Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
"Could not start camera please close other applications & try opening the camera again"
I keep getting this message whenever i launch my camera. Initially when i bought the Bold 9700 i did not have a problem but after a month or two it started & since then i tried everything but couldnt get it working. Now i have upgraded the software to 5.0.0.536 & it still gives same error......plz help out i am at my wits end....
i updated to the new os and when i try to start my camera it says unable to start camera try closing other applications and try again i downgraded and then the same thing so i wiped it and then updated it again and the same thing happens dunno think its busted anybody have a idea what it is i even deleted all applications i downloaded and no dice.
I use a blackberry 9700. Recently, I tried opening my camera but it always says "Camera could not start. Close other applications and try opening again." I've closed all running applications in my phone but the Camera still won't start....
Last week I bought a blackberry bold 9700, I upgraded the software from os5 to os6. So I had a problem that after this upgrade that the flash of the camera didn't work and another big problem that's the phone did not recognize a media card always in options its write (a media card is not presently inserted in the device).
I buy the blackberry bold 9900 mobile and after 1 month when i use the camera it showing the error message could not start the camera close other application and try opening the camera again i remove the battery from the mobile and restart so many time and i not able to capture the picture . and also update the software.
when I try to open my camera it says "could not start the camera. Close other applications and try opening the camera again ". But there are no applications open
Tried to play with the Gmail/Contact Lists (see other post), and the bottom line now - something is not right, every other icon in the Home folder is named Browser...I can't stand it. I want to start from scratch. I know how to do a Security Wipe, but that's not what I need. I want to do a computer-style format and get to a like-new status as if I just took the device out of the box. Obviously I can download the newest OS and install, but how do I get all the AT&T specific software/icons?
My blackberry 9700 bold is acting strange, when i'm trying to start it - the blackberry icon and the 0-------100% loading 'list' shows, but its only load to like 10% and then it restarts its self and does the process all over.I've tryed to charge the battery, no luck.i've tryed to "update" through bb desktop software with and without battery, but no luck.I will try to buy a new battery this week
So Verizon replaced my 3 week old 9650 because 9 out of 10 times that I went to launch the camera, the device would go into a soft reboot! Guess what - my 3-day old replacement 9650 is doing the same thing! And yes, I'm just using the new 2GB SD card that it came with.
I tried searching similar topics but could not find relevant ones. everyone seems to have no issue with swapping out sim cards on their bolds. If there is a thread already open, i do apologize. I'm really frustrated and really need my blackberry to be up and running.
I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some issues with my old sim card so I went to my service provider to change it to a new one (same number, same line, same contract, just a new sim card).
As is expected I was told that when my old sim is deactivated, simply insert my new one and I can use my phone as per normal.
However, when I did this, the phone was stuck at the loading screen (the entire bar is white) for eternity (maybe 5 minutes or so) before proceeding to the homescreen. There is no "verifying security" load bar, the phone is entirely frozen, no buttons work, the touch pad does not work, it shows 3G on the top right without the blackberry sign, there is no service provider name, and once in a while the small clock loading logo appears.
I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did it 3 times, same problem. I inserted the sim card into other non-blackberry phones i have and it works on all other phones. When I put back my old deactivated sim card into the 9700, the phone starts up fine within 2 - 3 minutes, "verifying security" bar as per normal, everything moves, just no service connection. When i turn on the phone without a sim card it starts up fine as well with a message at the top saying insert sim card.
I even went down to the blackberry technical service department of my service provider and they were of no help. all they could say was "we have to wipe your phone and reload the software" which I am trying to avoid and I can do myself anyways.
My phone is unlocked, comes unlocked here in singapore, I even checked using the "MEPD" method, all disabled.
This has been very frustrating, especially when I need my blackberry for work. What is wrong with my phone? How can the simple replacement of a sim card be so difficult on a blackberry when it is problem free for ANY other phone I have ever used? I am now dreading when I have to travel abroad for business and require a foreign sim card.
When I select the camera function on my phone I get the message 'Another application is using the camera. Could not start the camera. Close other applications and try opening the camera again'I have tried removing the battery and sim and replacing it, but the problem continues.
Just bought a new Bold 9700. I've run every kind of update possible. BlackBerry Maps IS loaded (v5.0.0). The operating system is the latest. I can see BlackBerry Maps in the add-on applications, yet there's no icon to start the application. The vendor is utterly useless when it comes to helping resolve the issue. The GPS seems to work and gives the correct location data, yet I can't find a means to start the BlackBerry Maps application.
I use my 9700 as my IP modem on T-Mobile and have been for a few months. Lately my download speeds seem to have been slowing. Is there anything that I can do, either to my laptop or my BB to speed things up? Eve Radio has begun to stop/start.
When trying to Upgrade to Os 6 on my Bold 9700. @ the last part it gives me a messages "No actions are required." and does not upgrade my phone. My original carrier was At&t now I'm living in Colombia so I unlocked my phone and I currently have it with Movistar.. HELP!!! Please.. I tried re doing this upgrade 4 times already and same result.
I just got a BB Bold 9700 with OS5 and I was wondering if I upgraded to OS6. Can I do it on this phone?Does it run well?I just want to be sure to do it and that everything will work as well as it is doing now on OS5!
every couple of days, my year-and-a-half old phone fails to connect to the internet. Twitter, Facebook, and the Browser do not work, saying that I am unconnected to wifi, when I do have a connection. To solve this problem, I have been turning off the phone, and then pulling out the battery. This seems to work, it just seems tedious to keep doing so.Then I thought maybe I should upgrade the operating system. I can't seem to find this on the BB desktop manager.
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
I've had my phone since November and I'm not really sure which software I have on it, but I know its started "hanging" a lot. I will clear the log, pull the battery and all of that but it still hangs and it's started just dropping calls.Will upgrading the software take care of that? Also, how can I tell which software I already have and where do I find the update?
I just got mine, and its great. I cant get over 100+mb free space..and OS 5.0.0.330 tmo official is fine but I cant help myself and want to upgrade(lol). Whats the best build out for tmo? I wanted to put .405 att official on but I read a bunch of posts saying to stay away from that unless you are AT&T...I am not really sure why, I never heard of carrier specific builds...RIM makes the build and carriers call them official if they pass their tests.I do not want bugs...Im over that...gone through trying every single new build on my 9000, lololol.I want one with the best battery life possible and everything working.
So im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
I've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
I upgraded the device software for my BB 9700 At&t from 5.0 to 6.0. Shortly, thereafter I started seeing an App Error 200 reset on the device. I tried to reset but it doesn't boot up. What do I do?
The trackpad on my Bold 9700 stopped working last night. It scrolled but would not register being pressed. Followign advice elsewhere on this site, I downloaded the desktop manager and backed up the device, then installed a new operating system (version 6).
Now nothing on the BB is working. It is stuck on the terms and conditions screen that starts "This handheld device includes software that it proprietary and confidential to Research In Motion Limited. . ." I can see there is a blue arrow at the bottom, implying I need to scroll down and accept the terms and conditions, but as none of the keyboard is responding, I can't do this.
Why can't I upgrade my software to OS6?I received an email yesterday from Blackberry saying the update was available and when I tried I was told no updates were available.