BB Bold 9700 :: Enterprise Server Not Responded Activation Request
May 14, 2010
We're running BB Pro Software, version 4.1.4.17 in an exchange environment. We've been using 8900 handsets in the UK, over Vodafone for some time, and tyey work great... ...but now we have a new user who's bought a 9700, again over Vodafone, but this time in Germany. When he attempts to use enterprise activation he (eventually) receives "enterprise server has not responded to your activation request"
We've checked that his data plan is compatible with BES. So - how do we get this working? Do I need to upgrade to BES Express 5.0?
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
Just out of the box but I cannot seem to find the ICON or this option (Enterprise Activation) under advanced options. A coworker did do a few things and I think activated the Blackberry email but I need access to corporate email and have the password for the blackberry server.
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
I acquired an unlocked T-Mobile blackberry 9700 late last year and had our IT admin guy in NY adding new user license to the blackberry server and then the besadmin had generated activation password for me. I'm using local mobile phone network in Vietnam (Vinaphone) and had installed its service book into my BB. Nevertheless, after having put in my email address and keyed in the activation password, after pressing activate for about 2 minutes of "Acquiring service connection..." my BB keeps on telling me that "Activation request failed. A service connection is unavailable" although the communication receptions signals from my local mobile carrier is strong and I can browse internet and accessing gmail or yahoo mail using my BB (which mean internet connection is available).
I am using the blackberry bold 9700,i updated my software and it wiped out my phone,on re-installing all the software's,whatsapp,facebook etc works fine but for some reason my BBM wouldnt work at all,i tried activating my e-mail account(Enterprise Activation) but i keep getting this "Activation request failed. A service connection is unavailable".
I have changed from a Bold 9700 to a 9780, I cannot find the enterprise activation on the 9780, it was under advanced options on the 9700. I always end up on the set up e-mail account but although entering the password provided by my provider I have no success?
I bought my bold 9780 used and when i went to set up, email, i instantly got the enterprise activation screen, i just want to set up internet email but cannot exit this screen.
I updated to 7.1 and everything was working. At some point the sound files and enterprise activation have gone missing. The sound files are complete gone and enterprise activation does not appear under Advanced System Settings.
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
I was connected at one point, then all of a sudden it says I'm not. I have an account active but not connected? Why did this happen and how can I connect to it again?
I have a 9780 with OS6 bundle 2115 (v6.0.0.480, platform 6.5.0.153), carrier is Maxis Communication.I was from Malaysia, usually I was using TM streamyx wifi service or even any other free wifi zone and it was fine to connect to BB enterprise server, recently I was upgraded my home network to Unifi service which is using fiber optic cable for more faster speed and stable, after upgrading to this I found out that I was unable to connect to BB enterprise server, do I need any new setting to calibrate to connect or need to refer to the service provider?
I was setting up enterprise server and my IT Policy from my corporation got on my phone. I no longer wont to use my enterprise e-mail and i want to delete the settings that the server use to need. I cant get rid of the encryption and it makes me keep a password on my phone. how do I get it back to where I can change the level of security?
Blackberry Internet Service - Connected Blackberry Enterprise Server - Not Connected Unable to connect BES. Have resend the service books. Also, have hard rebooted my phone.
P.S. Need BES in order to use Enterprise IM. Currently it say "Data Services Unavailable".
I got a new BB, and i have a domain got it from (Yahoo! small Business).I am doing the enterprice activation thing, but it is not working, how can i setup my e-mail on my BB?? and how can i solve this (Activation server address) issue?
Saw another thread about this but it was useless (thread=234574 but I can't post a url to it)Anyway, I got a BB 9700 recently. It's unlocked (orig from AT&T) but seems to be an enterprise version. Is there any way I can mod it so that I can use it with my IMAP email? I'm not much of a BB guy normally so I don't really know what tools are out there, etc. (I did find MFI Multiloader but I see that thing doesn't work for 9700).
I recently bought a blackberry bold 9700 from my friend and it is unlocked to any network sim but is originally from Vodafone, I have also just went onto a new contract deal with virgin which includes unlimited internet access but my problem is that the blackberry messenger will not work, I've contacted my service provider and they said they cant do anything because the phone is not originally from them. I have also went to various shops and they also do not know what is wrong.My internet browser works fine but Blackberry messenger will not allow me to add people or see any requests from people when they add me and i dont know what to do next, is there anyway i can manually make this work?
I've got the Blackberry Internet Service and the right information by my company for the activation. Now I want to activate the enterprise service but it failed. I've seen a video how to do this: [URL].
Setup-> Emails accounts: Video showing two options: normal Mail account and company mail account.
In my system there's not such a thing. I can choose between google & co. or type an own one. Doing this I fail! I think that the right option is missing. How can I activate the enterprise service?
Is there a way to make the Curve 3G 9330 work with a BES server? I've tried following the online instructions, but at the Enterprise Activation stage the option is missing and I can't activate the phone. I have older models that work just fine.
