BB Bold :: Can't Find Messenger Icon?
Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared I tried everything!
I looked through every single folder, ticked Show All, but nothing I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38) My Device Software is updated, and when I check for updates, it says no updates available I tried Security Wipe, but it's still not there I tried to backup and restore as well, but nothing's changed What am I missing?Do I have to downgrade?
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Jan 8, 2010
I can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
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Mar 20, 2010
I just downloaded bb messenger 5.0.0.57 on my bold but can't find the icon. what did I do wrong and how do I get it back?
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Aug 7, 2011
I just upgraded to the BlackBerry Torch for work. Enterprise activationi was successful on Friday and was able to access email and Enterprise Messenger. The next day, I could no longer find the Enterprise Messenger Icon. I've looked in every folder and it's nowhere to be found. When I go into Options it is listed in Application Manager and a button to delete
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Nov 1, 2011
so this morning my blackberry mssenger icon dissapeared tried rebooting phone but still no luck ...if someone sends me a bb message it shows delivered on there bb , but i dont get any messages ?
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Aug 25, 2010
My BBM icon disappeared when I upgraded the version to 5.0.1.38. When I checked Options>Applications> Add on>
Blackberry Messenger 5.0.1.38 appears.
My mobile is BB 9700 v5.0.0.351
Question 1.) Is that the reason why the icon disappeared (compatibility issue)? I have read issues on forums similiar to mine but it is not successful. I downloaded the BBM again and again; reboot the phone; but still it is not showing. I read something about BB device software version 6.0 (only one showi on the website).
I am downloading it now,
(Question 2.) Will that help?
(Question 3.) if YES, How will i do it? Procedures pls..
(Question 4.) Are (BBM version, BB9700 version, BB Device Software) compatible?
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Jan 21, 2010
While upgrading to the latest version of my BB messenger I had two unread messages. I didn't read these messages and completed the upgrade. Ever since then I have had the notification icon displaying the number 2 with the bb icon on my front screen. So now when I have two new messages it shows 4 and after reading the two it continues to display the two messages that don't exist.
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Jan 29, 2012
I can't find the camera icon, i can't find the video camera icon either i tried putting them on the convinience keys and nothing, they are just not there
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Oct 22, 2012
I have tried all I know in finding the facebook icon both on the home screen and folders in my device to no avail. Although if I go to options and applications, I see it is installed properly.Any ideas?Device model No. 9700Mobile provider: airtelOS release:v5.0.0.405.
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Jan 5, 2012
I cannot find the application icon. I found it once and then it dissapeared of the home screen.
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Jun 26, 2010
I cannot find my BBM icon, it's not on my screen. I've downloaded the programme a few times and the icon still does not apper, although every time I download the programme it tells me that I already have BBM.....where's the Icon gone?
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Mar 23, 2012
I've tried downloading it again, linking and syncing with blackberry desktop everything - cant believe its so difficult for a blackberry device?
Has anyone got a contact number for a technical mamber of staff at blackberry who can help after all this is a new phone?
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Jan 29, 2012
I can't find the camera icon, i can't find the video camera icon either i tried putting them on the convinience keys and nothing, they are just not there
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Jul 22, 2012
In my bold 9780 handset I cant see explorer icon. I have checked show all link also. This has happened after change of service provider.
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Apr 26, 2010
Trying to sort out my bosses Blackberry. IT don't know much about them...!
Its a Blackberry Bold 9000
on Vodafone (NZ)
OS V4.6.0.247
Right so I know a *bit* about Blackberry's (have a storm...) so I seem to be the go to for a lot of the bosses. As with most work phones, every other application has been deleted off it, eg bluetooth, instant messaging etc. The problem is that the Blackberry Messenger Message button (blue double B) is still appearing on his home screen, even though Instant Chat has been deleted.
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Apr 10, 2010
purchased a Bold 9700 on Vodafone and have found 2 little things that are bugging me because I can't find out what one of them is, or why the other happens!
1) I have a strange icon that I can't find a description of appearing next to 2 messages. It looked like a little phone symbol. It appears next to 2 of my conversations, in my SMS/MMS inbox and on he Blackberry Messenger inbox (as the conversations are via the PIN service). I have other conversations in my Blackberry Messenger inbox that appear with a little bubble with the blackberry logo inside, and messages in my SMS/MMS inbox that appear with the normal white speech bubble at the side. However, no matter what I do, these 2 conversations remain with the little Phone symbol next to them.....
Message
-------------------------- <----------- That tiny gap will highlight, and when I click it, it opens into the chat
Contact screen for one of my contacts?! If I send another message, it then
Message appears like normal again with the rest of the messages!
Carrier: Vodafone
Model & OS: Bold 9700, v5.0.0.545 (5.1.0.140)
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Jun 16, 2010
My "Voice Dialing" icon is missing. I cannot find it on the main screen or anywhere else. How do I get it back?
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Feb 4, 2012
i can`t find my blackberry messenger folder on my phone?
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Mar 26, 2010
please am using bb storm 9500 and i can't find my pin on bb messanger.
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May 24, 2011
How do I find my bar code so I can scan it for inviites for blackberry messenger?
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Apr 8, 2012
I have somehow lost the icon for "contacts". My contacts are still there, I can find them by searching but don't have an icon on my home page (or anywhere else) to click on to add new contacts or find old ones. Can anyone advise what I've done? I've tried synching with my laptop but that hasn't brought the icon back, and I've powered off. I backed up to the cloud earlier but am a bit bothered about trying a full restore! Besides, the contacts icon was missing when I last backed up, so it probably wouldn't come back anyway!
Info:
iPhone 4, Ipad1
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May 7, 2011
I got a BB Torch, i tried to set up the email by following the demo online, but there is no personal email setting on there just work email, and i tried to set up my email as enterprise account, it showed activation request failed.
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Apr 26, 2011
how do I recover my blackberry messenger icon? I noticed my blackberry messenger icon, my facebook disappeared from my home screen. I was able to download facebook icon but I don't know how to go about reinstalling my blackberry messenger icon. I have removed my battery and still no difference.
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Aug 16, 2011
My blackberry messenger has been working fine since I bought my blackberry. However, when i went to upgrade it today, it upgraded and then when I clicked on the icon it said uncaught exception, so I unistalled then deleted the app. Then I reinstalled it. It is showing on application management, and it is reinstalled, however I can't seem to find the app! What can I do to get it back?
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Aug 16, 2011
The blackberry messenger icon is missing on device. it is installed but i can't seem to find it.I tried the process "Show All" but it didn't show up.
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Jun 26, 2011
I have lost my BB messenger after backup and updating my Torch handset. The current version I have seems to be difficult to ascertain. I am also unable to go and update via the Appworld because it is showing as if I already have the current version. Meanwhile people can send me messages but I am unable to get any on my set.
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Apr 16, 2011
how do I recover Facebook messenger icon? I noticed my facebook messenger icon, my facebook disappeared from my home screen. I was able to download facebook icon but I don't know how...
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Dec 11, 2011
My Blackberry Messenger icon is missing. I've tried "unhide" and it's not there. The software is still installed according to the desktop software.
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Aug 25, 2010
Seems like my boyfriend managed to delete the "Chat" icon on my Nokia E5 last night. Its the icon with a little yellow speech bubble on top of a bigger white speech bubble, the one that shows on the home screen. As I've lost this icon I cant use msn messenger. How can I get it back? I am sure it was there before as I used it and managed to log on to msn messenger.
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