BB Bold 9700 :: Bold 9700 Camera Not Working
Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Oct 14, 2011
I have a blackberry bold 9700 the camera all of a sudden wen i go into it i am jus seeing a black screen the camera isn't showing at all i went an check it out by a tecnician he says nothing wrong with it dat most bb's the camera just stop works.
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May 29, 2010
Out of nowhere, my camera won't zoom. Neither the trackpad nor vol up/down keys will do it. The pad and keys work otherwise, though.
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Oct 9, 2011
Last week I bought a blackberry bold 9700, I upgraded the software from os5 to os6. So I had a problem that after this upgrade that the flash of the camera didn't work and another big problem that's the phone did not recognize a media card always in options its write (a media card is not presently inserted in the device).
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Feb 7, 2010
I can't Zoom when using trackpad and also Volume up/down, Buttom 3 and 9 also cannot.I am able to ZOOM when I first bought it but then after that I can zoom 1x 2x anymore after 1 month of using.Can someone advise how can I set back the ZOOm function.I tried all OPTIONs field and still cannot.
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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Feb 10, 2010
For some reason my camera does not start up. I'm presented with this message:
"could not start the camera. Close other applications and try opening camera again"
Did 2 battery pulls with no success. Recently updated berryweather, but I doubt that's the problem.
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Jun 7, 2010
I can't find the option to silence the click sound when I take a picture.I have the camera on silent too.
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Jul 17, 2011
Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
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May 5, 2012
When I try to use my camera it comes up with the message Could not start the camera. Close other applications and try opening the camera again.
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Jan 24, 2012
A couple weeks ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. I'm geting black screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.
So Far I have:
-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)
-removed the battery to reboot multiple times
-Reseated my SD card - I can view SD card through phone for picture/music so it does work
-Re-installed OS6 through Desktop software (Update my device -> View other versions -> Install)
-Rolling back to 5.0.0.xxx
-Chang the camera in tech store.
Carrier: Pelephone (Israel)
Bold 9700 OS V5.0.0.680
Free Space 69.6 MB / internal 1.6 GB Media Card.
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Mar 14, 2012
Ive got a Bold 9700 and my keypad is very sensitive as if you type 'K', it'll type it out more times on its own, showing 'Kkkk' and also when i take a picture with flash on it sometimes turns phone off and sometimes flash will just stop working after
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Nov 27, 2011
On my Bold 9700 the camera has worked perfectly since I bought it.Now however it will not load - just hangs with the icon going round and round.Have tried re-boot, complete software update to v. 6 - nothing changes.To me it sounds like a hardware failure (well out of guarantee period sadly) but I'm posting this just in case!!
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Jul 17, 2012
Is there a way to disable to camera funtion on my Bold 9700?
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Feb 17, 2011
Just made the leap to OS 6 on Vodafone UK. The issue I have is that the AF assist light and flash fires once, and then refuses to again until you do a battery out reboot.
Model info and OS version: Bold 9700 - 6.0.0.448
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Jul 4, 2011
My bb 9700 is really driving me mad! Firstly my camera won't work saying could not start camera close other application and start camera again!Also if I restart my phone, it says uncaught exception application net_rim_bb_phone_app (72)I am very tired, I have tried to switching applications, tried removing back cover and gently pressing the lense nothing worked, reboot as well still same story.I checked my memory on application is 89.6mb free
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Mar 19, 2010
"Could not start camera please close other applications & try opening the camera again"
I keep getting this message whenever i launch my camera. Initially when i bought the Bold 9700 i did not have a problem but after a month or two it started & since then i tried everything but couldnt get it working. Now i have upgraded the software to 5.0.0.536 & it still gives same error......plz help out i am at my wits end....
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Jan 30, 2010
I seem to be having a problem with the Autofocus function. It works fine for close up pictures i.e. I press the button softly once and the camera focuses then the square goes green to say it focused, then I press again and it takes the picture fine. When I do the same for further away pictures I do the same process but the square never goes green....so the autofocus did not work. Is this normal or am I doing something wrong?
The camera settings are on normal for autofocus BTW.
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Feb 17, 2010
Is there a way to toggle the camera shutter sound on and off?
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Mar 20, 2010
I would like to be able to turn the sound off when the camera snaps a picture.. Is this possible?
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Jun 11, 2010
After i upgrade to OS 743, I can't use the camera anymore? Anybody has the same problem here?
It shows the error message: "Could not start the camera. Close other applications and try opening the camera again."
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May 16, 2011
Camera light suddenly came on. Cannot get it to turn off. Tried setting the light to off, no luck. Pulled the battery while off as well as while on and re-boot without success. As soon as the battery is connected the light comes on.
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