please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
View 7 RepliesMy BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
quick question, couldnt find it... while chatting on the msn messenger, my bb 9700 doesnt warn me (sound&vibrate) when i have a new message
View 4 Replies View RelatedI can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
View 5 Replies View RelatedI"ve had my bold 9700 for one month. The first 3 weeks were fine, all of a sudden, I keep getting the message icons at the top of the screen, but there are NO messages. I've deleted all messages, texts, phone calls etc., icon is still there. AT&T, nor the blackberry store seems to have a solution. I don't want to have to pull my battery every time this happens (multiple times per day).
View 13 Replies View RelatedSomething happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
View 14 Replies View RelatedRandomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
I get the icon showing one message in my messages folder at the top pf the screen even though it is empty. A battery pull does not remove it. Can anyone help with this small problem
View 7 Replies View Relatedwhenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
View 6 Replies View RelatedRecently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
View 12 Replies View RelatedThe new message icon remains on the home screen even after the messages have been read. It also remains on the Message folder.I was told to remove the battery when the phone is "On" and re-insert it. The icon does disappear only to return when new messages arrive. Is there a permanent solution for this problem? This must be a software problem but no new software updates are available from RIM
View 10 Replies View RelatedIt's the one in green marked with a red circle, it keeps popping up with a particular contact.
View 4 Replies View RelatedAt the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
View 7 Replies View RelatedCan anyone tell me what this little green man with a missed message means and how do I get rid of it? It's on the top of my indicator bar?
View 5 Replies View RelatedAll my pals are suddenly getting into Blackberry Messenger. For some reason i do not have the icon on my 8300 and whenever i try to download it i get a not compatible message back. can anybody out there help at all?
View 6 Replies View RelatedI've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared I tried everything!
I looked through every single folder, ticked Show All, but nothing I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38) My Device Software is updated, and when I check for updates, it says no updates available I tried Security Wipe, but it's still not there I tried to backup and restore as well, but nothing's changed What am I missing?Do I have to downgrade?
so this morning my blackberry mssenger icon dissapeared tried rebooting phone but still no luck ...if someone sends me a bb message it shows delivered on there bb , but i dont get any messages ?
View 1 Replies View RelatedI am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
View 1 Replies View RelatedWhile upgrading to the latest version of my BB messenger I had two unread messages. I didn't read these messages and completed the upgrade. Ever since then I have had the notification icon displaying the number 2 with the bb icon on my front screen. So now when I have two new messages it shows 4 and after reading the two it continues to display the two messages that don't exist.
View 4 Replies View RelatedSo im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
View 10 Replies View RelatedI've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
View 3 Replies View RelatedI'm new to BlackBerry and I'm trying to add contacts into BB Messenger but its still on pending authorization and my friends were telling me that they didn't receive any of my request. i found my PIN in option under status but it looks like its not working.
View 6 Replies View RelatedI have a 9700 eith the latest version of the software installed.
I read an article on the net that said to free-up device memory I should install items to my memory card.
In Application World, I highlighted Yahoo Messenger 2.5.32, clicked archive & it came up archiving complete. I tried to use the app but couldn't so I restored it, restarted, typed in my username/password & my contacts no longer received any of my messages.
I read on the net to remove the batter & try again, which worked until I logged out of Yahoo & since then Yahoo hasn't worked since. I have removed/re-installed it a number of times, removed the battery & nothing
Before I clicked archive & if logged on to the computer then logged on Yahoo with my 9700 it said on the computer I have logged in from a different location. If I was logged in on my phone then logged in via the computer I used to get an error 100 (unable to connect to the server) meaning I was logged in from a different location. Now, I can be on the computer, login on the phone which doesn't log me out of the computer & I can send messages from the phone yet no contact receives them. Go to the computer & send them with computer & phone logged it & automatically the contacts get my messages.
Also, if I remove the application, auto-restart when the phone comes back up I see a 'Y' on the Yahoo e-mail folder, but not always.
My msn messenger fails to received any message. I already contacted my service provider but can't help either. I already try took out the phone battery and sim card but no help as well.
View 9 Replies View RelatedWhen I try to send a message, it just stays in the message box, and then sometimes just sends randomly, this just started to happen like 20mns ago....I tried a battery pull, phone restart, and a restore file from yesterday, but nothing......
View 4 Replies View RelatedI just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
I recently bought a blackberry bold 9700 from my friend and it is unlocked to any network sim but is originally from Vodafone, I have also just went onto a new contract deal with virgin which includes unlimited internet access but my problem is that the blackberry messenger will not work, I've contacted my service provider and they said they cant do anything because the phone is not originally from them. I have also went to various shops and they also do not know what is wrong.My internet browser works fine but Blackberry messenger will not allow me to add people or see any requests from people when they add me and i dont know what to do next, is there anyway i can manually make this work?
View 5 Replies View RelatedJust updated my blackberry. Everything was working fine before, just did the update for the hell of it. Now, I can't see any of my contacts pictures on bbm. All I see is the blue guy. I can see their status and name however. Let me know what to do! Thanks! I can comunicate with them fine as well.
View 4 Replies View RelatedThe problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
This morning i got a message that my BB messenger should be updated.After the update and installation it gave a few errors (forget to make screenshots) but since then my contact list is gone.
Lateron when i logged in again it asked me to look for my ' old '' contacts. I waited a few minutes and nothing happened so i decided to reboot my BB. After that my contact list was still empty and now i dont have my friends pins saved somewhere.Anybody got an idea of how to get the old list back?
I had a BB Pearl with Tmobile that allowed for several different instant messenging providers but on my new Bold 9700, it only appears as if BB messenger is allowed. If this is not the case, can someone tell me how to get the others?
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