Nokia :: N97 - Manufacturer Take Full Responsibility Upon Failure Of Device
Feb 25, 2010
This thread is intented to raise a wide spread debate on whether the manufacturer should or shouldn't take a full responsibility upon such failure as N97. If there is any N97 owners, who know the law better than average consumer, he or she should speak up now! Nokia has misled all the customers, who have bought this imperfect product, by saying that "N97 is the most advanced mobile device ever seen". For this I consider my self and every one else, to be justifiable for a considerable compensation, for example when buying my next phone (WHICH ACTUALLY WORKS!!!)
Nokia has promised, that the next firmware release WILL make this phone to operate, as it was originally planned to do. They said more or less the same thing about v. 2.0, so, unfortunately, I have almost completely lost my trust in Nokia. Pulling the N97 out of market is an enormous draw back for Nokia, but I think this is the only way it can redeem itself and show to every one, that Nokia stands for quality!
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Sep 4, 2012
Have just updated kies and when I plugged in my s2 am getting message,hardware id missing, windows cant identify the device contact hardware manufacturer.So now I cant connect to kies via usb.
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Nov 18, 2010
I've tried almost ten times connect my phone to my PC's. Everything else but Mediatransfer works fine. I connect my phone via cable and choose connectivity mode MEDIA TRANSFER. Every time PC will start to install that MTP driver. Sometimes it goes successfully but mostly unsuccesfully.I have remove every Nokia software and drivers from my computer and resetting my phone. I have tried to do this same thing in several computers, Win7, Vista and XP. Allways same thing...
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May 13, 2010
I've been trying without success to install the new firmware update. I've tried re-installing using the Nokia Software Updater, but kept getting Device Recovery errors and the phone turned off and lost its connection. After reading other posts, I did a soft reset on my phone then re-installed the firmware without anymore However, now the phone WON'T TURN ON AT ALL! When I press and hold the Power On/Off button on the top, it makes a buzzing sound, but the screen stays dark and doesn't turn on. Before you ask, the phone battery was fully charged. My 58000 is totally unusuable. How do I get it to power on?
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Dec 9, 2012
I have tried several bluetooth keyboards with my new Lumia 920. All can "seemingly" initial connect but then are dropped in about 5 seconds (or never actually connect). Is there a specific manufacturer who's external bluetooth keyboard is known to work with the 920?
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Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
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Aug 23, 2012
my handset has stopped working for no reason am trying to follow the instructions to update but when it gets to the jvm stage of the update it keeps telling me device not connected and the red light keeps coming on and off, have tried wiwth and without battery but dont seem to be getting any where fast.
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Mar 24, 2010
Have had my 9700 for a couple of months now and it has been working fine until recently. First problem I had was a failure to send or open MMS. However a battery pull seemed to fix this. The past couple of days I have had problems with my BBM. I can message away fine until suddenly it stops working. Initially the red timer appeared and nothing was sent. Now a tick appears but it takes hours for the message to get delivered. The problem goes away temporarily and I can message fine only to return again.
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Apr 25, 2012
I have tried to get this to launc so many times I'm bored. Connrct phone and after some time of "installing driver" it fails to install "MML" drivers, this happens on both my win7 and xp pro machines. Tried with anti virus off on both computers same result. also is it worth the hassle, does it do more than the portal?
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Apr 13, 2015
I'm trying to root Galaxy S6 G9200 HongKong Dual Sim edition with CF-Auto Root but it failed and showed:
Installation Failure
You need to unlock your device to install a custom OS.
For information about how to unlock, please refer to your device information at [URL]....
Please press the power key to restart.
Is it due to locked bootloader???
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May 3, 2012
I have bought a blackberry 8520, do I need to register the details with the manufacturer
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Mar 23, 2011
i bought a BB 9520 storm and after a few months its gone dead. When i wanted to contact the supplier i finded out the the store is closed because of bankrupt. So, i wanted to get the device repaired by a certfified BB repaircenter here in Holland, but they said that they may not repair my BB because of the 'pr-code' and that i have to contact the supplier for futher info.As i mentioned, the supplier doesn't exist anymore ! How can i get this BB repaired by manufacturer warranty ? Device is a few months old.
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Jun 15, 2010
Well I am able to buy the new phones at the subsidized prices of 199/299 and I want to buy the 32gb for 299. Since I was having so much trouble pre ordering, I decided to reserve it for the local Apple Store. When I reserved it, the price said 699 and I was wondering if this was normal and they would give me the actual price when I come.
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Oct 20, 2011
I am using Curve 9360 which I bought recently. Love this handset for its sleekiest design, I rate this best among all BB phones.Recently I hit into an issue where my phone's device memory (reportedly 32 MB) is full. I thought this phone has inbuilt memory of 512 MB.When I go Media, check for Memory use using BB pin, it shows me Media Card and Built-in Memory Storage.
I am surprised to see Built-in Memory storage of only 32 MB and that is also 100%, of which 24MB was occupied by Pictures.
I haven't stored any of the downloaded or camera pictures on device memory. These 24MB is essentially from this folder "/Device/home/user/appworld/img/screenshots/". Under this folder there are many folders with 4~5 digits numbered and has many small pictures, essentially screenshots from app world.First, can I delete these folders in order free up device memory?Second, can I re-route these to memory card such these screenshots are not saved on device memory atleast?Third, how do I check 512 MB inbuilt memory usage stats for curve 9360?
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May 12, 2012
Curve 9300 Device Memory always full
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Apr 24, 2011
My device says the memory card is full but there is nothing on it - I deleted everything. how to save music/photos on my phone when this error message occurs?
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Jan 18, 2015
Having trouble with internal memory??? I reset my phone and when it uploaded the memory was almost full again with apps installed directly on the phone. i cant download anything. i find it very annoying as cant use the phone how id like.
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Apr 6, 2010
Well I have a black berry the I use on the boost moble network and its a sprint network and it is a 8330. - wanna knw how to set uo my black berry to watch full screen not a lil screen.
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May 23, 2010
i 've been looking for the free full version of Full Screen Caller for my Nokia N95 8gb but can only find trial version , which only last 15 days, does anyone know where to get the full version from N95 8gb
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Oct 14, 2011
Just received a notice that there was an update for the Nokia Browser available. Clicked OK to download and install ,....now the broswer won't start because of " Class Notound...Java.." error message.
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Jul 24, 2010
Hi, I have a N97 (all firmware up to latest) and my OVI maps has never worked (logs in but as soon as you use it it just closes the app). Sometimes when I end a call it just switches itself off and on again. I even had a case where the battery went flat and I charged it for a while but had to take it off of charge but for some reason the bar still kept on moving up like it was charging. In all honesty I've only had problems with my phone and am kinda regretting not getting a Iphone instead. Please help as this phone will be flying out my car window on the highway if this keeps going on.
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Jun 22, 2010
I cannot use my phone (N73) It says START-UP FAILED CONTACT THE RETAILER.
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Feb 4, 2010
When I hooked the phone up to PC via USB and started up nokia software updater the software couldnt find my phone. I put the phone in PC SUITE mode but still no go. I also did I hard rest, reinstalled PC SUITE. The only way phone "talks" to the PC is via bluetooth but the only wo updates software is via usb cable.Please help.
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Aug 18, 2010
I am trying to connect my new Nokia 5230 to the pc, using a CA-101 USB cable but it will not work even as a mass storage device, so i downloaded Nokia PC suite and when i get to the connecting wizard it still will not connect to the phone, and a pop up box appears saying usb device not recognised, so i am at a loss, can anybody help?
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Apr 27, 2010
I just got my X6 yesterday.I tried installing maps 3.03 on my X6, after the installation, a software update named 'ovi maps - with free navigations' appeared... I tried starting the update many times, but it kept on giving out the 'update failture' message... what happened? how can I fix this update failure and continue using my maps?
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Jun 14, 2010
I would like to put in some new maps (for another country) on my N95 8GB as I have done several times before, but it looks like I can't do it the way as I have done before. As I remember I previously did it by choosing maps in Nokia PC Suite which sent me to a map download program. Now it just sends me to a ovi-map website that says "Navigation on your Nokia is now free".But how do I load a new map into my existing map software on my N95 8GB?Is it possible in some way to get free navigation working on N95 8GB?
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Feb 26, 2010
I bought the N97 in October 09 (its now Feb 2010) and since then I've had multiple problems with this phone and each time something different! This phone has been nothing but problems and each time I take it in to be serviced I get it back almost a week later and within 24hrs it has already died again and generally wont even go past the nokia screen when rebooted or will freeze up and not turn on at all. I seem to be constantly having software and memory issues as well as having problems accessing the applications and the touch screen being temperamental even tho I have asked for these problems to be fixed on each occasion. This time I went back to the Nokia Care centre and spoke to the Manager and all he could tell me was that he's done what he had to do and that he is not obliged to do anymore and I can keep bringing it back when it fails as it is under warranty.
I am highly disappointed in this phone, it has given me nothing but problems and even more annoyed and disappointed in the staff at the Care Centre. I actually wonder if they actually do check the phone and fix it properly especially since it keeps dying and I havent even used it. I also have a list of about 42 people who have had multiple problems and issues with their N97 and continue to have problems despite getting it serviced. Is anyone else in the same boat? How I can get out of my contract or actually get my phone fixed without having to go thru this again or being patronised by the store manager again?
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Feb 20, 2010
i got a e71x and i was trying to unlock it and i try more than 3 times the unlock code, didnt work and now its says NOT ALLOWED!!
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Jun 17, 2010
My Nokia Ovi Player has ceased to function following an automated update of Windows 7. The update included 7 security tweaks, a malicious code remover tool and a security update specifically mentioning Microsoft .NET Framework 3.5. When I restore the computer to a point previous to the updates, the Ovi Player works fine. I can only presume that there is a conflict as a result. The messages I receive tell me; "There has been a problem starting Ovi Player. Running the Repair option for Ovi Player in the Add Remove Programs section of Windows Control Panel may resolve this problem." Followed by; "Nokia Ovi Player has stopped working. Windows is checking for a solution to the problem." Neither method fixes the issue. Any ideas? My phone is the Nokia 5800 and I have been successfully downloading music as part of the Comes With music package for 11 months.
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Mar 12, 2010
I have a Nokia N97 and carrier service through AT&T. I subscribe to a monthly packet data plan which I have been using with my N97 for several months without issue. Several days ago my phone was no longer able to connect to the internet using my packet data connection. I was only unable to use the data connection with certain applications. The data connection would not work with the Ovi Store shortcut, Nokia Maps, the Nokia Web application, or the AP News widget. However, I was able to receive emails on Nokia Messaging through my data connection, and I was able to run my Fring application on it as well. I performed a hard reset which did not fix the problem.
I tried to adjust my network mode under the connectivity setting from Dual Mode to GSM, but that also did not have any effect. I then tried to run the setting wizard through phone setup to have it define my operator settings for internet, ect. After the wizard updated my settings I am now able to access the internet through the Nokia web application using my data connection. But maps and the ovi store still cannot connect using this connection.I have tried changing the connection settings under the maps application, but this has made no difference. Any help or advice would be very appreciated.
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Aug 2, 2011
Our company has recently bought 220pcs of nokia 2710 (brand new). After using them for 3days (8 hour shifts) GPS started to fail - the GPS icon just disappears and GPS itself does not send any new data. Some of the phones recover after a full restart others don't.I have called Nokia support and according to them if the GPS icon is missing the phone is defect.We have already replaced 30 phones under warranty, but each day new ones are affected by this issue. I suspected there might be some energy saving feature (although most users have the car charger connected all the time) or other option which turns off the GPS, but again Nokia support says no. Does anybody know how to resolve this issue or are the phones just not built for 8hour GPS standby?
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