BB Bold :: Messenger Contacts Keep Getting Deleted?
Mar 4, 2012
Alright so, I've never had a hitch with my blackberry since I got it in August 2011.Recently I could be talking to my friend on BBM and the next minute it's saying I no longer have them as a contact and if i'd like to reinvite them? It's starting to get really annoying because it happens about 4 or 5 times a day with multiple contacts. I've tried restoring my phone back to an earlier date, I've updated bbm and I'm now running out of options because I can't delete BBM and reinstall it because I don't have the option anymore.
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May 4, 2010
I'm new to BlackBerry and I'm trying to add contacts into BB Messenger but its still on pending authorization and my friends were telling me that they didn't receive any of my request. i found my PIN in option under status but it looks like its not working.
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Jun 25, 2010
just updated my blackberry. Everything was working fine before, just did the update for the hell of it. Now, I can't see any of my contacts pictures on bbm.
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Jun 25, 2010
Just updated my blackberry. Everything was working fine before, just did the update for the hell of it. Now, I can't see any of my contacts pictures on bbm. All I see is the blue guy. I can see their status and name however. Let me know what to do! Thanks! I can comunicate with them fine as well.
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Jul 7, 2010
I have my new blackberry 9700 and i updated to 5.0.0.714 Os at the moment i stars using, i restore my contacts using the wireless restore, it seen to be ok, i have all my contacts that i have on the old 9000 but when i go to sleep and i wake up some contacts are erase, when i talk to a contact the screen tell me to invite againt or erase them, but i never erase the contact from my list and the other persont neither erase me (its my best friend) always i need to re invite, it works al the day but at 2:30 AM to 3:00 AM the contact say to be erase...
i erase the bbm reinstall, deactive the wireless backup, reinstall the bbm and just add this 1 contact, erase the phone, reinstall the OS... the problem is on the blackberry servers that can not acept the contact and erase me over the air...
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Dec 30, 2011
I just got the Bold 9900, everything is working fine, except I can't see any of my contacts pictures on blackberry messenger. I can see two of my contacts pictures because they changed them, but others I can't see. Someone even said they had changed their picture and I still can't see it. I deleted the contacts and readded them but this didn't resolve the problem. Also, I can no longer uninstall BBM and reinstall it
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Aug 5, 2010
Somehow my contacts in my messenger from my mac/windows is different from that when i use my BB to login.
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Jul 7, 2010
I have my new blackberry 9700 and i updated to 5.0.0.714 Os at the moment i stars using, i restore my contacts using the wireless restore, it seen to be ok, i have all my contacts that i have on the old 9000 but when i go to sleep and i wake up some contacts are erase, when i talk to a contact the screen tell me to invite againt or erase them, but i never erase the contact from my list and the other persont neither erase me (its my best friend) always i need to re invite, it works al the day but at 2:30 AM to 3:00 AM the contact say to be erase. i erase the bbm reinstall, deactive the wireless backup, reinstall the bbm and just add this 1 contact, erase the phone, reinstall the OS. i dont know what to do now pls help me, i thing that the problem is on the blackberry servers that can not acept the contact and erase me over the air.
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Apr 26, 2010
Trying to sort out my bosses Blackberry. IT don't know much about them...!
Its a Blackberry Bold 9000
on Vodafone (NZ)
OS V4.6.0.247
Right so I know a *bit* about Blackberry's (have a storm...) so I seem to be the go to for a lot of the bosses. As with most work phones, every other application has been deleted off it, eg bluetooth, instant messaging etc. The problem is that the Blackberry Messenger Message button (blue double B) is still appearing on his home screen, even though Instant Chat has been deleted.
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Aug 16, 2011
If I Reset my factory settings will I lose all my blackberry messenger contacts? And is there anywhere to prevent losing them? If I back them up how do I restore them?
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May 18, 2010
So my service was shut off for 1 day because apparently it takes ROGERS more than 6 days to receive a payment made online...but that's another story. Got my service back on today and decided to reboot it and make sure the 3G and everything could fully reset. THEN I realize that my contacts are messed up, where some are completely missing, and others are multiplied 3,5,7 or 10 times! And this is not because there are multiple #'s under one contact - the same number and name is listed multiple times.
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Feb 25, 2010
My phone was playing up, mainly the Facebook app. So I deleted the app, then reinstalled it. Next thing I know, all my contacts have been deleted, and I don't know where they have gone! Help!
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Apr 5, 2012
having backup-ed my contacts onto the SIM from the phone.Then again, I never knew that an update would delete it.I need to know, is there anyway to recover the contacts in a simple easy way (instead of manually writing everything again).Maybe I can import contacts from Facebook to BB.
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Nov 25, 2011
My black berry 9700. I accidentally delete the all contacts in phone memory. Any solution to recover the contacts ...
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Nov 6, 2011
Is there a way to read your deleted bbm contacts messages?
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Oct 26, 2012
Whenever I try to sync my contacts from my BB to my Mac Book, it always deletes a random number of my contacts and syncs whatever it didn't delete. I have not selected the "Replace all contacts from this BlackBerry device" yet it still deletes my contacts upon every sync! I even removed all my contacts from my Mac and attempted a fresh backup to avoid these random deletions but still the same.
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Aug 27, 2010
im facing a problem with my blackberry curve 8520. i upgraded yesterday my device software to v.5 and it worked well then i wanted to update the blackberry messenger to version 5, after i did so the blackberry messenger got deleted and i cant find it i tried many ways to install it its not working! i tried to downgrade the device to earlier version it doesnt want to either.
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Apr 8, 2012
I think I inadvertly deleted or blocked a contact on BBM. I have read several posts and tried several methods of re-adding them.
They can see my invitation, accept it so that I show as a contact on their BBM, but the status remains pending on my phone & I don't receive their messages.
BBM works fine for all of my contacts. I have tried deleting them as a contact, inviting them by PIN no, scanning barcodes.
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Mar 16, 2010
I have had repeated problems with my pearl BBM auto-deleting conversations.I have a good deal of memory available, so I don't think that's the problem.And the conversations don't ALWAYS disappear, which makes this problem all the more odd.But I would say most of the time the convos are deleted for no reason at all.
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Oct 19, 2012
I'm using a Blackberry Curve 9300, it seems to freeze a lot lately, sometimes for hours at a time. Like this morning it froze from 12midnight until 5:30am. When it freezes I get a black squared clock at the centre of my screen. I then decided to whip out everything on my phone thinking if I did that everything will be back to normal. After whipping out all my stuff now not only do I still experience the same problem of freezing, I now lost all my BB Messenger contacts that I can't restore. I now don't know what to do. how do I stop my phone from freezing all the the time and how do I restore all my contacts!
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Sep 15, 2011
I have a BlackBerry Bold 9000 smartphone and using the Blackberry desktop software version 4.2 to sync contacts And outlook emails. But I realized that new contacts added to my blackberry are being deleted automatically.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Jan 3, 2012
If i get a new curve 9360, is there a way to keep my blackberry messenger contacts from my old blackberry?
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Apr 14, 2012
I deleted mobileme account and then lost all of contacts.how to recovery contacts? I added mobileme account back to my ip but no contacts
Info:
iPhone 4, iOS 4.1
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Jul 28, 2011
I am currently using the bold 9780 and I'm upgrading to the new bold 9900 and I was wondering if you could transfer all of my blackberry messenger contacts to my new phone. I have 187 bbm contacts and writing them all down and adding them back one by one is definitely not an option I'm willing to make.
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Mar 14, 2011
My Blackberry Curve 8520 indicated that I must upgrade my bbm to a newer version before I could continue using it. I upgraded my bbm, but now all my contacts are gone! How can I get them back? I'm on Vodacom in South Africa
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Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5.Now silly me, I didn't make a back-up as I didn't know that this update would remove all my info.... I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.. geez...)What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again?
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Apr 5, 2010
Okay, so my brother got the new BlackBerry Storm and gave me his old BlackBerry Curve 8520 and I can't get the BlackBerry Messenger to work. I can't add contacts on it, and when people try to add me I don't get a notification. My web browser also doesn't work, even though I'm connected to a wireless internet.
Off topic, but how do I send stuff from my computer to my BB, by bluetooth, or is there a wire?
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Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5. ow silly me, I didn't make a back-up as I didn't know that this update would remove all my info. I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again? And can't they still msg me?
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Apr 25, 2010
Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
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Oct 13, 2011
I just got a new phone because I lost my old one and I've been trying to restore my bb messenger contacts through the email option which I had done before with other blackberrys and had worked perfectly. This time, when I click on the option to restore it says that they have to send an email to verify that my email account is valid, I click ok and then it says that my email account (which is working perfectly on the phone) is invalid and they were unable to send a verification email and to check if the account is valid and try again later. I have been doing this for two days and nothing has changed.
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