Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
View 4 RepliesI just updated my Blackberry Tour to the latest OS (v5.0.0.591). I have a huge problem with my sms messages showing up in my Blackberry Messenger. When I sms a contact that is also added to my Blackberry Messenger, the sms messages appear under "Chat." Ok thats fine...BUT when I go to end the chat on the sms conversation, it asks me to delete all messages in chat. SO if I choose yes, I also delete ALL sms messages that I've ever received from that contact. I also noticed that those same contacts that are added to my Blackberry Messenger, when they send me an sms message, it does not show up in the main message list...only the Blackberry Messenger.
View 4 Replies View Relatedis there any possible way to set or add an app so that my bb tour can send sms messages over 160 characters? i have heard it should let you as long as you send to people that have the same verizon carrier as you but it will not work for me?
View 10 Replies View RelatedEvery time I try to send one, it goes to pending for a short time (occasionally flashing the "sending" symbol but only for about half a second) and then shows the big "X" along with "Retries exceeded" or something like that.
View 6 Replies View RelatedI just got the phone, when i send a message, I send it to all messages I have in inbox. I mean I cant have like all messages separetly, they all go to 1 message like a chat and I cant answer to just 1 person. I saw some videos that send me to options, sms and email inbox, but I dont have that option. What can I do plz help me.
View 8 Replies View RelatedSo I just upgraded to 5.0 and I noticed if I go into my address book, and click the blackberry button and select send SMS to someone it pulls up a blank sheet but no text bar and sometimes it brings me to Messages.
View 5 Replies View RelatedI have a BB Tour 9630 does anyone know how I can delete all the instant messaging apps. I only download the bb messenger app, but I can't find a delete option when I click menu. I've tried going to setting, apps, until I get to the modules and find bb messenger but there's still no delete option
View 1 Replies View RelatedI am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
View 5 Replies View RelatedI use Yahoo Messenger on my computer to text a friend on his phone. However, when I leave the house, I'd like to be able to receive any replies that he sends so I use the sign into Yahoo Messenger on my cell phone option, but even though he sends replies, I never receive them on my phone.
View 9 Replies View RelatedI've taken photos with the Tour and tried to send the image via Yahoo Messenger. The status of 'Waiting for...to accept file..." stays on forever and doesn't do anything. Speaking to the person on the other end they say it just doesn't download to no request to send picture pops on.
View 6 Replies View RelatedI have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
View 4 Replies View RelatedSo this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )
View 4 Replies View RelatedI have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
View 5 Replies View RelatedI've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
View 7 Replies View RelatedI dropped my BB tour in the water over a week and half ago. I have a JVM error 102 on a black screen that I have to strain to read. I have already gotten a replacement, but is there a way to bypass this error and get the contact info off of the phone?
View 4 Replies View RelatedHave had my 9700 for a couple of months now and it has been working fine until recently. First problem I had was a failure to send or open MMS. However a battery pull seemed to fix this. The past couple of days I have had problems with my BBM. I can message away fine until suddenly it stops working. Initially the red timer appeared and nothing was sent. Now a tick appears but it takes hours for the message to get delivered. The problem goes away temporarily and I can message fine only to return again.
View 13 Replies View RelatedTwo things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
Yesterday, I bought a BlackBerry Tour 9630 from Verizon Wireless with the new 5.0.0.591 patch (at least I think that's the newest). Either way, the phone is great, I love it. I had no problems with it yesterday at all. I installed the software from the CD it came with onto my computer, connected my phone, updated it, etc. After messing with all that I went to sleep and woke up that morning with texts from my girlfriend. For a while we could respond back and fourth with no issues whatsoever.
However at one point, she sent me a text and I couldn't open it. I could see the preview of it (where it says "Blah blah blah..." with the 3 periods) but when I clicked it, it wouldn't open. So I randomly clicked a few things to get the conversation open and when I get it open the place where it text should be is blank. All it has is the ">" showing it to be her text. Yet I can still see the preview of the text. Now, I can't get any texts opened from her nor can I read them in the conversations. So I did my research, looked online and found this to be a fairly common problem but with no real, concrete fixes. It could potentially be either a BlackBerry problem (most likely with the new 5.0 patch) or a Verizon Wireless problem. Part of me wants to think it is more likely the patch but I have no way to be sure of that.
So I need to know if there are any real solutions to this. Should I just go to the Verizon Wireless store and see if they can fix it seeing as how it might not even be a Verizon problem? I'm not sure what they can do to a patch BlackBerry sent out. Any temporary fixes or soft resets or hard resets or whatever I do only work for about a text or two and then it goes back to failing again. I'm not sure what to do or when this problem will be fixed or have a solution.
I have tried adding an email address multiple times and each time I cannot open the Email Settings. I get the same error message each time - 'Your device had a problem connecting to the server'.I am running 4.7.1.61 on an unlocked Tour 9630, using a SIM card for a local provider.I have restarted the device and re-registered new service books.I have run a diagnostic test - it shows all connections to BlackBerry services - registration, connected to BlackBerry and PIN-PIN 'abort' yet I receive email on the existing account and can send PIN messages, etc.
View 7 Replies View RelatedJust got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.
View 4 Replies View RelatedI have several contacts on my BBM that work fine individually. I have 1 group set up on my BBM (I'm not the administrator). There are 4 members of this group. This group has been set up for a couple months and was working great until last week. Right now the other 3 members can send and receive messages normally. However, I can only receive messages. No one is getting anything I send the BBM group. We have tried several things to remedy this, but nothing has worked. We have deleted and re-added me to the group. We have started a new group (with the same administrator) and I have started a new group with me as the administrator. Still, no one is receiving my messages. Again, I can individually BBM with these same people no problem.
View 4 Replies View RelatedI've been using Messenger for a while; this morning it was fine but now it's not. I'm receiving messages from contacts but can't open them or reply.
View 1 Replies View RelatedWhy does my messages icon take me to a missed calls list and not my SMS messages? To get to SMS I have to "view folders". Please tell me there is a quicker way.
View 7 Replies View Relatedhello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.
View 4 Replies View RelatedTried to take a screenshot but I can't get Quicklaunch to open in Picture Folders.I was using Media Sync to take some selected pictures off my Tour and put them on my PC. I noticed when I was done all contents of my Picture Folders were on my PC. So I reversed the process with Media Sync to get my Wallpaper images back on the Tour. I specifically ticked off only the images I wanted to transfer back to Tour. Long story short every freakin' picture I had taken off the Tour transferred back (which I didn't want), along with Wallpaper (which I did want). Also pics were duplicated. First set went into designated folders they came from, duplicate pics were just sitting there not in a designated folder.(I deleted the dups). But I don't know how/why "user" or "Music" landed in Picture Folders and I'm not sure if it's safe to remove?
View 9 Replies View RelatedI woke up this morning to find my entire contact list deleted from the Contacts application, however when I open an email or an SMS, all of the contact information is there for that particular person. When I look at the call log, the information is also there.I have a backup done on Friday (yesterday) on Outlook at my office (not on work server since they all use IPhones for that. I prefer my blackberry so I use the non-server syncing)...is there another way to get this information back or do I need to wait to resync on Monday?
I had a lot of apps on there that I don't use, so I deleted the off this morning to help get some memory back. I haven't yet done a battery pull on my phone...will doing one affect anything or should I just do it to help clear the memory up and make room for contacts?
I just received my replacement Tour (trackball issues) and would like to know the best way to transfer my contacts to my new phone. I do have several and not sure if I can use the BDM to do this or not, or if there is another way to accomplish this.
View 4 Replies View RelatedI added my friends PIN but it doesnt seem to be going thru to her.... why?
View 7 Replies View RelatedI am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
View 7 Replies View Relatedi am still unable to add contacts or even edit existing contacts.
View 1 Replies View RelatedIs there any way to change the text messaging screen to look like the blackberry messenger screen? I have the tour and I have seen this on the storm.
View 6 Replies View Related