BB Bold 9700 :: No Icon To Start Maps Application
Apr 1, 2010
Just bought a new Bold 9700. I've run every kind of update possible. BlackBerry Maps IS loaded (v5.0.0). The operating system is the latest. I can see BlackBerry Maps in the add-on applications, yet there's no icon to start the application. The vendor is utterly useless when it comes to helping resolve the issue. The GPS seems to work and gives the correct location data, yet I can't find a means to start the BlackBerry Maps application.
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Aug 21, 2012
this question has been raised by several people, but no matter how much I read I can not find a solution. The problem is raised, but nobody sais: "yes you can do this, by doing this and that," OR "no, you can not do it, it is not possible".I bought a BB 9780 bold in the recent days. I is a used device, I bought it in a GSM store, it was wiped, therefore completely empty. I refreshed OS6 to the latest version, set everything I could, but I can not get 2 applications to work:BB Maps and Windows Live Messenger.
Maps is simply missing, no matter how many times I install it, it is installed. I do not have a BIS data plan yet, I use the general data plan from my provider. Unfortuntely I can not get a BIS at the moment, for technical reasons.As I understand t can be a problem of service books. Not having a BIS however, I can not ask my carrier for BB service books.Any solutions, ideas? (here I mention, that I downloaded BB links app, and it shows the maps app, I could even start it, but it is a blank screen, however it proves the app is there, but problem must be with provisions/authorization).
My other problem is Windows live messenger, which runs perfectly, except for not logging in. When I put my login credentials, it sais: "Service not enabled for this handheld." So it is not working, I am sure it is also a question of provisioning.I used to use BB in past, some with an sometimes without BIS, and both applicatioins worked fine on those devices. This leads me to the conclusion, that the issue is a question of settings, not devices or BIS plan availability.
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Jun 13, 2010
Never noticed this one before; a tiny notification icon in the application banner.Anyone know what app this is? Can't seem to find it.
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Mar 16, 2010
I have problem with my blackberry Bold 9700. I have install blackberry maps but does not appear blackberry maps icon at my Smartphone.
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Mar 16, 2010
I Have problem with my blackberry Bold 9700. I have install blackberry maps but does not appear blackberry maps icon at my smartphone.
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Jan 28, 2010
I got bold 9700 and maps installed, but no icon! When i wanted to install maps from it says my bold is unsupported! ok what to do now?
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Jan 1, 2010
I have a new Blackberry Bold 9700, The Blackberry Maps are? were, or maybe partly missing? I called AT&T Support they transferred me over to advanced support, the woman there catogorically stated there is no compatible version of BB Maps with the 9700, doesn't exist. This Morning I decided to investigate my Application Folder or Inventory on the 9700 and sure enough its there, unless I have a broken brain under 3 rd party applications it says " Blackberry Maps 5..0.0" 7 modules installed and it shows the Update Date, the purchase date I connected to Blackberry Desk Top Manager and upgraded all the software.
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Jul 6, 2010
I went out one night and when I woke up I noticed an application icon was missing on my BB. I just now realized that its BB AppWorld that has disappeared and I cannot seem to find it for the life of me. I assume I drunkenly hit some random keys and it vanished but I can't possibly imagine how I have checked all my hidden folders and every thing. My Applications page under Settings lists AppWorld and I have even tried countless battery pulls and deleting AppWorld and reinstalling it.
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Jan 25, 2010
I have a small problem that a lot of users seem to have with BB 8900. A Blackberry Maps application has been installed on my device (version 4.6.1), but the icon to start it up is missing. I have seen some posts regarding that problem but none of the proposed solutions seem to work, including reinstallation of the application (upon trying I get a message that Blackberry Maps is not compatible with the software I have installed). I have recently updated OS to 4.6.1.231 (platform 4.2.0.108) so my soft is definitely up-to date. I am clueless as to what to do now.
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Jan 23, 2010
I have owned a Curve 8310, a Bold 9000, and now a Bold 9700. I have never been able to get Maps to work! I am always showing diagonal lines. I am on O2, I am connected to a BES server, other users on my BES can access Maps but I cannot. I know the GPS works as it locates me but the data downloaded always shows 0.0kb and all I have is them annoying diagonal lines.
Blackberry Maps Modules that show are:
net_rim_bb_gas
net_rim_bb_lbs
net_rim_bb_lbs_api
net_rim_bb_lbs_lib
net_rim_bb_lbs_resource_en
net_rim_bb_lbs_resource_en_GB
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Jan 26, 2012
In Options-->Device-->Smart Accessories, in the "Simple Charger" profile I set the "Start Application" option to an application of my choosing and it works great. When I charge with the USB charger in my car, the app launches. However, as soon as I restart my phone, that option resets back to "TeleNav GPS Navigator."
Any advice on how to get my selection to stick after restarts?
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Feb 10, 2010
For some reason my camera does not start up. I'm presented with this message:
"could not start the camera. Close other applications and try opening camera again"
Did 2 battery pulls with no success. Recently updated berryweather, but I doubt that's the problem.
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Mar 26, 2010
Tried to play with the Gmail/Contact Lists (see other post), and the bottom line now - something is not right, every other icon in the Home folder is named Browser...I can't stand it. I want to start from scratch.
I know how to do a Security Wipe, but that's not what I need. I want to do a computer-style format and get to a like-new status as if I just took the device out of the box. Obviously I can download the newest OS and install, but how do I get all the AT&T specific software/icons?
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Jul 17, 2011
Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
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May 5, 2012
When I try to use my camera it comes up with the message Could not start the camera. Close other applications and try opening the camera again.
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Feb 23, 2011
My blackberry 9700 bold is acting strange, when i'm trying to start it - the blackberry icon and the 0-------100% loading 'list' shows, but its only load to like 10% and then it restarts its self and does the process all over.I've tryed to charge the battery, no luck.i've tryed to "update" through bb desktop software with and without battery, but no luck.I will try to buy a new battery this week
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Mar 19, 2010
"Could not start camera please close other applications & try opening the camera again"
I keep getting this message whenever i launch my camera. Initially when i bought the Bold 9700 i did not have a problem but after a month or two it started & since then i tried everything but couldnt get it working. Now i have upgraded the software to 5.0.0.536 & it still gives same error......plz help out i am at my wits end....
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Jun 11, 2010
After i upgrade to OS 743, I can't use the camera anymore? Anybody has the same problem here?
It shows the error message: "Could not start the camera. Close other applications and try opening the camera again."
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Aug 25, 2010
I tried searching similar topics but could not find relevant ones. everyone seems to have no issue with swapping out sim cards on their bolds. If there is a thread already open, i do apologize. I'm really frustrated and really need my blackberry to be up and running.
I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some issues with my old sim card so I went to my service provider to change it to a new one (same number, same line, same contract, just a new sim card).
As is expected I was told that when my old sim is deactivated, simply insert my new one and I can use my phone as per normal.
However, when I did this, the phone was stuck at the loading screen (the entire bar is white) for eternity (maybe 5 minutes or so) before proceeding to the homescreen. There is no "verifying security" load bar, the phone is entirely frozen, no buttons work, the touch pad does not work, it shows 3G on the top right without the blackberry sign, there is no service provider name, and once in a while the small clock loading logo appears.
I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did it 3 times, same problem. I inserted the sim card into other non-blackberry phones i have and it works on all other phones. When I put back my old deactivated sim card into the 9700, the phone starts up fine within 2 - 3 minutes, "verifying security" bar as per normal, everything moves, just no service connection. When i turn on the phone without a sim card it starts up fine as well with a message at the top saying insert sim card.
I even went down to the blackberry technical service department of my service provider and they were of no help. all they could say was "we have to wipe your phone and reload the software" which I am trying to avoid and I can do myself anyways.
My phone is unlocked, comes unlocked here in singapore, I even checked using the "MEPD" method, all disabled.
This has been very frustrating, especially when I need my blackberry for work. What is wrong with my phone? How can the simple replacement of a sim card be so difficult on a blackberry when it is problem free for ANY other phone I have ever used? I am now dreading when I have to travel abroad for business and require a foreign sim card.
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Jan 5, 2012
I cannot find the application icon. I found it once and then it dissapeared of the home screen.
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Sep 2, 2011
i have just bought a new device BOLD9830, and my problem is that i have no maps icon at my home screen, although at the option category and on the device icon i found location settings " set up GPS and location services" .
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Apr 3, 2010
i updated to the new os and when i try to start my camera it says unable to start camera try closing other applications and try again i downgraded and then the same thing so i wiped it and then updated it again and the same thing happens dunno think its busted anybody have a idea what it is i even deleted all applications i downloaded and no dice.
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Feb 7, 2012
I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.
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Oct 18, 2012
I use a blackberry 9700. Recently, I tried opening my camera but it always says "Camera could not start. Close other applications and try opening again." I've closed all running applications in my phone but the Camera still won't start....
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Feb 4, 2010
I have a N85 Navi which I bought less than a year ago. I updated this week the maps and the application (latest version)and added one voice for the navigation. After this update when I open the Maps and select Settings and Navigation (to change i.e. voice), Maps closes automatically without any error messages. I can open all the other settings sub-menus. Any ideas why this is happening? Do I have the to re-install the application, maps and voices?
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Apr 17, 2010
I am using Nokia Maps 3.03 on my E71 (language: German) plus Nokia Map Loader 3.0, but I am experiencing several problems: Nokia Maps goes online via Internet for a few seconds (which costs me) although I set it to my Wireless connection. How can I switch that off? Every time I load a new map (and voices) via Map Loader and then start the software on my E71, it tells me that the maps are out-dated and I need to delete them. But then I do not see any maps in the software, and also the load of the voice is gone.
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May 3, 2010
I have finally moved into the 21st Century and have had my 5800MX for about a month now.Type RM-356 Firmware Version 50.0.00.5
I have a problem with my Maps Application. Firstly I only have 9 icons on the Maps display page instead of the 10 that is shown on the Nokia website, I have found I do not have the Michelin guides........any ideas why?
I cannot download the Here and Now 2.0, it states that the Installation failed and have tried many times to reinstall it. Does this have anything to do with the missing Michelin Guide icon not being there?
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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