BB Bold :: 9700 Won't Work With The Laptop At All
Jul 1, 2011
I have a Blackberry Bold 9700, and everytime i connect it with my laptop, it wud only 'charge' the battery. The laptop will not detect it at all. Not even device manager. I checked its 'settings>memory>mass storage support' and all of those but it won't work. Not even the Blackberry Desktop Software would detect it. You plug in and all it would do is charge. It has a memory card in it too.
I have tried restarting the phone, wiping the handheld, restarting system, changing the entire laptop. But still it work at all. I have also used a different USB cable (just in case) but nothing yet.
I was able to connect it with bluetooth but whats with the USB? My brother's iPhone works fine with the laptop and performs all functions properly. Just the blackberry Bold 9700 is screwing up somewhere.
I am using a DELL inspiron model and the OS is Windows 7 ultimate 32- bit.
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Aug 3, 2010
A bit of a newbie here..Is it possible to use a Bluetooth connection to my laptop in order to utilize the hardwired access internet to my laptop. I am NOT looking to use BB as a modem for my laptop.
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Apr 8, 2010
I had a curve, was able to use it with my laptop. Is there a way to use the bold so I can get internet on my laptop.?
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Jul 2, 2010
i want to connect my laptop to internet using my bb as a modem, i owe a 9700bolt and i downloaded blackberry deteskop menager and there should be a icon for it and its not there what should i do?
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Aug 22, 2010
Hey, i recently got a new laptop and paired my bold 9700 to it. I'm sending it back and getting a replacement for it, so i haven't uploaded my itunes yet, but i was playing the music over bluetooth from my phone. I get this little popup control menu (See Image), but it doesn't actually allow me to control the music. Is there any fix for this, am i doing something wrong? If Necessary, i've got a bold 9700 (fromt AT&T) running OS 5.0.0.602, and my laptop is an alienware m17x r1, with win 7 home premium.
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May 31, 2010
Can anyone tell me whether I can download podcasts from my windows hard disk to the BB bold 9700 without passing through BB desktop or media manager? and if so, how? 'moving' or 'copying' the podcast files directly to the BB external drive shown on 'my computer' doesn't seem to work.
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Jun 15, 2010
I'm a recent returnee to the Blackberry world, and I use a Gmail address as my primary address. I've noticed something, and this issue has been discussed in other posts, but not rectified to my satisfaction. If I delete an email on my BB, it does not delete on my Gmail account on a desktop or laptop. This can be incredibly frustrating. I tried using the Gmail mobile BB app, but it doesn't display HTML email, and my BB is used mostly for personal not for business. Maintaining an orderly email account is proving extremely difficult. I've had the DELETE ON: MAILBOX AND HANDHELD set both ways, and i've had the sync option on the MANAGE EMAIL ACCOUNTS submenu checked and unchecked, and it doesn't work any way i can set it.
It's a BB Bold 9700 on T-Mobile in the US.
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Aug 24, 2010
Laptop: Acer Aspire 5002WLMi, Windows XP SP2
Smartphone: Blackberry Bold 9700
Network Device: Bluetooth, Wifi (ad-hoc not available for bold 9700?)
I am using my laptop for traveling and I use USB CDMA modem connection to connect to the internet. Recently my wife bought a Blackberry bold 9700 hoping that she could access internet without carrying her laptop while traveling with me, sharing the same connection from my laptop. I have been trying to use WiFi to connect my bold 9700 with my laptop using ad-hoc but it seems that bold 9700 does not support ad-hoc. Therefore I am trying another way to connect to the internet from my BB using my Bluetooth. I have linked my blackberry device through bluetooth and my laptop is currently connected to the internet.
I have been trying to use my wife's BB to connect to the internet using my laptop's bluetooth connection. But I could not get it to work. Before posting here, I have been searching everywhere on the web for a guide but I could not seems to find one. Could anyone guide me on how to share my laptop internet connection so that my BB could access the web using the same connection as my laptop? If bluetooth and WiFi doesn't work is there any other way? Using USB perhaps? In short: Laptop internet Connection > Share using ? and how? > BB's can browse the web without additional data plan.
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Apr 29, 2010
i am currently at outside of my country and i was using BBM and other softwares over wifi without any problems and i upgraded my OS to latest (593) and than i can access only internet browsing. BBM - facebook - twitter doesnt connects to the internet.
whats wrong with it? my data services are only wifi because of high charges of gprs while i am outside of my country and it has no problem before upgrading.
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Mar 25, 2010
Just got my new bold 9700 today and im loving it. only one problem, i cant get my email to work... iv set it up for my xxxx@hotmail.com email address and it works perfect, but i cant get it to work for my myname@mycompanydomain.co.uk email address which is ideally what i need it for (work on the move) I own the domain name, its not a generic one. How do I set this up?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Jul 4, 2011
My bb 9700 is really driving me mad! Firstly my camera won't work saying could not start camera close other application and start camera again!Also if I restart my phone, it says uncaught exception application net_rim_bb_phone_app (72)I am very tired, I have tried to switching applications, tried removing back cover and gently pressing the lense nothing worked, reboot as well still same story.I checked my memory on application is 89.6mb free
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Mar 23, 2010
for some reason the alarm does not work (properly) it did not sound yesterday at all, I tried it in the evening, same thing. It shows the option to snooze & dismiss, but it does not sound... this morning, I had it set for 7.30, the alarm went off at 7.35 - any ideas what's wrong?
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Aug 21, 2010
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
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Mar 22, 2010
Title explains it all. I want to know if there is a way to get my BB 9700 branded AT&T to work on T-Mobile 3g network.
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Sep 1, 2010
Im newbie on the bb world i have downloaded a game called (farcry 2) but its files is .COD and .jad so how to make it work on bb9700 plz reply me as i need a tutorial on how to do that
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Jan 15, 2010
Got my 9700 today. Can't work this one out... I am on BIS. When I reply to an email, is there any way of setting so that the icon next to message in the inbox shows that I have replied to a message? i.e. a little arrow to show the message has been replied to. I am finding it difficult to see what I have replied to an what I have not...Also, is there no "sent" box as such?
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Sep 9, 2010
Since Monday, I have been experiencing problems with my data coverage at work. Some of my BBM's to friends are delayed, I can't get a net connection to use any apps (Facebook, Twitter, Shazam, App World) etc. My 'phone' signal as it were is fine. I receive texts and calls on time no problem.
Does anyone know what could be causing this, and how to fix it? It was fine up until Monday and I havent changed any settings or changed OS's. My data connection is fine everywhere else.I have also noticed, possibly becuase my phone is trying to receive a data signal that my battery is being drained by about 10% an hour.
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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Jul 9, 2010
I've downloaded a few apps from the store onto my Bold 9700 (Twitter, Facebook, Opera mini etc) and have no problems as long as I'm in WiFi range. Once outside this I can't use them without getting a message about them being a WiFi service and to check connection.
My browser preference is set to "Hotspot browser" but even when I change this to 3G I still get the same message. None of the applications seem to have browser setting preferences so I'm not sure how I can get round the problem.Does anyone know of a settings page somewhere that will fix this?
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Aug 2, 2010
I have been a crackberry user since 1999.I have also been on my corporate Blackberry server for as long as I can remember so I am used to everything being wireless and integrated.Well, the company I am going to does not have the BB server. They do have Outlook Web so I know I can setup my 9700 to "connect" via the OWA service using BIS. My question is for those who do this in a "corporate" environment...
*How well does the Calendar syncing work? Can I really Accept the invite in my BB and then find it properly sync to my calendar when I plug in?
*I am assuming that I won't have the "read message reconciliation" available so is it true I won't have a copy of my Sent Mail from my BB in Outlook when I go back to my desk?
*Back to the calendar, if I accept the invite from my BB, I assume the invite is still in my Outlook Inbox in an "un-accepted" state. Any issues here with accepting it a second time?
*I assume Contacts will sync (not as big a deal)
The company told me "most of the users have an iPhone" and I know iPhone works (no wonder everone I interviewed with had one...). I am just not sure I want to go there. So I am looking for insight from the community before I give up my 10-year passion for the BB and go to an iPhone ((shudder)).
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Dec 5, 2012
I updated the software of my BB Bold 9700 from ver 5.0 to ver 6.0 Bundle 2475. Now when i restart my device, it works well for around a minute but then it gets hanged and I cant use it any further. I tried connecting it with BB Desktop Software but the problem still persists. One of the reason for this could be inadequate phone memory. So is there any way I can get back to ver 5.0 now?
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Mar 25, 2012
I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
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Oct 7, 2012
I own a BlackBerry Bold 9700 that I purchased in the US a couple of years ago. When I downloaded sofware version 6 (in Mumbai), the camera stopped working altogether eventually (first videos and later on pictures). I always get a message " Could not start the camera. Close other applications and try opening the camera again."
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Dec 5, 2011
I just downloaded the suggested update version 6.0 to my Bold 9700. I didn't touch it while it was loading. It took about 20 min or so, via my lap top.Then is showed downloaded update complete.Well, now my BB screen looks like a bunch of little colored crystals and doesn't work at all.
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May 6, 2010
This is wierd. This is the second time I noticed my email notification red light is not working. I usually only find out because I may go and check the blackberry device itself and notice email icon shows email messages, yet the flash notification icon does not flash. Why is this? Is it a known bug>?
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Aug 13, 2010
I have a problem with a new blackberry bold 9700 i have just bought. I live in bolivia and i purchased this phone, asked in the store if it is compatible with my network etc and we tested with my sim. It worked fine for calls and got a 3g signal.When i returned home I tried configuring the internet access andn could not get this to work. So today i took it to my provider and asked a tech to configure and he said that i must first buy a "plan blackberry" for it to work - ok i said ad went to change my plan to plan blackberry - but after i had this the tried to set it up and then tell me that the phone is locked to only use at & t blackberry service.
So my questions are ..
1. - is this true?
2. can i unlock this somehow?
seems unfair that i have paid full price for a phone that is tied to a network that doesn't exist in my country - it was imported legally - if i cannot change it.
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Jan 17, 2010
I have a unlock blackberry 9700 from Tmobile. I am trying to get it to work with my Canadian Bell sim card. However it does not pick up any kind of signal. It shows a red sos signal on the top right hand corner. My phone does pick up wifi signal but no mobile network signals, not even Edge. Please help I am in dire need of a working blackberry while I am in Canada.
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Jan 12, 2010
Just got the new 9700 and everything works except the app world. Personal email works, blackberry messenger works, just not the app world. I downloaded it and i get an error message which is as follows (upgrade your service to a plan that includes browsing and discover a world of possibilties at BlackBerry App World. Contact your service provider for more details). I have the blackberry personal plan, I can browse the internet, but the app world still wont work. I know its not a location issue because my coworker has the Bold 9000 and the same plan as me and his works fine. I have also tried unistalling and reinstalling the app, hard shock etc etc. So what the heck is the issue.
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Jan 1, 2010
I have a New Bold 9700, Software version 5.0.0.405, Carrier AT&T. The "Return Key" Between the Red Telephone end key and the Track Pad, doesn't always work on the first push, sometimes it requires multiple pushes to get it to work.
Example, In the Home screen area, if you hit the home key it lists all your icons, if you hit the Return Key, it works most of the time, but many times it will require either another push or a push and hold to work. I went into the About, Applications, 3rd party apps listing I pushed the return key,, and it required multiple pushes to work-, ( It should return you to your starting point)
I have already done a Battery Pull while the device was on, I thought it got better but, no such luck, same thing again.
I also thought that maybe the button or pad is "Stiff" and just needs a break-in period? I don't know.
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