BB Torch :: Can't Locate The Internet Email Setup Option
Aug 11, 2011
I have followed demo's and setup instructions to setup internet e-mail accounts on my new Torch 9800. My e-mail setup goes direct to Enterprise Account activation - no option to select internet mail account or Enterprise e-mail. I have tried factory reset - just incase I had messed up during the initial setup of the new phone. software is V6.0.0.600 platform6.6.0.233). My 3 UK account is internet enabled (all works on my old Samsung Galaxy S phone).
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Jun 24, 2011
I bought a Blackberry Torch 9800 from a reseller and tried to setup email but the only option available is Enterprise. THe carrier, O2, can't help. How do I get all the email setup options back?The Torch was to replace a Bold stolen the day before. It was PIN protected but not backed up, nor did it have recovery or tracking software. Is there a way to trace it if it used again?
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Oct 13, 2011
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
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Apr 26, 2011
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
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Aug 7, 2012
I want to change my Emailadresses on my Phone, but I have to fill in a Name and a Password from the Black Berry Internet Service, but i donīt know if i have a Name there, ich donīt know. So i push the button for create a new one. There qou have to fill in the PIn and the IMEI from the telefon, iīve done that, and it says that this handy is registred with a name. So i push the button for forget password, and i have to fill in my Username, but i tastes all the usernames i think its right. It ever shows that the Password is sent to my telefon, but nothing reach me..
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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Jun 3, 2012
I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.
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Jan 22, 2010
I have a Bold 9000 and I just installed OS5.0(leaked) I went into setup and there is no email setup option?What can I do? All my email inboxes from the backup of the device are already there but I was just wondering.
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Apr 21, 2010
I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!
I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.
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Jul 8, 2010
No Personal Email Setup Option
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Oct 3, 2012
I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.
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Jul 8, 2011
Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?
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May 22, 2012
Somehow I do not have the "I want to create or add an email address" option but only the bb enterprise server option. Thus am not able to setup my gmail account as my address on my bb.
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Jul 30, 2010
I just bought the Xperia X10 mini, however I can't find the option to input Chinese when I sms. I looked thru the languages, there is no chinese option given.And i kept on having problem setting up my yahoo email in the phone too, it kep saying worng user id or password but i am sure the id and password is correct?
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Aug 2, 2012
I am renting a phone for holiday. The set-up option for e-mail only shows Enterprise Activation, which I acnnot use.
How do I get regular e-mail accounts set up?
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Dec 19, 2011
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
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Mar 1, 2010
I need to update my password for my email address on my phone. However, I have no Email Settings option in the Setup folder.What do I need to do to edit my settings?
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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Dec 16, 2012
After upgrading to Belle FP2 I can only set Exchange ActiveSync accounts, and only one at a time. The "other" option to set other types of email is no longer available. How can I configure IMAP/POP3 accounts?
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Jul 20, 2010
My curve 8520 has suddenly lost the personal email setup option and i need to know how delete old email accounts, i'm unable to do so.
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Nov 27, 2012
My mobile network has an APN, Proxy #, and a Port #, however I do not know how to find the settings on my torch so the internet will work.
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Jul 21, 2012
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
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May 7, 2011
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
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May 2, 2011
Just bought a Curve 9300 no contract phone from BestBuy. I live in China currently on assignment with my company and don't have US carrier. In the set up wizard for email there is no option to setup my gmail account.
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Jan 16, 2010
When i try to set up my email it only gives me the enterprise setup? i want to register 2 hotmail email adresses but i only have wifi access i do not have BB unlimited internet.
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