BB Bold 9700 :: Camera Unable To Start After OS Update?
Apr 3, 2010
i updated to the new os and when i try to start my camera it says unable to start camera try closing other applications and try again i downgraded and then the same thing so i wiped it and then updated it again and the same thing happens dunno think its busted anybody have a idea what it is i even deleted all applications i downloaded and no dice.
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Feb 10, 2010
For some reason my camera does not start up. I'm presented with this message:
"could not start the camera. Close other applications and try opening camera again"
Did 2 battery pulls with no success. Recently updated berryweather, but I doubt that's the problem.
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Jul 17, 2011
Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
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May 5, 2012
When I try to use my camera it comes up with the message Could not start the camera. Close other applications and try opening the camera again.
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Mar 19, 2010
"Could not start camera please close other applications & try opening the camera again"
I keep getting this message whenever i launch my camera. Initially when i bought the Bold 9700 i did not have a problem but after a month or two it started & since then i tried everything but couldnt get it working. Now i have upgraded the software to 5.0.0.536 & it still gives same error......plz help out i am at my wits end....
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Jun 11, 2010
After i upgrade to OS 743, I can't use the camera anymore? Anybody has the same problem here?
It shows the error message: "Could not start the camera. Close other applications and try opening the camera again."
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Oct 18, 2012
I use a blackberry 9700. Recently, I tried opening my camera but it always says "Camera could not start. Close other applications and try opening again." I've closed all running applications in my phone but the Camera still won't start....
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Jun 29, 2011
i buy the blackberry from australia telstra and now i m in india and i want to update my blackberry bold 9700 from os5 to os6 and no one can help me out and when i try to update my blackberry online then the error message was shown that. check ur internet connection or try again later pls help me now can i update my blackberry bold 9700
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Mar 8, 2012
I have update several Bold 9700 with the OS6 but now i have a device which i'm not able to update. I have searched the forum but haven't found any similar update issues.
The current settings are:
Model: Bold 9700 (PRD-23593-016)
OS 5.0.0.862 (bundle 1446 - platform 5.1.0.175)
Whaf i have tried is the following.
- I donwloaded the new OS from my service provider on the blackberry website.
- Installed the software on my laptop and two other laptops.
- I already had the latest version of the desktop software, but reinstalled it anyway.
- i started the blackberry desktop software, connected the 9700, no update available.
- tried it via apploader no OS update available
- Removed vendor.xml and tried again, no update available.
- complete security wipe including applications, tried again, no update available.
I tried all above on 3 different laptops all gave the same result.I will now try to downgrade the OS to an earlier OS 5 version and then try to update to OS 6 again.
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Aug 7, 2011
when i want to update my balckberry bold 9700 then this error come .
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Feb 23, 2012
My BlackBerry Bold 9700 is having a problem with the App Error 523.
So, I read some of the answers about it and I tried also but it won't work. Now, what I'm trying to do is to Update it with that lastest BB OS which is 6.1. And I have this also problem when I open the BB is, there is this message saying "Uncaught expression 6 <=6" .
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Apr 9, 2012
I buy the blackberry bold 9900 mobile and after 1 month when i use the camera it showing the error message could not start the camera close other application and try opening the camera again i remove the battery from the mobile and restart so many time and i not able to capture the picture . and also update the software.
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Oct 10, 2014
I have been HTC user since M7. I bought the M8 two months ago and I had a weird problem. The camera worked fine till 3 days ago, but the day after I woke up it stopped working. I start the camera and I have black screen, the camera app crashes and I go back to home screen with unable to start the camera. I clean the caches,soft reset, hard reset, downloaded 3rd party software which did not work.
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Aug 17, 2013
Currently, when I want to take a picture with my phone and I touch to open the camera app, the screen would turn black, with no image. The only thing that would show is the camera button and the option to go into the camera settings. There's not much within camera settings -- either switch the main or front camera and the photo capture mode (scene, night, HDR, etc.), restore to default, etc.
If I t back out of the camera app and go to the home screen and try to get back into the camera app, it would pause for a bit (about 5 seconds) before popping up the imageless (black) screen. Then, a message would pop up saying, "Sorry! Camera is not responding. Would you like to send an error report to HTC?" I would be given the option to "Don't send; Wait; Send Report". If I go back to the home screen a third time and then try to open the camera app again, it would say "unable to start camera".
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Aug 12, 2012
when I try to open my camera it says "could not start the camera. Close other applications and try opening the camera again ". But there are no applications open
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May 31, 2011
Unable to start the camera close other applications and try opening the camera again...
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Mar 20, 2012
I just updated the software on my iphone 4 and prior to updating I could double click and start the camera without logging in, now I can't. How do I fix?
Info:
iPhone 4, iOS 5.1
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Mar 22, 2010
I have a Nokia E55 and two days ago I have made a software update to the latest software (version 033.002 dated 10.02.2010) released by Nokia.Since that time I have found that the phone camera doesn't want to start anymore. Does anybody else has encountered such a problem?Is there any code to check if the camera still works or shall I go to a Nokia service?
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Oct 25, 2011
Can`t start camera after factor reset and update, have all applications and notes and contacts itc, but can`t start camera application, did factory reset to improve performance since phone became very lagy!
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Jun 11, 2010
Five days back purchased a Xperia X10 and upgraded the memory to 16GB. It was working fine since yesterday morning, when I updated the phone through SE PC Companion software.
First SEPCC presented a message for update then it told to disconnect the phone from USB, switch it off, remove battery for at least 5 sec., put battery again, connect it USB with pressing back button. After that it starts downloading the update and then tried to install the update. But it failed 2 times.
Right now I am not able to start the mobile even by removing the memory. On the screen it displays SONY ERICSSON text and a '!' mark inside a triangle.
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Mar 26, 2010
Tried to play with the Gmail/Contact Lists (see other post), and the bottom line now - something is not right, every other icon in the Home folder is named Browser...I can't stand it. I want to start from scratch.
I know how to do a Security Wipe, but that's not what I need. I want to do a computer-style format and get to a like-new status as if I just took the device out of the box. Obviously I can download the newest OS and install, but how do I get all the AT&T specific software/icons?
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Feb 23, 2011
My blackberry 9700 bold is acting strange, when i'm trying to start it - the blackberry icon and the 0-------100% loading 'list' shows, but its only load to like 10% and then it restarts its self and does the process all over.I've tryed to charge the battery, no luck.i've tryed to "update" through bb desktop software with and without battery, but no luck.I will try to buy a new battery this week
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Jul 11, 2010
So Verizon replaced my 3 week old 9650 because 9 out of 10 times that I went to launch the camera, the device would go into a soft reboot! Guess what - my 3-day old replacement 9650 is doing the same thing! And yes, I'm just using the new 2GB SD card that it came with.
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Jun 3, 2012
I tried updating my xperis neo v to 4.1.A.0562. but its showing some error. (unable to install or start phone software update).
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Aug 25, 2010
I tried searching similar topics but could not find relevant ones. everyone seems to have no issue with swapping out sim cards on their bolds. If there is a thread already open, i do apologize. I'm really frustrated and really need my blackberry to be up and running.
I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some issues with my old sim card so I went to my service provider to change it to a new one (same number, same line, same contract, just a new sim card).
As is expected I was told that when my old sim is deactivated, simply insert my new one and I can use my phone as per normal.
However, when I did this, the phone was stuck at the loading screen (the entire bar is white) for eternity (maybe 5 minutes or so) before proceeding to the homescreen. There is no "verifying security" load bar, the phone is entirely frozen, no buttons work, the touch pad does not work, it shows 3G on the top right without the blackberry sign, there is no service provider name, and once in a while the small clock loading logo appears.
I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did it 3 times, same problem. I inserted the sim card into other non-blackberry phones i have and it works on all other phones. When I put back my old deactivated sim card into the 9700, the phone starts up fine within 2 - 3 minutes, "verifying security" bar as per normal, everything moves, just no service connection. When i turn on the phone without a sim card it starts up fine as well with a message at the top saying insert sim card.
I even went down to the blackberry technical service department of my service provider and they were of no help. all they could say was "we have to wipe your phone and reload the software" which I am trying to avoid and I can do myself anyways.
My phone is unlocked, comes unlocked here in singapore, I even checked using the "MEPD" method, all disabled.
This has been very frustrating, especially when I need my blackberry for work. What is wrong with my phone? How can the simple replacement of a sim card be so difficult on a blackberry when it is problem free for ANY other phone I have ever used? I am now dreading when I have to travel abroad for business and require a foreign sim card.
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Mar 5, 2012
When I select the camera function on my phone I get the message 'Another application is using the camera. Could not start the camera. Close other applications and try opening the camera again'I have tried removing the battery and sim and replacing it, but the problem continues.
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Aug 16, 2011
I try to update my x10 from 2.1 to 2.3 T but in middle of it when it try to download show me this message (unable to start or start phone software update component). I uninstall nod 32 but it don't work. Factory restarting x10 but don't work. My x10 is routing.
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Apr 1, 2010
Just bought a new Bold 9700. I've run every kind of update possible. BlackBerry Maps IS loaded (v5.0.0). The operating system is the latest. I can see BlackBerry Maps in the add-on applications, yet there's no icon to start the application. The vendor is utterly useless when it comes to helping resolve the issue. The GPS seems to work and gives the correct location data, yet I can't find a means to start the BlackBerry Maps application.
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Feb 7, 2012
I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.
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Apr 27, 2012
I tried to update my sony xperia neo V today several times. but again and again I get an error msg "Unable to install or start phone software update components." even tried to reinstall sony pc companion but it doesn't work.I am already install the UPDATE SERVICE (SUS)
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Jun 25, 2012
I can see that there is a new update for my Xperia Neo but when it gets to the second stage (preparing my phone to update), it says it is 'unable to install or start phone software update components'. Anyone have any idea how I can update my phone or why it won't let me update it now???
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