BB Software :: Unable To Access/open Messenger?
Feb 2, 2012
I am unable to access my BBM. As my cell got off , I got my cell's battery Charge and try it. Still it didn't open .later I open my battery while my cell was on and restart it atleast 4 times. I didn't got adject report in support.Kindly, suggest some info as I brought my cell in month of late Nov 2011. Its BlackBerry Curve 9360.
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Jan 29, 2010
I am not able to connect to MSN Messenger / Yahoo Messenger and ICQ.Error Message: Connection Error: Please ensure device time is correct.
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May 6, 2011
Whenever I click on or tap the messenger icon on my torch nothing happens. I have tried deleting and reinstalling the app but no joy?
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Jun 24, 2011
When I click on it it displays something like
Unknown exception
javalong. pointer. exception
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Jan 18, 2014
I can't open my messenger app after lollipop 5.0.2 update ....
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Sep 6, 2010
I recently upgraded mi Blacberry Curve 8520 to new versions of yahoo and windows live messenger but no longer can i start or open a conversation in both programs. I recently installed again both programs several times but no longer been able to have a conversation in both programs. What can I do ???
Platform: 5.0.0.592
Windows Live Messenger 2.5.63
Yahoo Messenger 2.5.63
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Nov 20, 2011
I'm using bold 9700 Orange. I've been clicking on the bbm icon for the past three days now it doesn't open. I even tried the reboot solution for like 10 times it didn't work. I removed the battery for 1 hour the problem still persist. It shows on my home screen when I have pings but I can't read. Other applications are working well.
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Jul 24, 2012
Since about the early of July12, I cannot access yahoo messenger on my blackberry 9700 anymore so far. I have tried many ways to solve but it always say "invalid password or user" or "unable to contact the server, error " something like that.
Even I uninstalled/reinstalled, changed version of yahoo messenger, also wipe my bb and installed new os... all everything I have done doesnt work at all.
What can I do ? I really wanna use yahoo messenger. It works in everywhere except on blackberry.
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Mar 1, 2011
I've been using Messenger for a while; this morning it was fine but now it's not. I'm receiving messages from contacts but can't open them or reply.
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Apr 18, 2011
I can't even highlight or gain access to my bb messenger. I don't get alerts when a message comes in and can only read it through the general message box. I've tried everything including removing my battery and replacing it it re-installing my messenger but all to no avail.
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Apr 6, 2012
I've been using yahoo messenger on my blackberry torch 9800 since June 2011 and so far have not encountered problem. But yesterday I had difficulty logging in to my ym account. It would say invalid username or password. But after several attempts I managed to log in. However today I can no longer log in. I tried logging in to my iPad and laptop and I can. But if I would log in at my blackberry I cannot access. Invalid username and password was always the answer. I tried deleting the app and reinstalling it again and again but to no avail. I also downloaded yahoo messenger using blackberry browser and it's also no use. I also tried changing the password on the laptop but it did not work either.
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Nov 13, 2012
I can not access my BB Messenger Service anymore.
Following error message shows up: Uncaught exception: java.lang.Null PointerException
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Mar 24, 2010
Have had my 9700 for a couple of months now and it has been working fine until recently. First problem I had was a failure to send or open MMS. However a battery pull seemed to fix this. The past couple of days I have had problems with my BBM. I can message away fine until suddenly it stops working. Initially the red timer appeared and nothing was sent. Now a tick appears but it takes hours for the message to get delivered. The problem goes away temporarily and I can message fine only to return again.
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Apr 25, 2010
Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
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Jun 20, 2012
apps wont open facebook, viber, yahoomessenger, and instagram
Info:
iPhone 3G
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Mar 24, 2010
I just got a new blackberry im very new with it, I'm told I'm not allowed to access my instant messenger's unless i get a contract... which i dumb because im prepaid, and last time i checked they sale blackberrys for prepaid so why cant prepaid customers cant get prepaid data plans... anyways... im trying to sign into my instant messenger for yahoo and msn that i downloaded from the blackberry site.... at first it told me when i tried to sign in i needed a activation code, to speak to a representative... so i did and... they told me different stories and a bunch of crap... then concluded that i wasnt able to access messengers unless i had a contract i was able to download and access with pantech duo smart phone and any other phone but black berry this is a big issue my 2nd phone i had to buy because of this issue
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Sep 28, 2011
I need to connect my BB to the computer and have access to BB messenger data .
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Jan 4, 2016
I'm new to android and just got a Nexus 5 and have a question about Google Messenger/Google Photos.
I'm saving all my photos on Google backup in order to preserve storage on my device. And in some apps (like Line), I am able to send pics directly from the online storage, but with Messenger it can't access any photos unless they are saved to the device (local storage).
Is there a way to get around this? Or do I have to manually "download" any photos I want to send prior to sending a mms?
I'm running Android 6.0.1. The phone was used, but it had a factory reset when I bought it, so I don't think there's anything funky going on with 3rd party apps.
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Aug 7, 2012
I've recently purchased my blackberry bold 9700 off of a friend, and im trying to update my blackberry messenger. i have tried creating a new blackberry ID and a message is appearing saying 'Blackberry app world is having troublr connecting to the blackberry app world server. Verify your network connections and try again. (error id:30641). this may sound silly but any ideas as to what i have to do? my network is fine and can use blackberry messenger and the internet and i am also connected to my home wifi?
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Jun 13, 2012
i sign up with ACN yesterday but unable to get blackberry messenger service. although, the other blackberry messenger service is on my old phone using crazy johns simcard is still on. talk on the phone with ACN specialist and they say all the service's still on.
anyone ever have the same problem as me? do i have to kill the messenger service on the other simcard first in order for me to get the messenger service?
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Jan 3, 2010
I have connected my BB Bold to my wi-fi But i am not able to use my BB Messenger or any other BB applications which use Data plans. any workaround available?
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Jul 4, 2011
I have recently bought a bb Bold 9780, subcribed to BIS on mobily network.i can send and recieve emails and browse internet too.. however cant use the facebook my space twitter or other app on the phone.In network option , Blackberry internet options shows not connected.on the status bar on the top of the screen i see 3G with the bb logo.
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Jul 26, 2012
I have BB curve 8530, I m unable to login into Window messenger, it say invalid email or password, whereas I m able to login on my laptop using the same details. I tried to Login with a new hotmail account, creating a new account , I changed my password, I deleted the app and re-installed. Unable to figure out the solution. I was able to login yesterday but since today morning i m facing this problem.
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Jun 7, 2012
I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
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Apr 21, 2012
I am failing to sign in yahoo messenger, keeps on saying invalid yahoo! ID or Password, i reinstalled another one thinking the problem could be from the old version
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Dec 2, 2011
I'm having problem when log in into yahoo messenger I get this msg"Service not enabled for this handheld"Any one had this problem before,I'm using BB 8520
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Dec 28, 2010
I have the desire hd and have put astro file manager onto the phone from my mac.After ejecting the phone it says at the top left sd card updating but when i search for the astro file or a game also loaded from mac i cannot find it. How do i access/open the sd card info
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Nov 11, 2011
I am unable to connect to windows live messenger
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Mar 31, 2010
I just downloaded the new messenger 5.0.0.33 and when I go to messenger it will not let me accept the terms and start using messenger
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