BB Bold 9700 :: Messenger Missing - Icon Disappeared?
Aug 25, 2010
My BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
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Nov 1, 2011
so this morning my blackberry mssenger icon dissapeared tried rebooting phone but still no luck ...if someone sends me a bb message it shows delivered on there bb , but i dont get any messages ?
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Jun 25, 2010
I got a problem with my bb9700 on SMS. When I powered on my bb, it showed like"uncaught exception：string index out of range:0". And the sms & mms icon disappeared. In message-box, I couldn't see any sms here,but only emails and mms. It will show a list about short messages when i press(alt+s), but any message can't be open, just a list. I have tried v6.0.0.593/680/743, but it doesn't be fixed. I can only wipe the phone , but several days later,It will repeat. no BIS/BES with my phone.
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Jul 6, 2010
I currently have a blackberry bold 9700, I downloaded blackberry app world and I worked perfectly but once I connected it to my laptop the app world disappeared and know I can not download anything know, but the blackberry app world is still on my application list!Anyone out there can help me getting the icon back so I can start down loading things?
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Aug 8, 2011
Once updated the facebook app to the new release on my Bold 9700, the icon doesn't appear anywhere and I can't use it.
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Apr 12, 2012
...removed battery and backed up still no contacts!
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Jan 19, 2010
When I put another sim my WAP browser icon disappeared. I have activated internet on it but how could I use it?
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Feb 3, 2010
my BBM icon is missing i cannot find it any where, when i go to options and applications it shows me that it is installed.i tried uninstalling it and installing it back did not work, rebooting by taking the battery out did not work.
uninstalling then reboot by taking battery out then installing it back again did not work.i am currently running OS 5.0.0.169.
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Apr 25, 2010
Switched to .593 and my lock icon is gone. I know I can still use the top left lock/stand by but I always used the lock icon and its missing.Any ideas?
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Jun 14, 2010
I have downloaded the new version of app world, but I cannot find the icon. I have verified that it is in my application list and have gone through all of my hidden icons. it's not there. Also, I have tried to download app world through the phone and through pc.
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Jun 23, 2010
I cannot find the BB App World icon. I think it disappeared after I downloaded the latest version. I have deleted and re-downloaded. I have looked in every folder. I have downloaded and replaced the existing version. I have re-booted by taking the battery out, etc. The software is in my applications. I have gone through every folder clicking on show all also.
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Jul 11, 2010
i cannot see my bb apps on my menu. it disappeared? wat do i do? i try installing it again rebooted it wont work..
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Dec 13, 2011
My BB messenger Icon dispeared after installing a new version of twitter...What do I do?
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Aug 16, 2011
My blackberry messenger has been working fine since I bought my blackberry. However, when i went to upgrade it today, it upgraded and then when I clicked on the icon it said uncaught exception, so I unistalled then deleted the app. Then I reinstalled it. It is showing on application management, and it is reinstalled, however I can't seem to find the app! What can I do to get it back?
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Jul 6, 2010
I went out one night and when I woke up I noticed an application icon was missing on my BB. I just now realized that its BB AppWorld that has disappeared and I cannot seem to find it for the life of me. I assume I drunkenly hit some random keys and it vanished but I can't possibly imagine how I have checked all my hidden folders and every thing. My Applications page under Settings lists AppWorld and I have even tried countless battery pulls and deleting AppWorld and reinstalling it.
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Aug 16, 2011
The blackberry messenger icon is missing on device. it is installed but i can't seem to find it.I tried the process "Show All" but it didn't show up.
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Dec 11, 2011
My Blackberry Messenger icon is missing. I've tried "unhide" and it's not there. The software is still installed according to the desktop software.
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Jan 8, 2010
I can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared I tried everything!
I looked through every single folder, ticked Show All, but nothing I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38) My Device Software is updated, and when I check for updates, it says no updates available I tried Security Wipe, but it's still not there I tried to backup and restore as well, but nothing's changed What am I missing?Do I have to downgrade?
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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May 4, 2010
I have a brand new Blackberry Bold 9700 - just started it up. I set up synchronization with Outlook and everything went smoothly. The Device Manager log shows that Memo Pad data was transferred to the device. But I cannot find the Memo Pad Icon (or the Task icon or the Search Icon...). I've looked everywhere. From reading other posts, it appears that I may have to reinstall the device operating system. Is that the case? If so, it's pretty discouraging to have to do this with a brand new BB.
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Jan 21, 2010
While upgrading to the latest version of my BB messenger I had two unread messages. I didn't read these messages and completed the upgrade. Ever since then I have had the notification icon displaying the number 2 with the bb icon on my front screen. So now when I have two new messages it shows 4 and after reading the two it continues to display the two messages that don't exist.
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Jan 7, 2010
So im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
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Jan 5, 2010
I've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
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May 4, 2010
I'm new to BlackBerry and I'm trying to add contacts into BB Messenger but its still on pending authorization and my friends were telling me that they didn't receive any of my request. i found my PIN in option under status but it looks like its not working.
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Aug 27, 2010
I have a 9700 eith the latest version of the software installed.
I read an article on the net that said to free-up device memory I should install items to my memory card.
In Application World, I highlighted Yahoo Messenger 2.5.32, clicked archive & it came up archiving complete. I tried to use the app but couldn't so I restored it, restarted, typed in my username/password & my contacts no longer received any of my messages.
I read on the net to remove the batter & try again, which worked until I logged out of Yahoo & since then Yahoo hasn't worked since. I have removed/re-installed it a number of times, removed the battery & nothing
Before I clicked archive & if logged on to the computer then logged on Yahoo with my 9700 it said on the computer I have logged in from a different location. If I was logged in on my phone then logged in via the computer I used to get an error 100 (unable to connect to the server) meaning I was logged in from a different location. Now, I can be on the computer, login on the phone which doesn't log me out of the computer & I can send messages from the phone yet no contact receives them. Go to the computer & send them with computer & phone logged it & automatically the contacts get my messages.
Also, if I remove the application, auto-restart when the phone comes back up I see a 'Y' on the Yahoo e-mail folder, but not always.
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Nov 16, 2011
My BBM icon has disappeared and i can no longer see the chats in my history.
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Oct 24, 2012
My balckberry app icon along with some others have disappeared from my home screen. How do I go about getting them back. i have downloaded them but they sitll do not appear.
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