BB Bold :: Camera Won't Work In 9700?
Jul 4, 2011
My bb 9700 is really driving me mad! Firstly my camera won't work saying could not start camera close other application and start camera again!Also if I restart my phone, it says uncaught exception application net_rim_bb_phone_app (72)I am very tired, I have tried to switching applications, tried removing back cover and gently pressing the lense nothing worked, reboot as well still same story.I checked my memory on application is 89.6mb free
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Oct 7, 2012
I own a BlackBerry Bold 9700 that I purchased in the US a couple of years ago. When I downloaded sofware version 6 (in Mumbai), the camera stopped working altogether eventually (first videos and later on pictures). I always get a message " Could not start the camera. Close other applications and try opening the camera again."
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Jul 9, 2011
My blackberry bold 9700 camera used to work fine on os 6 system when I first bought it, after a while the flash camera stopped working! even when the flash settings is "ON" althou I don't use the camera much, anyhow there was a new upgarde for os 6 so I decided to upgarded and I did.It became a lot worse, now the camera doesn't take pics at all specially in low light and the flash doesnt work also everything works fine except the camera seem to be my only problem
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Apr 29, 2010
i am currently at outside of my country and i was using BBM and other softwares over wifi without any problems and i upgraded my OS to latest (593) and than i can access only internet browsing. BBM - facebook - twitter doesnt connects to the internet.
whats wrong with it? my data services are only wifi because of high charges of gprs while i am outside of my country and it has no problem before upgrading.
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Mar 25, 2010
Just got my new bold 9700 today and im loving it. only one problem, i cant get my email to work... iv set it up for my xxxx@hotmail.com email address and it works perfect, but i cant get it to work for my myname@mycompanydomain.co.uk email address which is ideally what i need it for (work on the move) I own the domain name, its not a generic one. How do I set this up?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Jul 1, 2011
I have a Blackberry Bold 9700, and everytime i connect it with my laptop, it wud only 'charge' the battery. The laptop will not detect it at all. Not even device manager. I checked its 'settings>memory>mass storage support' and all of those but it won't work. Not even the Blackberry Desktop Software would detect it. You plug in and all it would do is charge. It has a memory card in it too.
I have tried restarting the phone, wiping the handheld, restarting system, changing the entire laptop. But still it work at all. I have also used a different USB cable (just in case) but nothing yet.
I was able to connect it with bluetooth but whats with the USB? My brother's iPhone works fine with the laptop and performs all functions properly. Just the blackberry Bold 9700 is screwing up somewhere.
I am using a DELL inspiron model and the OS is Windows 7 ultimate 32- bit.
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Sep 16, 2012
Have had the Bold for a couple yrs. Was missing App World icon for a while, then upgraded to the latest OS. Had the icon back for about a week, then it disappeared again. Battery pull doesn't help.The camera stopped working before the OS upgrade, and still doesn't work even after that. When I try to open it, I see the controls at the bottom of the screen for a while, it sits for a few minutes, then I get an error message "Could not start the camera. Close other applications and try opening the camera again." This happens even when I've closed everything else. Battery pull doesn't help this either.Tried the Device Self Test & the camera failed.
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Oct 7, 2011
I have a blackberry bold 9700 and my camera flash works once than it doesn't work anymore unless I reboot the phone than it works once and then it not working.
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May 11, 2011
Video camera doesn't work on Blackberry Bold. Every time I try to use it, it says to insert media card. But I did?!? Why is it still not working?
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Oct 28, 2011
I couldn't record video, I check light, space, etc..
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Mar 31, 2012
Every day its rebooting, Cant log into the apps center.
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Feb 10, 2010
For some reason my camera does not start up. I'm presented with this message:
"could not start the camera. Close other applications and try opening camera again"
Did 2 battery pulls with no success. Recently updated berryweather, but I doubt that's the problem.
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Jun 7, 2010
I can't find the option to silence the click sound when I take a picture.I have the camera on silent too.
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Jul 17, 2011
Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
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May 5, 2012
When I try to use my camera it comes up with the message Could not start the camera. Close other applications and try opening the camera again.
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Jan 24, 2012
A couple weeks ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. I'm geting black screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.
So Far I have:
-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)
-removed the battery to reboot multiple times
-Reseated my SD card - I can view SD card through phone for picture/music so it does work
-Re-installed OS6 through Desktop software (Update my device -> View other versions -> Install)
-Rolling back to 5.0.0.xxx
-Chang the camera in tech store.
Carrier: Pelephone (Israel)
Bold 9700 OS V5.0.0.680
Free Space 69.6 MB / internal 1.6 GB Media Card.
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Mar 14, 2012
Ive got a Bold 9700 and my keypad is very sensitive as if you type 'K', it'll type it out more times on its own, showing 'Kkkk' and also when i take a picture with flash on it sometimes turns phone off and sometimes flash will just stop working after
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Nov 27, 2011
On my Bold 9700 the camera has worked perfectly since I bought it.Now however it will not load - just hangs with the icon going round and round.Have tried re-boot, complete software update to v. 6 - nothing changes.To me it sounds like a hardware failure (well out of guarantee period sadly) but I'm posting this just in case!!
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Jul 17, 2012
Is there a way to disable to camera funtion on my Bold 9700?
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Feb 17, 2011
Just made the leap to OS 6 on Vodafone UK. The issue I have is that the AF assist light and flash fires once, and then refuses to again until you do a battery out reboot.
Model info and OS version: Bold 9700 - 6.0.0.448
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Oct 14, 2011
I have a blackberry bold 9700 the camera all of a sudden wen i go into it i am jus seeing a black screen the camera isn't showing at all i went an check it out by a tecnician he says nothing wrong with it dat most bb's the camera just stop works.
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Mar 23, 2010
for some reason the alarm does not work (properly) it did not sound yesterday at all, I tried it in the evening, same thing. It shows the option to snooze & dismiss, but it does not sound... this morning, I had it set for 7.30, the alarm went off at 7.35 - any ideas what's wrong?
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Aug 21, 2010
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
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Mar 22, 2010
Title explains it all. I want to know if there is a way to get my BB 9700 branded AT&T to work on T-Mobile 3g network.
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Sep 1, 2010
Im newbie on the bb world i have downloaded a game called (farcry 2) but its files is .COD and .jad so how to make it work on bb9700 plz reply me as i need a tutorial on how to do that
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Jan 15, 2010
Got my 9700 today. Can't work this one out... I am on BIS. When I reply to an email, is there any way of setting so that the icon next to message in the inbox shows that I have replied to a message? i.e. a little arrow to show the message has been replied to. I am finding it difficult to see what I have replied to an what I have not...Also, is there no "sent" box as such?
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Sep 9, 2010
Since Monday, I have been experiencing problems with my data coverage at work. Some of my BBM's to friends are delayed, I can't get a net connection to use any apps (Facebook, Twitter, Shazam, App World) etc. My 'phone' signal as it were is fine. I receive texts and calls on time no problem.
Does anyone know what could be causing this, and how to fix it? It was fine up until Monday and I havent changed any settings or changed OS's. My data connection is fine everywhere else.I have also noticed, possibly becuase my phone is trying to receive a data signal that my battery is being drained by about 10% an hour.
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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