BB :: Unable To Update My Bold 9700

Aug 7, 2011

when i want to update my balckberry bold 9700 then this error come .

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BB Bold :: Unable To Get Update 9700 From Os5 To Os6?

Jun 29, 2011

i buy the blackberry from australia telstra and now i m in india and i want to update my blackberry bold 9700 from os5 to os6 and no one can help me out and when i try to update my blackberry online then the error message was shown that. check ur internet connection or try again later pls help me now can i update my blackberry bold 9700

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BB Bold :: Unable To Update 9700 To OS 6?

Mar 8, 2012

I have update several Bold 9700 with the OS6 but now i have a device which i'm not able to update. I have searched the forum but haven't found any similar update issues.

The current settings are:

Model: Bold 9700 (PRD-23593-016)
OS 5.0.0.862 (bundle 1446 - platform 5.1.0.175)

Whaf i have tried is the following.

- I donwloaded the new OS from my service provider on the blackberry website.

- Installed the software on my laptop and two other laptops.

- I already had the latest version of the desktop software, but reinstalled it anyway.

- i started the blackberry desktop software, connected the 9700, no update available.

- tried it via apploader no OS update available

- Removed vendor.xml and tried again, no update available.

- complete security wipe including applications, tried again, no update available.

I tried all above on 3 different laptops all gave the same result.I will now try to downgrade the OS to an earlier OS 5 version and then try to update to OS 6 again.

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BB Bold :: 9700 Unable To Update?

Feb 23, 2012

My BlackBerry Bold 9700 is having a problem with the App Error 523.
So, I read some of the answers about it and I tried also but it won't work. Now, what I'm trying to do is to Update it with that lastest BB OS which is 6.1. And I have this also problem when I open the BB is, there is this message saying "Uncaught expression 6 <=6" .

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BB Bold 9700 :: Camera Unable To Start After OS Update?

Apr 3, 2010

i updated to the new os and when i try to start my camera it says unable to start camera try closing other applications and try again i downgraded and then the same thing so i wiped it and then updated it again and the same thing happens dunno think its busted anybody have a idea what it is i even deleted all applications i downloaded and no dice.

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BB Bold 9700 :: Bold 9700 / Unable To Turn On Wi-Fi

Jan 14, 2010

I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.

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BB Bold 9700 :: After Update Wireless Update Option No Longer There

Sep 12, 2010

Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.

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BB Bold 9700 :: 9700 Handset - Unable To Make / Receive Calls And Hear From Handset

Feb 24, 2010

Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.

I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.

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BB Bold :: Reformat Or Fix Bold 9700 After Power Went Out During An OS Update?

Mar 6, 2011

I am trying to find out how to reformat or fix my blackberry (bold 9700) after my power went out during an OS update. My phone just shows App Error 200 and when I view the threads (see links below) I find the answer but it is in another link. Each time I click the link I get the message:

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BB Bold 9700 :: Unable To Download Pdf

Apr 22, 2010

does anybody else have the issue of not been able to download pdf files from the browser. I can view pdf if they are already on my phone or via email only.

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BB Bold 9700 :: Unable To Use Device

Mar 17, 2010

I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.

Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.

The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.

All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?

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BB Bold 9700 :: Unable To Set Up Emails

Jun 26, 2010

My only option on the setup wizard menu is "i want to use a work email account with a blackberry enterprise server" which I don't think I'm able to set up. I presume I would need option 2, but it's not showing up and I'm unsure what to do now to set up my emails?Any help would be greatly appreciated!

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BB Bold 9700 :: Unable To Use In Thunder Bay

Jan 9, 2010

My wife just flew up to Thunder Bay and is unable to use her brand new BB Bold 9700 on the Bell network. Bell's coverage map on their website show service in that city.

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BB Bold :: 9700 Unable To Get ID From Server?

Dec 19, 2011

Most recently, my 9700 currently unable to get an ID from Blackberry Server. It is prompting with 80003 error and request me to connect again later. I have tried 4times.

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BB Bold :: Unable To Add Any Contacts To 9700?

Aug 8, 2011

I am unable to add any contacts to my blackberry 9700 bold

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BB Bold :: 9700 Unable To Unlock

Aug 1, 2011

T-mobile provided me the unlock code to use which did not work; I have 0 tries left.Is there anyway. how I should go about fixing my hard-lock blackberry.

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BB Bold :: Unable To Send MMS On 9700?

Oct 17, 2011

I am unable to send MMS on my Bold 9700, using v6. I have the service books on the device, and resending Service books, or registering on the HRT makes no difference either.

Wipes make no difference, neither does upgrading/un-downloading the software.

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BB Bold 9700 :: Unable To Unlock Handset

Sep 13, 2010

I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.

Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).

Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.

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BB Bold 9700 :: Unable To Delete Photos

Jan 11, 2010

I'm unable to delete photos in my "Pictures" whether it's under "All pictures" or "Picture Folders". I hit the menu key, and there is no "delete" option to select. I used to be able to delete, but now am unable to. Did batt. pull already and restart. Same problem. The only way I can now delete photos is through manager via a computer.Anyone else having this problem or know a solution?

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BB Bold 9700 :: Unable To Receive Any SMS Messages

May 26, 2010

Carrier: T-Mobile

Device: Blackberry 9700

Issue: NOT able to receive any text messages. I can send messages and they are all being delivered. I pulled the battery and re-registered the host routing table. This happened last week, so they replaced the device and SIM in the store. Now it's happening again.Does anyone know what to do? I really don't want to call Tech Support.

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BB Bold 9700 :: Unable To Get WiFi Connected?

Apr 26, 2010

Had this BB9700 for 2 weeks now, still struggling coz I can't connect to any WiFi. At home, even I turned the WiFi on it will only show white mark and the WiFi logo is still gray. When I try to scan for network to other areas it will ask for hotspot login. My friend can easily connect to her WiFi at home using the BB 9000
I cant understand. Do I need to setup anything?

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BB Bold 9700 :: Unable To Hide Sent SMS Message

Feb 3, 2010

Is there any way to hide SMS sent message from SMS screen ?

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BB Bold 9700 :: Unable To Sign In To IM Using WiFi

Feb 10, 2010

I have a BlackBerry Bold 9700, I have WiFi Internet in my Home and Office, I Installed Yahoo MSG, Google Talk, Windows Live from BB website, but when I click on sign in button on all of these Instant messaging, and error displayed. "Service not Enabled for this handheld". I don't have any Data Plan on my Sim card, but I still have WiFi Internet and I can browse with my BlackBerry.

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BB Bold 9700 :: Unable To Open Pdf Attachment

May 23, 2010

From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:

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BB Bold 9700 :: Unable To Connect To Internet - How To Fix

Feb 18, 2010

I just bought a blackberry bold and it not connecting to the internet. theres a message that says "unable to connect to the internet, please try again later. if the problem persists please contact your service provider." i did that but it didnt help.

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BB Bold 9700 :: Unable To Browse On WIFI?

May 9, 2010

I have a bold 9700 that I just purchashed from Wind Mobile. I also have a WRT160N Linksys modem. I can connect to the wireless connection and I have verified that my phone's settings are on the hotspot browser. I have entered my BB pin into the basic wireless settings when i type access my network system at 192.168.1.1 but nothing seems to work. I always get "invalid address:"

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BB Bold 9700 :: Unable To Connect Internet - How To Fix

May 6, 2010

I am using BB Bold9700. Once I connected wifi everything is OK and same time I can browse through it. After 2nd day same wifi showing as connected, then trying to brose showing "Unable to connect to the internet please try again later. I this problem persists please contact your provider"

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BB Bold 9700 :: Unable To Remove This Alarm

Aug 17, 2010

On the clock "page", there is a red symbol that looks like either a BB or a keyboard & it has 9AM there also.. I have gone into the alarm settings & have been unable to remove this alarm. I have no idea what it is. Also, on the home page, there is a tiny clock symbol.

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BB Bold 9700 :: Unable To View SMS & Mails

Jul 18, 2010

I am facing this particular issue with my 9700 for the last two days or so.

I have following three mail accounts configured with my device;

1) Enterprise/ Office Mail ID (Folder Named as Desktop)

2) Yahoo Mail ID (Folder Named as Yahoo)

3) GMail ID (Folder Named as GMail)

Now in the Messages, Yahoo & SMS Folders; I am only able to view the mails from office mail id. The Messages folder which ideally comprise of messages from all the folders shows only the messages of the Desktop. Similarly for the Yahoo Folder. I am even not able to view my SMS in the SMS & MMS Folder.

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BB Bold :: 9700 - Unable To Send Messages?

May 3, 2012

tell me if Blackberry Messenger is down? I have been unable to send messages for the last 24 hours from my blackberry bold 9700.

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BB Bold :: 9700 - Unable To Pair With Car Kit Bluetooth

Jul 22, 2011

i have bb 9700 , i could not pair with my car kit Bluetooth , when i find the car Bluetooth , my device asked the pass key password that wich i could not enter it in the car device .how could i cancel the process of asking pass key in my device to connect easily ?

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