I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
I bought a Blackberry Torch 9800 from a reseller and tried to setup email but the only option available is Enterprise. THe carrier, O2, can't help. How do I get all the email setup options back?The Torch was to replace a Bold stolen the day before. It was PIN protected but not backed up, nor did it have recovery or tracking software. Is there a way to trace it if it used again?
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
I've got the Blackberry Internet Service and the right information by my company for the activation. Now I want to activate the enterprise service but it failed. I've seen a video how to do this: [URL].
Setup-> Emails accounts: Video showing two options: normal Mail account and company mail account.
In my system there's not such a thing. I can choose between google & co. or type an own one. Doing this I fail! I think that the right option is missing. How can I activate the enterprise service?
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
I have changed from a Bold 9700 to a 9780, I cannot find the enterprise activation on the 9780, it was under advanced options on the 9700. I always end up on the set up e-mail account but although entering the password provided by my provider I have no success?
I have a Bold 9000 and I just installed OS5.0(leaked) I went into setup and there is no email setup option?What can I do? All my email inboxes from the backup of the device are already there but I was just wondering.
Just out of the box but I cannot seem to find the ICON or this option (Enterprise Activation) under advanced options. A coworker did do a few things and I think activated the Blackberry email but I need access to corporate email and have the password for the blackberry server.
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
I updated to 7.1 and everything was working. At some point the sound files and enterprise activation have gone missing. The sound files are complete gone and enterprise activation does not appear under Advanced System Settings.
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505 All apps ar eup to date Free Memory:176963477 bytes OS7.0.0 Bundle 1465
I acquired an unlocked T-Mobile blackberry 9700 late last year and had our IT admin guy in NY adding new user license to the blackberry server and then the besadmin had generated activation password for me. I'm using local mobile phone network in Vietnam (Vinaphone) and had installed its service book into my BB. Nevertheless, after having put in my email address and keyed in the activation password, after pressing activate for about 2 minutes of "Acquiring service connection..." my BB keeps on telling me that "Activation request failed. A service connection is unavailable" although the communication receptions signals from my local mobile carrier is strong and I can browse internet and accessing gmail or yahoo mail using my BB (which mean internet connection is available).
We're running BB Pro Software, version 18.104.22.168 in an exchange environment. We've been using 8900 handsets in the UK, over Vodafone for some time, and tyey work great... ...but now we have a new user who's bought a 9700, again over Vodafone, but this time in Germany. When he attempts to use enterprise activation he (eventually) receives "enterprise server has not responded to your activation request"
We've checked that his data plan is compatible with BES. So - how do we get this working? Do I need to upgrade to BES Express 5.0?