BB Bold :: Unable To Update Messenger?
Aug 7, 2012
I've recently purchased my blackberry bold 9700 off of a friend, and im trying to update my blackberry messenger. i have tried creating a new blackberry ID and a message is appearing saying 'Blackberry app world is having troublr connecting to the blackberry app world server. Verify your network connections and try again. (error id:30641). this may sound silly but any ideas as to what i have to do? my network is fine and can use blackberry messenger and the internet and i am also connected to my home wifi?
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Apr 14, 2012
Since three days i can not add new person to m adress book.It started after failure of Windows Live Messenger update.After new update has dropped into my box i tried to get updated version.ut the screen has frozen.After get the battery out from the machine to turn to the normal my problem has started.I applied to Vodafone technical desk.But they said this is Blackberry general problem and known as yours.Do you have any solutions for that? I can not add anybody into my adressbook.And this makes me trouble when i try to find the person who i met new.
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Jun 13, 2012
i sign up with ACN yesterday but unable to get blackberry messenger service. although, the other blackberry messenger service is on my old phone using crazy johns simcard is still on. talk on the phone with ACN specialist and they say all the service's still on.
anyone ever have the same problem as me? do i have to kill the messenger service on the other simcard first in order for me to get the messenger service?
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Jan 3, 2010
I have connected my BB Bold to my wi-fi But i am not able to use my BB Messenger or any other BB applications which use Data plans. any workaround available?
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Jul 4, 2011
I have recently bought a bb Bold 9780, subcribed to BIS on mobily network.i can send and recieve emails and browse internet too.. however cant use the facebook my space twitter or other app on the phone.In network option , Blackberry internet options shows not connected.on the status bar on the top of the screen i see 3G with the bb logo.
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Apr 21, 2012
I am failing to sign in yahoo messenger, keeps on saying invalid yahoo! ID or Password, i reinstalled another one thinking the problem could be from the old version
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Jan 29, 2010
I am not able to connect to MSN Messenger / Yahoo Messenger and ICQ.Error Message: Connection Error: Please ensure device time is correct.
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Jun 10, 2012
I'm not receiving status updates for some of my contacts but they are clearly still on my contact list?
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Nov 11, 2011
I am unable to connect to windows live messenger
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Jun 6, 2010
I just got my new Blackberry Bold 9000 and got everything migrated from my old Pearl and I have everything working good except the Blackberry Messenger. I upgraded it to 5.0.0.57 and all I get is the Blackberry Messenger License Agreement and it will not allow me to click on either button, ``I Accept``or ``Ì Do Not Accept`` .Is there something I`m missing or what.... This is very frustrating as it is my only way of communicating while I`m working.
"Time is a companion that goes with us on a journey. It reminds us to cherish each moment, because it will never come again. What we leave behind is not as important as how we have lived."
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Jul 26, 2012
I have BB curve 8530, I m unable to login into Window messenger, it say invalid email or password, whereas I m able to login on my laptop using the same details. I tried to Login with a new hotmail account, creating a new account , I changed my password, I deleted the app and re-installed. Unable to figure out the solution. I was able to login yesterday but since today morning i m facing this problem.
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Feb 2, 2012
I am unable to access my BBM. As my cell got off , I got my cell's battery Charge and try it. Still it didn't open .later I open my battery while my cell was on and restart it atleast 4 times. I didn't got adject report in support.Kindly, suggest some info as I brought my cell in month of late Nov 2011. Its BlackBerry Curve 9360.
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Jun 7, 2012
I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
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Dec 2, 2011
I'm having problem when log in into yahoo messenger I get this msg"Service not enabled for this handheld"Any one had this problem before,I'm using BB 8520
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Sep 17, 2012
my 9700 is still on version 5.0 or whatever and i cannot update.I am with bell can some explain why I can't update?
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Aug 9, 2011
I have the 9700 Bold, and its running on OS 5.0.0.344 and I have been trying to update to OS 6 but it says there is no update for my model, while at the same time the rest of my friends who have the same model as mine have UPDATED theirs to the running OS 6. I have downloaded the latest software for both the Desktop and Device from Blackberry but still nothing seems to click.
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Jun 22, 2010
i am unable to update OS for my Bold. the present one is 4.6.0.266 when i tried updating from handset and by connecting through laptop, everytime it says no updates available.how can i upgrade to OS 5.
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Jun 29, 2011
When i update my software, i get this message that says fatal error while updating the software..
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Mar 31, 2010
I just downloaded the new messenger 5.0.0.33 and when I go to messenger it will not let me accept the terms and start using messenger
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Dec 31, 2015
I'm completely unable to use any of my personal ringtones that are on my SD in facebook messenger, they just don't show up I've got them in the right folders as far as I know and all my other devices worked fine, I put my SD card in my phone as phone memory when it asked and now I cannot access my internal memory with astro or any other file explorer so I'm unable to move these ringtones to my internal memory to test there... Every other program shows all my ringtones this one doesn't....
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May 26, 2012
I´m connected wifi in my black berry because I'm out the reach of my service provider.I only can navigate on the internet, but can use the bbm or the email.In the pass I was able to use them with the wifi connection, some one told me that I m not connected to the bb services.I try everything, change settings, initiated it, and no results.
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May 28, 2011
Cannot log in on the BlackBerry 9300 though the same application works on the PC.
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Apr 8, 2010
since I've updated BB Messengers I have 3 calendar !
- the one of my mail adress Gmail
- the one call "default"
- and a "Groups"
the fact is that I have differente colors and I just want to have my gmail calendar ! I've check in "option --> options avanced --> services annuaire" and the only CICAL I have is my Gmail.
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Jun 22, 2010
i am unable to update OS for my Bold. the present one is 4.6.0.266 when i tried updating from handset and by connecting through laptop, every time it says no updates available. how can i upgrade to OS 5.
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Jun 29, 2011
i buy the blackberry from australia telstra and now i m in india and i want to update my blackberry bold 9700 from os5 to os6 and no one can help me out and when i try to update my blackberry online then the error message was shown that. check ur internet connection or try again later pls help me now can i update my blackberry bold 9700
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Mar 8, 2012
I have update several Bold 9700 with the OS6 but now i have a device which i'm not able to update. I have searched the forum but haven't found any similar update issues.
The current settings are:
Model: Bold 9700 (PRD-23593-016)
OS 5.0.0.862 (bundle 1446 - platform 5.1.0.175)
Whaf i have tried is the following.
- I donwloaded the new OS from my service provider on the blackberry website.
- Installed the software on my laptop and two other laptops.
- I already had the latest version of the desktop software, but reinstalled it anyway.
- i started the blackberry desktop software, connected the 9700, no update available.
- tried it via apploader no OS update available
- Removed vendor.xml and tried again, no update available.
- complete security wipe including applications, tried again, no update available.
I tried all above on 3 different laptops all gave the same result.I will now try to downgrade the OS to an earlier OS 5 version and then try to update to OS 6 again.
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Feb 23, 2012
I am on Orange UK and unable to get UMA calling. This feature is a must as I'm sure you have all read many times before.
I noticed a new software on the Blackberry website
BlackBerry Handheld Software v7.0.0.2416 (All Languages) Package Version: 7.0.0.2416Consisting of:Applications: 7.0.0.590Software Platform: 5.0.0.739File name: 9900jAllLang_PBr7.0.0_rel2416_PL5.0.0.739_A7.0.0.590_Orange_UK.exeFile size: 242.05MBNote: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
When I download and install this file (240mb), and try to update my device it says there is no update available. Can anybody shed any light as to how I apply this Package Version as I am currently on 7.0.0.2406, or can anybody confirm whether UMA is actually included within the package?
"UMA (signal boost) issuedue to the newer spec of the 9900 and 9860 Blackberry Devices, they do not currently support UMA. UMA will be available for these devices in Early 2012" [URL]
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Aug 7, 2011
when i want to update my balckberry bold 9700 then this error come .
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Apr 25, 2011
I recently took my old mans 9700, and of course he doesn't update the phone.... when I connect to BBerry desktop manager it doesn't pick up the phone for the update, and I have a mac so everytime I try to download for the carrier it doesn't work.
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