after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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I bought a 8900 curve blackberry from a guy in Romania Bucharest who said got it from Hungary. I activated blackberry email from my operator witch is Vodafone Romania but when I try to login on http://mobileemail.vodafone.ro/ to create my email this message appears: Your BlackBerry Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 0725 and vodafone operator said the problem comes from RIM who is transmitting this message.
View 5 Replies View RelatedI want to change my Emailadresses on my Phone, but I have to fill in a Name and a Password from the Black Berry Internet Service, but i don´t know if i have a Name there, ich don´t know. So i push the button for create a new one. There qou have to fill in the PIn and the IMEI from the telefon, i´ve done that, and it says that this handy is registred with a name. So i push the button for forget password, and i have to fill in my Username, but i tastes all the usernames i think its right. It ever shows that the Password is sent to my telefon, but nothing reach me..
View 1 Replies View RelatedI swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
View 4 Replies View RelatedI got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
View 8 Replies View RelatedWhen I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
View 1 Replies View RelatedI have followed demo's and setup instructions to setup internet e-mail accounts on my new Torch 9800. My e-mail setup goes direct to Enterprise Account activation - no option to select internet mail account or Enterprise e-mail. I have tried factory reset - just incase I had messed up during the initial setup of the new phone. software is V6.0.0.600 platform6.6.0.233). My 3 UK account is internet enabled (all works on my old Samsung Galaxy S phone).
View 1 Replies View RelatedI recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
View 3 Replies View RelatedI had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
View 1 Replies View RelatedYesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
View 1 Replies View RelatedI have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.
View 4 Replies View RelatedI have a problem with my BlackBerry Internet Service account, I tried to log with too many wrong password so my account is blocked, BlackBerry tell me to wait untill lock end, but I don't know when it will happen ...
View 2 Replies View RelatedWhen I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
View 2 Replies View RelatedWhen I click on internet mail account it takes me back to the set up page what shall I do to set it up?
View 1 Replies View RelatedI have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
View 1 Replies View RelatedMy mobile network has an APN, Proxy #, and a Port #, however I do not know how to find the settings on my torch so the internet will work.
View 1 Replies View RelatedHaving a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!
View 2 Replies View RelatedSo when i go on blackberry.orange.co.uk to register my blackberry so i can use the internet i click new account, enter BB Pin and IMEI numbers then click continue it says "Cannot create account, your device is not registered with your wireless service provider".
So on my BB i go to the Menu > Options > Device > Advanced System Settings > Host Routing Table > Menu button > Register new.
It then says "Registration message sent!" but nothing happens and i still can't create account?
I just bought a unlocked Blackberry from Verizon on Ebay, I live in Brazil so that makes thinks more complicated, anyways, after calling Blackberry and my service provider. I found that my service book has no entries either my host routing table, and when I try to register that host routing table it says that the message has send but nothing happens, I really don't know that to do. In my mind I think that I have to download all the service books again, but I don't know where I can find it. I also tried to register on that BlackBerry Internet Service in my country but I also didn't get results. By the way, the only application that works with the internet is Foursquare. Additional things: they have a plan here in Brazil for Blackberry, I'm already on this plan, but guess what, can't use the internet
View 3 Replies View RelatedI had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
View 1 Replies View RelatedI have a Blackberry 8520, v4.6.1.272 This is a replacement, as when I was having problems with my first, I was told it was faulty. This one seems to be even worse!1. When I go to set-up my emails, I only get one option, to use Enterprise. I need the other option (this showed up on my first phone so I know it should be there).2. When I go to services status, it tells me I'm not connected to Blackberry Internet Service.The browser works fine; I can surf the Internet. But I need to sort out my emails! how to connect to BIS? I've gone into options and registered under host routing, and got the message to say I was registered. I've tried taking out the battery and SIM.
View 3 Replies View RelatedI have a Blackberry 9860 with DU sim. In order to have access with instant messaging (BBM, FB, YM), i subscribed to DU's social blackberry service(1.50 aed/day). Usually, once i dont have a load balance, the service will automatically deactivated but once i recharge, the 1.50 aed will automatically deducted and my subscription will be activated. But last wednesday night, it was deactivated since i dont have load balance. That same day, i recharge and was expecting that it will be activated again...But i didnt received any notification that it was activated Until now its not activated. They just keep on telling me to wait and just gave me an exact time and it will be activated again..but nothing happens.
View 2 Replies View Relatedi bought a new unlocked blackberry torch 9800 from ebay yesterday and i inserted my sim card but i could not access the internet. i called my service provider to help me. After all instructions such as going to advanced setting to set up everything, it still did not connect. I put my sim to my former blackberry curve and i could access the internet.
View 1 Replies View RelatedWhen i try to set up my email it only gives me the enterprise setup? i want to register 2 hotmail email adresses but i only have wifi access i do not have BB unlimited internet.
View 8 Replies View Relatedunable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder
View 5 Replies View RelatedAm on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
View 2 Replies View RelatedI bought my blakcberry torch a couple of days ago, since then i have signed up for a blackberry ID and registered with my Wifi, this has all worked fine. However, for some reason whenever i go on setup and then email accounts it always says "your device is having problems connecting to the server" whats this all about? Also, whenever i go on BBM and try to invite a friend it says "waitng for authorisation" i'm on contract with BSI included. Additionally i know my friend has not declined my invite cause he said my invite hasnt come through (only been 3 days). Help is needed on this too! And finally, if i go anywhere without wifi i can't access the internet because it says "my service plan doesn't approve internet" literally wtf, blackberry's a far too complicated?!
View 2 Replies View RelatedMy BB torch isnt connected to the Enterprise server or the Internet Service
View 3 Replies View RelatedBlackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
View 1 Replies View RelatedI can't setup email function in my new Torch. When I press Setup--> Email Accounts-->Internet Mail Account, the device just jump back to the Setup screen. But it allow setup for Enterprise Account.
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