is my service provider.

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BB Bold :: 9700 Internet Doesn't Work On Wifi?

May 11, 2012

i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.

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