BB Bold 9700 :: BB Messenger Won't Allow To Add People Or See Any Request
Aug 3, 2010
I recently bought a blackberry bold 9700 from my friend and it is unlocked to any network sim but is originally from Vodafone, I have also just went onto a new contract deal with virgin which includes unlimited internet access but my problem is that the blackberry messenger will not work, I've contacted my service provider and they said they cant do anything because the phone is not originally from them. I have also went to various shops and they also do not know what is wrong.My internet browser works fine but Blackberry messenger will not allow me to add people or see any requests from people when they add me and i dont know what to do next, is there anyway i can manually make this work?
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Sep 4, 2010
I can't use BBM. The thing is that I add people by their PIN and they don't even get any request. It happens the same when people add me. I don't know if it only works with people from the same country.
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May 14, 2010
We're running BB Pro Software, version 4.1.4.17 in an exchange environment. We've been using 8900 handsets in the UK, over Vodafone for some time, and tyey work great... ...but now we have a new user who's bought a 9700, again over Vodafone, but this time in Germany. When he attempts to use enterprise activation he (eventually) receives "enterprise server has not responded to your activation request"
We've checked that his data plan is compatible with BES. So - how do we get this working? Do I need to upgrade to BES Express 5.0?
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Jun 2, 2010
I have received a blackberry messenger request but I don't know who it's from. Is there anyway I can find out who it's from before I accept or refuse request?
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Jan 31, 2011
Not being familiar with BBM, I recently added it to my phone with no security options turned on. Friday I received a ton of requests (from unknown people) to add mine to their contact lists, which I declined. They each were removed from my message list when I declined them. However, one of the messages will not go away. I have clicked "decline" and have attempted to delete the message, neither of which has had any effect.
I have since blocked incoming PIN messages in my firewall with exceptions of "Contacts" and "Specific Addresses".
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Feb 24, 2010
I just got the new Bold 9700 and all my SMS messages I receive are all in the same chat/thread - and they are from different people.How do I fix this? Every-time I try to send an SMS to someone it does not send to them and automatically sends to the last person i text.
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May 17, 2012
I have recently brought a blackberry Curve 8520, one of the main reasons I brought it was because of bbm most of my friends have it and have requested me to add them, only when I click onto their pending request it does not have an accept button - but all my friends said it should. I have rebooted my phone a lot and I have reinstalled bbm at least twice. How I can sort this out?
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Mar 9, 2011
How do I accept people on my blackberry messenger? How do I write on my blackberry messenger?
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Jan 7, 2010
So im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
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Jan 5, 2010
I've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
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May 4, 2010
I'm new to BlackBerry and I'm trying to add contacts into BB Messenger but its still on pending authorization and my friends were telling me that they didn't receive any of my request. i found my PIN in option under status but it looks like its not working.
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Aug 27, 2010
I have a 9700 eith the latest version of the software installed.
I read an article on the net that said to free-up device memory I should install items to my memory card.
In Application World, I highlighted Yahoo Messenger 2.5.32, clicked archive & it came up archiving complete. I tried to use the app but couldn't so I restored it, restarted, typed in my username/password & my contacts no longer received any of my messages.
I read on the net to remove the batter & try again, which worked until I logged out of Yahoo & since then Yahoo hasn't worked since. I have removed/re-installed it a number of times, removed the battery & nothing
Before I clicked archive & if logged on to the computer then logged on Yahoo with my 9700 it said on the computer I have logged in from a different location. If I was logged in on my phone then logged in via the computer I used to get an error 100 (unable to connect to the server) meaning I was logged in from a different location. Now, I can be on the computer, login on the phone which doesn't log me out of the computer & I can send messages from the phone yet no contact receives them. Go to the computer & send them with computer & phone logged it & automatically the contacts get my messages.
Also, if I remove the application, auto-restart when the phone comes back up I see a 'Y' on the Yahoo e-mail folder, but not always.
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May 21, 2012
I Can't Add People Or Receive Invitations From Friends On My Blackberry Messenger..It Used To Work A few Months Ago But Now It Don't. I have Updated It And It Don't Work.
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Feb 22, 2010
When I try to send a message, it just stays in the message box, and then sometimes just sends randomly, this just started to happen like 20mns ago....I tried a battery pull, phone restart, and a restore file from yesterday, but nothing......
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Jan 13, 2010
I just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
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Jun 25, 2010
Just updated my blackberry. Everything was working fine before, just did the update for the hell of it. Now, I can't see any of my contacts pictures on bbm. All I see is the blue guy. I can see their status and name however. Let me know what to do! Thanks! I can comunicate with them fine as well.
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May 23, 2010
The problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
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Jul 25, 2010
This morning i got a message that my BB messenger should be updated.After the update and installation it gave a few errors (forget to make screenshots) but since then my contact list is gone.
Lateron when i logged in again it asked me to look for my ' old '' contacts. I waited a few minutes and nothing happened so i decided to reboot my BB. After that my contact list was still empty and now i dont have my friends pins saved somewhere.Anybody got an idea of how to get the old list back?
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May 10, 2010
I had a BB Pearl with Tmobile that allowed for several different instant messenging providers but on my new Bold 9700, it only appears as if BB messenger is allowed. If this is not the case, can someone tell me how to get the others?
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Nov 20, 2011
I'm using bold 9700 Orange. I've been clicking on the bbm icon for the past three days now it doesn't open. I even tried the reboot solution for like 10 times it didn't work. I removed the battery for 1 hour the problem still persist. It shows on my home screen when I have pings but I can't read. Other applications are working well.
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May 15, 2012
The new app for Facebook messenger for ios does not show users as online when they are on their phones. It shows them as offline to other people who are on their computers even though someone else can see you typing and receive messages just fine. It only shows the phone icon beside the contacts name.
Info:
iPhone 4, facebook messenger for ios
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Jan 4, 2010
Was able to log in google talk, yahoo messenger, etc. I tried to log into msn messenger and double check my username and password and it is correct. Check to see if I have the service book for msn messenger and I do. The error for messenger is: "connection error 65: problem receiving data from the server." Any1 have this problem also on t-mo and know how to fix it?
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Aug 5, 2010
Somehow my contacts in my messenger from my mac/windows is different from that when i use my BB to login.
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Jan 19, 2010
My phone is indicating I have 2 instant messages but I cant for the life of me find where they are on my phone. Im not sure if its a fault on my phone (Blod 9700)
How can I find out what these 2 items are and get rid of them somehow. do I need to reset or something?
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Jul 7, 2010
I have my new blackberry 9700 and i updated to 5.0.0.714 Os at the moment i stars using, i restore my contacts using the wireless restore, it seen to be ok, i have all my contacts that i have on the old 9000 but when i go to sleep and i wake up some contacts are erase, when i talk to a contact the screen tell me to invite againt or erase them, but i never erase the contact from my list and the other persont neither erase me (its my best friend) always i need to re invite, it works al the day but at 2:30 AM to 3:00 AM the contact say to be erase. i erase the bbm reinstall, deactive the wireless backup, reinstall the bbm and just add this 1 contact, erase the phone, reinstall the OS. i dont know what to do now pls help me, i thing that the problem is on the blackberry servers that can not acept the contact and erase me over the air.
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Jul 28, 2010
My BBM history, depending on length of course, is deleting after 4-6 days of history. I have it set to save to my device, but have also tried media card and it does the same. I also have my SMS and MMS chat histories to save forever, and I went into the messages icon on the home screen where I read most of my BBMs and did the same; but I must be doing something wrong because my history is still disappearing!Can anybody help?
BB OS version: 5.0.0.442.I`m pretty sure I have the latest BBM.I`ve only installed AppWorld and Facebook.
On device: 111810864 Bytes
On Media Card: 1.6 GB
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Aug 25, 2010
My BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
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Apr 3, 2010
i just bought my new bold 9700 and i faced 3 main problems.
1- whenever i tried to download any application through blackberry.com i face this messag
"Sorry , your session has been expired. Please close all your browser windows and then return to the welcome page to start again." it was the only one page running at that time . i tried to restart the bb many times but i keep facing the same message.
2- Live messenger is not working . this message appears "Service not enabled for this handheld"
3- facebook application also not working ( i gess it is the same problem as live messenger)
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Apr 27, 2012
I have a BlackBerry Bold 9700 on Telus and my BBM messages will deliver but almost 2 hours after I originally sent them.
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May 3, 2011
I am using the blackberry bold 9700,i updated my software and it wiped out my phone,on re-installing all the software's,whatsapp,facebook etc works fine but for some reason my BBM wouldnt work at all,i tried activating my e-mail account(Enterprise Activation) but i keep getting this "Activation request failed. A service connection is unavailable".
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