BB Bold :: No Internet Service On Unlocked 9650?
Aug 1, 2011
I have bought an unlocked blackberry 9650 verizon phone from [URL].the problem is i can make calls, receive messages but internet & blackberry services are not working.I am tired of sending registration message from host routing table but no service yet..
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May 23, 2010
I just switched to sprint yesterday and picked up the 9650. Today I tried to access the sprint blackberry internet service site to change my signature. When I go to register it tells me I cant access the Blackberry internet service from my pc and I should access it from my phone. I cant find any where on m phone to add a signature, any help? This is a personal blackberry account.
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May 12, 2012
I've got a iPhone 4S factory unlocked. It's only a month old. When I put in my simcard it says either "No Service" or ".... TELIA 3G"
When there is no service I can't do anything but sometimes when I put on the flightmode and switch back I can get my carrier name and 3G, but still no phone service. I can go out on the web so the internet connection works but I cant make any calls and so on.
When I try another carrier in the phone, it works just fine! And there is nothing wrong with my simcard, because the card works in my iPhone 4.
Info:
iPhone 4S, iOS 5.1.1
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Sep 30, 2011
i just purchased an unlocked bold 9650, originally with verizon. I am with FIDO.phone works great! but i cannot for the life of me, upgrade my software to OS 6.I have the latest device manager on my desktop and whenever i check for new updates, it says there are none. I downloaded the web version, to upload, but it will not work.
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Mar 22, 2012
I have an unlocked Bold 9650 from Verizon which I am using with my Rogers sim card. I cannot get BBM to work and on the service status screen in the manage options menu, it doensn't show my phone number.
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Jun 25, 2010
I got my new blackberry bold on Monday..Well my service keeps going in and out.It never did before so I know it's not the area I live in! Anyone else having this issue?
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Jun 21, 2010
Looking to make a switch how is sprint 3G service overall. I'm currently with T Mobile.
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Jul 13, 2010
I have been having a issue lately with my voice service turning off. The first time I was not able to make calls however could use data. Today both data and voice shut off. I was not able to restore connections. The only way to get them back working was to go in settings, mobile networks, then perform diagnostic test which usually fixes the issue. I was told today by a VZW rep that this is happening because I have wifi turned on. Is this correct?
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Mar 25, 2012
I recently unlocked a Rogers Bold 9700 and began using it with my Fido sim card. I added a small data plan to my current services from Fido but I am not receiving any data. I have called Fido 3 times and they can't seem to do anything. They gave me their APN settings and I have input them manually and still no data.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Aug 10, 2012
I imported B Berry Bold 9650 from America and everything worked well with the local network provider for more than a year. On July 25 th my internet connection stopped working. My network provider says they did a network upgrade and all foreign phones are now unable to connect to the internet. They say their is nothing that they can do for me. Just before my ph was disconnected I tried to download the Blackberry App World Version 3.1.4.25 Could this have caused the problem?
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Aug 12, 2012
My BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
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Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Oct 10, 2012
i was subscribed to BIS on my phone and after a few days the i couldn't access internet. I noticed the blackberry icon next to the 3G sign is no longer there which means i'm not accessing the service. I called the service provider and they told to do a battery pull which i've done several times. They told me my phone isnt activated on their network but it was initially. I've also tried registering from the host routing table in the options several times but there are still no entries. i was then told to wipe the device which i did, but i still didn't get the service.
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Aug 12, 2012
My Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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Jul 12, 2010
I have a question about the way the phone uses its internet services. I currently have the original Blackberry Tour 9630 with Verizon, and the browser works off of my signal. So whenever I have a signal, I have internet. Is this new Bold the same way? My sister has it and we were in the car today and it said internet coverage was not found. I was just curious if it was strictly JUST wifi or if it runs off the signal AND wifi. If somebody could help clear it up for me that would be great.
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Sep 17, 2010
Can someone tell me what the difference between internet browser and hotspot browser settings are?
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Nov 3, 2011
I updated to 6.0 and cannot get e-mails, messages, nor connect to the internet. I unchecked my firewall.Also, when I try to re set up my e-mail account, even though I have more than 4 letters, it says I need 4 letters?
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Feb 27, 2012
I bought unlocked Verizon 9650 Bold from eBay in the month of December, I was using normal gprs plan on this phone and it works fine without BIS. Now I have subscribed for BIS but I am still getting "edge" and not "EDGE". Vodfone people are no help they keep saying that the phone is not lashed on to their network. It works fine as a phone and I am able to use gprs without any problem.I have performed following steps:
- hard reboot.
- register now from Host Routing Table (HRT is empty). Nothing happens when I do register now.
- data service is on, while roaming on
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Feb 25, 2012
I have a bb data plan for my blackberry bold unlocked phone. I have tried everything with the technical support team but still can't connet to the fido internet service; they told me the problem is on RIM side.
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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Aug 24, 2012
I've just switched to a 9900 and I'm having problems with data services. BBM and email works fine, but no other application requiring Internet service does (including application world). I already re-register the headset, got a service book sent and tried several hard reboots, and even reset it to factory settings but nothing seems to fix it. I already contacted my carrier and said that everything should be working fine as I do have internet/data services provisioned.
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Mar 10, 2012
I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
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Nov 3, 2011
I am using Bold 2 (9700)but cannot access the bb internet service and the BBM.when I inserted the sim to a different BB Phone it works alright.
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Mar 29, 2012
There is a bug between BIS and Office365 and Exchange Online that causes the email record ID to get corrupted when using IMAP to retrieve your mail. The cause is old email messages will be pushed out to your BlackBerry. Not sure it the problem is on RIM's side or Microsoft's side as other IMAP clients work with both products.New BlackBerry smartphone phones automatically connect to the IMAP service when setting up Internet email so there is no option to use POP.So the only reliable method to get email from Office365 or Exchange Online is to use the Outlook Web Access (OWA) service. Alternatively, you could also use BlackBerry Enterprise Service (BES) or an ActiveSync client like AstroSync for full email/contacts/calendar support.To get Outlook Web Access (OWA) working use the following settings:[URL] Outlook choose OptionsThen select Settings for POP, IMAP, and SMTP accessLook under the Server name for POP, IMAP or SMTP accessPOP settingServer name: podXXXXX.outlook.com (XXXXX will show your actually POD number)That's the setting you can use for Outlook Web Access (OWA) in the following format:[URL] is [URL] (domain name is your email's domain name)Mailbox is firstname.lastname
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Oct 17, 2012
I bought a BB Bold 9700 from eBay, and I cannot get the BB internet service to work.
I do have a data plan that works with BIS. Before this i used this sim with an Android phone, hat worked just fine.And I have tried this sim on an Curve 8320, and on this one works just fine.I use a prepay card from Vodafone DE.I called the customer service from Vodafone and they've told me that it takes 3 days to activate this service (even though it worked on the 8320 imediatly).The 3 days have past, and nothing.A guy from a Vodafone shop in Germany, told me that the phone has been pre-registered before by someone else, and that I should contact Blackberry Support, but this guy didn't seem to know what is talking about.
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May 11, 2012
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Mar 24, 2010
Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
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