Nokia :: N97 - Continuous Phone Failure
Feb 26, 2010
I bought the N97 in October 09 (its now Feb 2010) and since then I've had multiple problems with this phone and each time something different! This phone has been nothing but problems and each time I take it in to be serviced I get it back almost a week later and within 24hrs it has already died again and generally wont even go past the nokia screen when rebooted or will freeze up and not turn on at all. I seem to be constantly having software and memory issues as well as having problems accessing the applications and the touch screen being temperamental even tho I have asked for these problems to be fixed on each occasion. This time I went back to the Nokia Care centre and spoke to the Manager and all he could tell me was that he's done what he had to do and that he is not obliged to do anymore and I can keep bringing it back when it fails as it is under warranty.
I am highly disappointed in this phone, it has given me nothing but problems and even more annoyed and disappointed in the staff at the Care Centre. I actually wonder if they actually do check the phone and fix it properly especially since it keeps dying and I havent even used it. I also have a list of about 42 people who have had multiple problems and issues with their N97 and continue to have problems despite getting it serviced. Is anyone else in the same boat? How I can get out of my contract or actually get my phone fixed without having to go thru this again or being patronised by the store manager again?
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Sep 22, 2012
when my nokia 5233 is starting it is showing phone startup failed. Pls help me out of this...
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Aug 9, 2011
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Nov 26, 2012
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Oct 27, 2011
I have Nokia N8.Yesterday was Diwali. So, I wanted to take pics when a cracker brusts. But every time I take the snap, only the snap after the cracker brusts comes. As in digital cameras, they have a feature that once u click the button, automatically and continuosly 3 to 4 snaps will be taken.in that case we can take any pic that happens very suddenly.So, is there any app like that for Nokia N8.
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Jun 21, 2010
Can anyone tell me if the XpressMusic 5800 should have an audible alert say every minute or so to let me know I have a voice mail message, I know there is one when the message first arrives? Also the same for text messages, I know there is a flashing button, but I was hoping for an audible alert, not just for when it first arrives?
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Jun 6, 2010
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Jul 3, 2010
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Dec 2, 2011
I've bought the bold 9780 on last 2 month.. Lately I was failed to unlocked the phone once I take out from the case provided by blackberry. I cannot pick up the calls and sometime can't read the msg received. I need to do power reset by take out the battery for 10 second.. And reboot.. Its will back to normal.. But.. The problem is still persist when I take out it from it case. It happend again and again.. Is it software or hardware problem?
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Jan 11, 2011
Yesterday night i connected Xperia X10i to the computer PC Companion popup opens for 2.1 update. I followed the instructions and took backup in the third step after downloading new software while updating a popup window appeared "unable to Update try later" the phone is still connected to the PC and Internet connection is also fine. I have disconnected from PC then it is asking for step 3(switch off phone then press and hold back button step) again did that no Luck. Now the phone is not starting at all I think it formatted all the software..My phone is almost in dead condition. Now if I connected to the PC it is not detecting as a mass storage also and PC companion is not at all recognizing.
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Jun 29, 2011
I'm using a Nokia E71, when i try to use the Maps GPS and video calling on 3G,within 30 second the battery low will appear and shut down the phone even it is fully charge. I can only use it while on charging. It's not a new unit but i wish to know if it's the battery problem or the hardware problem?
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Mar 18, 2010
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Apr 8, 2015
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
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Sep 10, 2012
I'd really like to see some option for keeping the display on while using the Music player so that if I hear something interesting I don't necessarily have to handle the phone to find out what it is.Even if you only made this available under AC power that would be better than now.
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Feb 16, 2012
Blackberry tour 9630 working fine all of a sudden couldn't get any key on the keyboard to work. The "lock" keyboard button isn't locked and physically can't use phone keys or trackball to "engage" the device. When I receive a call, the screen displays (comes out of sleep) but I can't answer the phone, ignore the phone, etc. It's like the keyboard lock button all of a sudden locked and now won't unlock?
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Oct 14, 2011
Just received a notice that there was an update for the Nokia Browser available. Clicked OK to download and install ,....now the broswer won't start because of " Class Notound...Java.." error message.
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Jul 24, 2010
Hi, I have a N97 (all firmware up to latest) and my OVI maps has never worked (logs in but as soon as you use it it just closes the app). Sometimes when I end a call it just switches itself off and on again. I even had a case where the battery went flat and I charged it for a while but had to take it off of charge but for some reason the bar still kept on moving up like it was charging. In all honesty I've only had problems with my phone and am kinda regretting not getting a Iphone instead. Please help as this phone will be flying out my car window on the highway if this keeps going on.
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Jun 22, 2010
I cannot use my phone (N73) It says START-UP FAILED CONTACT THE RETAILER.
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Feb 4, 2010
When I hooked the phone up to PC via USB and started up nokia software updater the software couldnt find my phone. I put the phone in PC SUITE mode but still no go. I also did I hard rest, reinstalled PC SUITE. The only way phone "talks" to the PC is via bluetooth but the only wo updates software is via usb cable.Please help.
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Aug 18, 2010
I am trying to connect my new Nokia 5230 to the pc, using a CA-101 USB cable but it will not work even as a mass storage device, so i downloaded Nokia PC suite and when i get to the connecting wizard it still will not connect to the phone, and a pop up box appears saying usb device not recognised, so i am at a loss, can anybody help?
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Apr 27, 2010
I just got my X6 yesterday.I tried installing maps 3.03 on my X6, after the installation, a software update named 'ovi maps - with free navigations' appeared... I tried starting the update many times, but it kept on giving out the 'update failture' message... what happened? how can I fix this update failure and continue using my maps?
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Jun 14, 2010
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Feb 20, 2010
i got a e71x and i was trying to unlock it and i try more than 3 times the unlock code, didnt work and now its says NOT ALLOWED!!
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Jun 17, 2010
My Nokia Ovi Player has ceased to function following an automated update of Windows 7. The update included 7 security tweaks, a malicious code remover tool and a security update specifically mentioning Microsoft .NET Framework 3.5. When I restore the computer to a point previous to the updates, the Ovi Player works fine. I can only presume that there is a conflict as a result. The messages I receive tell me; "There has been a problem starting Ovi Player. Running the Repair option for Ovi Player in the Add Remove Programs section of Windows Control Panel may resolve this problem." Followed by; "Nokia Ovi Player has stopped working. Windows is checking for a solution to the problem." Neither method fixes the issue. Any ideas? My phone is the Nokia 5800 and I have been successfully downloading music as part of the Comes With music package for 11 months.
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Mar 12, 2010
I have a Nokia N97 and carrier service through AT&T. I subscribe to a monthly packet data plan which I have been using with my N97 for several months without issue. Several days ago my phone was no longer able to connect to the internet using my packet data connection. I was only unable to use the data connection with certain applications. The data connection would not work with the Ovi Store shortcut, Nokia Maps, the Nokia Web application, or the AP News widget. However, I was able to receive emails on Nokia Messaging through my data connection, and I was able to run my Fring application on it as well. I performed a hard reset which did not fix the problem.
I tried to adjust my network mode under the connectivity setting from Dual Mode to GSM, but that also did not have any effect. I then tried to run the setting wizard through phone setup to have it define my operator settings for internet, ect. After the wizard updated my settings I am now able to access the internet through the Nokia web application using my data connection. But maps and the ovi store still cannot connect using this connection.I have tried changing the connection settings under the maps application, but this has made no difference. Any help or advice would be very appreciated.
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Aug 2, 2011
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Jul 19, 2010
The E52 is an absolute failure... apart from being nice and easy to use and nice keypad, the rest is utter trash. I have had this phone fail several times, i only use it for sms, thats is, never connected to PC or downoad any **bleep**, patches etc for it, and time and time again, Nokia takes people 'smoney to 'reset' this ohoine and send it back. It costs money, and time, and a lot of frustrations also having to go without a phone in the first place. The start up codes do not work for me. I am told it is a software failure, such unreliable, it just shuts down oen time never tostart again, if it does you get the phone start up failed contact your retailer.
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Feb 17, 2012
so lately i was upgrading to Nokia belle and it didnt work on nokia suite .. so i found something called '' Re-install software ' so i did it and then when i unplugged my phone it was black screen and nokia so I NEED A SOFTWARE .
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Dec 7, 2012
I bought my lumia 920 about a week ago and downloaded the fb app from the store, yet everytime i log into fb it says "login failure. please try again" it doesn't even seem like it's trying to log in, i just automatically get the msg. I've tried uninstalling and reinstalling, not working.
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Oct 4, 2011
My n73 becomes dead due to update failure. its not working...
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