BB Device Software :: Messenger On 9700 - Failure To Send Or Open MMS
Mar 24, 2010
Have had my 9700 for a couple of months now and it has been working fine until recently. First problem I had was a failure to send or open MMS. However a battery pull seemed to fix this. The past couple of days I have had problems with my BBM. I can message away fine until suddenly it stops working. Initially the red timer appeared and nothing was sent. Now a tick appears but it takes hours for the message to get delivered. The problem goes away temporarily and I can message fine only to return again.
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Apr 25, 2010
Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
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Nov 20, 2011
I'm using bold 9700 Orange. I've been clicking on the bbm icon for the past three days now it doesn't open. I even tried the reboot solution for like 10 times it didn't work. I removed the battery for 1 hour the problem still persist. It shows on my home screen when I have pings but I can't read. Other applications are working well.
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Dec 12, 2011
I am able to receive emails on my Blackberry Bold 9700 perfectly fine, and I can send emails to a vast amount of people with no problem. But to a couple of specific people, I am unable to send any emails, and I get a 'red cross' on the email sent, with the status being 'General Failure'.
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Mar 24, 2010
1: when i send some images or files, i always have to wait that the receiver accept the file... how can we change this option... and go back with the old style? I understood that this is a "problem" of the new version of BB messenger.
If i send an image to a contact who still have an old model (es BB 8300) with the old software, on my phone is displayed "file sent" straight, without any wait. Instead if i send an image to someone who has a new software, i have to choose the size of the image, and wait for his acceptance. And i also saw that if a contact doesn't accept the file immediately, after some time (really i cannot say how many time), there is a kind of time out of the sending (displayed on his phone)...how is it possible (on my phone was always displayed "waiting for acceptance")? How can i cancel this option?
2: with the old software if someone didn't read a message, a clock appeared on the face of the contact, and then i usually set the advice, to know when he read the message thanks to the sound. With the new software instead, i saw you can just set the advice only if the contact is Unavailable.
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Nov 25, 2012
When I go on BBM a message pops up "Blackberry Messenger faield to register with the BlackBerry Messenger service. Registration is necessary to use the features of this application. Please ensure your devise time is correctly set, open the My Profile screen and check the Blackbery Messenger registration status."
i have tried the host routing table, resetting the phone any everything, its just not working.
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May 27, 2012
Why when I try to send a text to canada while vacationing in Greece, do I always get a message send failure message, but I can still receive messages from Canada.
Info:
iPhone 4S, iOS 5.1.1
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Jan 29, 2010
Is it normal for email not to go to BB ever when outlook open on pop3?
Also my wireless sync is turned on but does not seem to work....
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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May 6, 2011
Whenever I click on or tap the messenger icon on my torch nothing happens. I have tried deleting and reinstalling the app but no joy?
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Jun 24, 2011
When I click on it it displays something like
Unknown exception
javalong. pointer. exception
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Jun 5, 2014
"Message Send Failure" every time I send pictures on message? This is also happening on my husband's phone. I have the 5C and he has the 5S. This all started about 4-5 weeks ago. The picture do however go through.
Info:
iPhone 5c, iOS 7.1.1
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Feb 2, 2012
I am unable to access my BBM. As my cell got off , I got my cell's battery Charge and try it. Still it didn't open .later I open my battery while my cell was on and restart it atleast 4 times. I didn't got adject report in support.Kindly, suggest some info as I brought my cell in month of late Nov 2011. Its BlackBerry Curve 9360.
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Jan 18, 2014
IÂ can't open my messenger app after lollipop 5.0.2 update ....
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Sep 6, 2010
I recently upgraded mi Blacberry Curve 8520 to new versions of yahoo and windows live messenger but no longer can i start or open a conversation in both programs. I recently installed again both programs several times but no longer been able to have a conversation in both programs. What can I do ???
Platform: 5.0.0.592
Windows Live Messenger 2.5.63
Yahoo Messenger 2.5.63
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Sep 29, 2014
To start I have a pay as you go plan with At&T. I purchased a HTC One (M7) unlocked on Amazon. The phone has the verizon software but i'm using it with AT&T. Everything works fine but MMS. When I got the phone I set up the APN and was unable to send or receive MMS (yes they are part of my package). After talking to various people we determined that I needed data in order to send and receive MMS. So i changed my plan and added data, but i'm still unable to get MMS. I can get on the internet with my data but it won't send or receive. It's showing the EDGE network and after trying to send about 30 mins later I get a message saying generic network failure. Any way to fix my MMS? or even get my phone on 3G and see if that prevents it from timing out which I assume is what it is doing?
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Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
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Mar 1, 2011
I've been using Messenger for a while; this morning it was fine but now it's not. I'm receiving messages from contacts but can't open them or reply.
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Jun 26, 2012
Cannot send messges, keep getting 'message send failure. Also cannot make calls, however I can receive calls! Can also access the internet. Have restored my phone but no success.
Info:
iPhone 4S, iOS 5.1.1
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May 6, 2012
I have bought Nokia Lumia 710 two days before. The problem that I am facing regarding SMS. I can't Send SMS as it shows delivery failure.I contacted with my service provider who gave me SMS center number, but in Message setting when I am entering and tap on "Save", it dost save and reflect in the box. I restarted my device after that.Incoming and outgoing calls are fine.
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Feb 25, 2010
This thread is intented to raise a wide spread debate on whether the manufacturer should or shouldn't take a full responsibility upon such failure as N97. If there is any N97 owners, who know the law better than average consumer, he or she should speak up now! Nokia has misled all the customers, who have bought this imperfect product, by saying that "N97 is the most advanced mobile device ever seen". For this I consider my self and every one else, to be justifiable for a considerable compensation, for example when buying my next phone (WHICH ACTUALLY WORKS!!!)
Nokia has promised, that the next firmware release WILL make this phone to operate, as it was originally planned to do. They said more or less the same thing about v. 2.0, so, unfortunately, I have almost completely lost my trust in Nokia. Pulling the N97 out of market is an enormous draw back for Nokia, but I think this is the only way it can redeem itself and show to every one, that Nokia stands for quality!
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Nov 18, 2010
I've tried almost ten times connect my phone to my PC's. Everything else but Mediatransfer works fine. I connect my phone via cable and choose connectivity mode MEDIA TRANSFER. Every time PC will start to install that MTP driver. Sometimes it goes successfully but mostly unsuccesfully.I have remove every Nokia software and drivers from my computer and resetting my phone. I have tried to do this same thing in several computers, Win7, Vista and XP. Allways same thing...
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Aug 23, 2012
my handset has stopped working for no reason am trying to follow the instructions to update but when it gets to the jvm stage of the update it keeps telling me device not connected and the red light keeps coming on and off, have tried wiwth and without battery but dont seem to be getting any where fast.
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Jun 20, 2012
apps wont open facebook, viber, yahoomessenger, and instagram
Info:
iPhone 3G
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Sep 4, 2014
I receive texts from a number in my contacts but when i try to send a text it says Not Delivered followed by ! (in red font)
Info:
iPhone 4, iOS 7.1.2
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Apr 25, 2012
I have tried to get this to launc so many times I'm bored. Connrct phone and after some time of "installing driver" it fails to install "MML" drivers, this happens on both my win7 and xp pro machines. Tried with anti virus off on both computers same result. also is it worth the hassle, does it do more than the portal?
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Apr 13, 2015
I'm trying to root Galaxy S6 G9200 HongKong Dual Sim edition with CF-Auto Root but it failed and showed:
Installation Failure
You need to unlock your device to install a custom OS.
For information about how to unlock, please refer to your device information at [URL]....
Please press the power key to restart.
Is it due to locked bootloader???
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Mar 8, 2010
I just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
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Dec 27, 2011
My blackberry messenger won't send out requests or show any, the ones i send just comes up under pending!
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May 13, 2010
I have a Blackberry Bold 9700 with O2, when I try to conect to the nternet i'm geting this mesage 'A communication failure has occured. The server may be busy,please try again later. If the problem persists contact your service provider.Its been happening for a day now, will phone O2 but was wondering if theres anything else i could try first?
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