BB Bold 9000 :: Messenger Icon Appearing Even When Deleted "instant Chat"
Apr 26, 2010
Trying to sort out my bosses Blackberry. IT don't know much about them...!
Its a Blackberry Bold 9000
on Vodafone (NZ)
OS V4.6.0.247
Right so I know a *bit* about Blackberry's (have a storm...) so I seem to be the go to for a lot of the bosses. As with most work phones, every other application has been deleted off it, eg bluetooth, instant messaging etc. The problem is that the Blackberry Messenger Message button (blue double B) is still appearing on his home screen, even though Instant Chat has been deleted.
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May 8, 2010
Would anyone know how to retrieve old chats done through blackberry instant messenger? like messages sent and received 10 days ago.
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Jan 21, 2010
While upgrading to the latest version of my BB messenger I had two unread messages. I didn't read these messages and completed the upgrade. Ever since then I have had the notification icon displaying the number 2 with the bb icon on my front screen. So now when I have two new messages it shows 4 and after reading the two it continues to display the two messages that don't exist.
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Aug 25, 2010
Seems like my boyfriend managed to delete the "Chat" icon on my Nokia E5 last night. Its the icon with a little yellow speech bubble on top of a bigger white speech bubble, the one that shows on the home screen. As I've lost this icon I cant use msn messenger. How can I get it back? I am sure it was there before as I used it and managed to log on to msn messenger.
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May 10, 2010
I had a BB Pearl with Tmobile that allowed for several different instant messenging providers but on my new Bold 9700, it only appears as if BB messenger is allowed. If this is not the case, can someone tell me how to get the others?
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Jan 19, 2010
My phone is indicating I have 2 instant messages but I cant for the life of me find where they are on my phone. Im not sure if its a fault on my phone (Blod 9700)
How can I find out what these 2 items are and get rid of them somehow. do I need to reset or something?
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Apr 14, 2010
I recently bought beejive (user license) and deleted the free AIM application that I got from bb app world. I'm wondering what application you guys use for AIM (aol instant messenger) and if you use beejive as well does it drain your battery?
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Aug 6, 2012
I want to clear / delete my blackberry messenger chat records every day is there any option to do so as in group chat where there is a option to keep the chat for 1 day.Let me if there is any external application that does it.
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Jul 10, 2010
is it true that if I were to install Yahoo/AOL IM on my iPhone that each message will count as a text message?That is what the sales assoc. told me...hope that is incorrect.
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Jan 11, 2012
i bought my wife a bb curve 8520 and she has been using bbm fine until a couple of days ago. she went on the instant message icon and there was nothing there,i went on the blackberry app and downloaded bb messenger again and im still getting the same result.
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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Mar 29, 2010
I have a blackberry bold 9000 no issues apart from the yellow circles that are appearing, it also has the digit, "2" next to it. I have gone in to messages/View folder but its empty. Is there any other solution to remove the yellow circles, by the what do they mean?
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May 4, 2010
Ive had it less than a week and im getting more familiar with its features and how it operates, however, ive set up the BB instant messenger using PIN.
Now, the main problem is the sound notifications for the messenger.
In "BlackBerry Messenger Alert" I set "out of holster" to 'tone' and the volume to 'medium'. And, in:
"BlackBerry Messenger New Message" - The same.
When i recieve the INITIAL chat request, my phone makes the sound ive set. Once in the messenger chatting i still get the notification sounds.
I have tried all manner of different setting from muting, and setting 'tone' to 'none'; both in holster and out of holster.
Basically, i want my phone to notify me of the initial/new message, but NOT beep/sound during the actual conversation.
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Jan 28, 2012
i've got problem with my bb connecting through a wifi cos am in a foreign country and they network service don't support black berry but i have a wifi connection but i can't connect my mail and my instanst messenger.
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Mar 24, 2012
I have been trying to log into my yahoo IM from my Blackberry phone but it keeps telling me it can't connect to the server. I took my phone to sprint but they said the problem is not the phone but the app.
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Jun 13, 2010
First post ever but I've been following this site for blackberry advice for a while, but this time I can't seem to find an answer to my dilemma, I've seen on most posts regarding the black screen blinking red light issue but the problem stemmed from installing the OS. Thats not the issue I have, while at work I was chatting with my friend on blackberry messenger but a customer came by so I holstered my blackberry, by the time I finished and took out my blackberry the screen was black and won't turn on, I naturally assumed that my phone died although it was awkward for it to die at like 45% battery life so I ignored it until I got home. I placed my blackberry on my cradle to see if it'll charge but the screen remained black and the LED light blinks twice then stops, then blinks twice again and so forth. Should I do what the posters suggested? Run that program and reinstall an OS hoping it will save my blackberry?
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Jan 3, 2010
I have connected my BB Bold to my wi-fi But i am not able to use my BB Messenger or any other BB applications which use Data plans. any workaround available?
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Mar 24, 2010
I just got a new blackberry im very new with it, I'm told I'm not allowed to access my instant messenger's unless i get a contract... which i dumb because im prepaid, and last time i checked they sale blackberrys for prepaid so why cant prepaid customers cant get prepaid data plans... anyways... im trying to sign into my instant messenger for yahoo and msn that i downloaded from the blackberry site.... at first it told me when i tried to sign in i needed a activation code, to speak to a representative... so i did and... they told me different stories and a bunch of crap... then concluded that i wasnt able to access messengers unless i had a contract i was able to download and access with pantech duo smart phone and any other phone but black berry this is a big issue my 2nd phone i had to buy because of this issue
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Mar 1, 2011
I've been using Messenger for a while; this morning it was fine but now it's not. I'm receiving messages from contacts but can't open them or reply.
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Mar 4, 2012
Alright so, I've never had a hitch with my blackberry since I got it in August 2011.Recently I could be talking to my friend on BBM and the next minute it's saying I no longer have them as a contact and if i'd like to reinvite them? It's starting to get really annoying because it happens about 4 or 5 times a day with multiple contacts. I've tried restoring my phone back to an earlier date, I've updated bbm and I'm now running out of options because I can't delete BBM and reinstall it because I don't have the option anymore.
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Aug 29, 2010
From 5 days now, I can't use yahoo messenger. I have a Bold 9000 and when I'm sending messenger to computer PC / MAC the person doesn't receive, on other telephones it does. I have friends with other models of blackberry and they have the same problem. Do you have a solution? I delete the application, I update... It's still working yahoo messenger on blackberry or not?
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May 26, 2010
im having problems signing into the yahoo instant messanger on my phone. a message pops up (msisdn error (Code920))...
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Oct 17, 2012
Now when I get emails on this phone, they come in through my notification screen and I can read them there but it doesn't show up within my actual email account icon on the phone. Nothing since the registering the email on the phone successfully email shows up on the actual phone.
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Sep 15, 2012
you know the bar at the top where a new icon appears when you get a bbm. it doesnt show anymore wen i get a new bbm. what should i do?
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Jun 6, 2010
I just got my new Blackberry Bold 9000 and got everything migrated from my old Pearl and I have everything working good except the Blackberry Messenger. I upgraded it to 5.0.0.57 and all I get is the Blackberry Messenger License Agreement and it will not allow me to click on either button, ``I Accept``or ``Ì Do Not Accept`` .Is there something I`m missing or what.... This is very frustrating as it is my only way of communicating while I`m working.
"Time is a companion that goes with us on a journey. It reminds us to cherish each moment, because it will never come again. What we leave behind is not as important as how we have lived."
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Apr 10, 2010
purchased a Bold 9700 on Vodafone and have found 2 little things that are bugging me because I can't find out what one of them is, or why the other happens!
1) I have a strange icon that I can't find a description of appearing next to 2 messages. It looked like a little phone symbol. It appears next to 2 of my conversations, in my SMS/MMS inbox and on he Blackberry Messenger inbox (as the conversations are via the PIN service). I have other conversations in my Blackberry Messenger inbox that appear with a little bubble with the blackberry logo inside, and messages in my SMS/MMS inbox that appear with the normal white speech bubble at the side. However, no matter what I do, these 2 conversations remain with the little Phone symbol next to them.....
Message
-------------------------- <----------- That tiny gap will highlight, and when I click it, it opens into the chat
Contact screen for one of my contacts?! If I send another message, it then
Message appears like normal again with the rest of the messages!
Carrier: Vodafone
Model & OS: Bold 9700, v5.0.0.545 (5.1.0.140)
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared I tried everything!
I looked through every single folder, ticked Show All, but nothing I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38) My Device Software is updated, and when I check for updates, it says no updates available I tried Security Wipe, but it's still not there I tried to backup and restore as well, but nothing's changed What am I missing?Do I have to downgrade?
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Nov 1, 2011
so this morning my blackberry mssenger icon dissapeared tried rebooting phone but still no luck ...if someone sends me a bb message it shows delivered on there bb , but i dont get any messages ?
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May 3, 2010
For some reason when trying to use either the AOL IM or Google Chat client, the phone doesn't make any audio notifications of new messages in a conversation. I've made sure that under more/settings play sound on new messages and vibrate on new messages are checked, but the phone doesn't do that.
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Jan 12, 2010
I'm using the Bold 9000 with ATT's latest OS, 4.6x. Twice in the last 2 weeks all of my past calendar items - over 1000 - were deleted on my Blackberry. Both times I discovered this when I started a synch with Outlook on my laptop and BB Desktop Software wanted to delete all 1000+ past appts. from Outlook. That would have been a disaster.
This has never happened before and I haven't changed any settings. Calendar is still set to keep all appointments forever.
Is there somewhere else in my Blackberry settings I should be looking to find the source of this problem?
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