BB Bold 9700 :: Return Key Doesn't Work On First Push
Jan 1, 2010
I have a New Bold 9700, Software version 5.0.0.405, Carrier AT&T. The "Return Key" Between the Red Telephone end key and the Track Pad, doesn't always work on the first push, sometimes it requires multiple pushes to get it to work.
Example, In the Home screen area, if you hit the home key it lists all your icons, if you hit the Return Key, it works most of the time, but many times it will require either another push or a push and hold to work. I went into the About, Applications, 3rd party apps listing I pushed the return key,, and it required multiple pushes to work-, ( It should return you to your starting point)
I have already done a Battery Pull while the device was on, I thought it got better but, no such luck, same thing again.
I also thought that maybe the button or pad is "Stiff" and just needs a break-in period? I don't know.
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Mar 23, 2010
for some reason the alarm does not work (properly) it did not sound yesterday at all, I tried it in the evening, same thing. It shows the option to snooze & dismiss, but it does not sound... this morning, I had it set for 7.30, the alarm went off at 7.35 - any ideas what's wrong?
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Oct 7, 2012
I own a BlackBerry Bold 9700 that I purchased in the US a couple of years ago. When I downloaded sofware version 6 (in Mumbai), the camera stopped working altogether eventually (first videos and later on pictures). I always get a message " Could not start the camera. Close other applications and try opening the camera again."
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Dec 5, 2011
I just downloaded the suggested update version 6.0 to my Bold 9700. I didn't touch it while it was loading. It took about 20 min or so, via my lap top.Then is showed downloaded update complete.Well, now my BB screen looks like a bunch of little colored crystals and doesn't work at all.
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Sep 29, 2011
My blackberry Bold 9700 keyboard light doesn't work again,if i reboot it will be on,but once it has booted,it goes off again automatically,nd i can't use my phone at night or in a dark place.
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May 11, 2012
i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Jul 9, 2010
I received my upgrade on Monday - a shiney new Blackberry Bold 9700. After setting it all up and getting the phone how i liked it, I started to notice problems........
My Blackberry messenger either didn't work or sent & received messages hours after they were actually sent.The internet was painfully slow if it loaded at all.
If I tried to make calls it would rarely work either taking forever to connect or when it did try to connect, I would hear a triple beep repeatedly as though there was a problem.When people tried to call me, they would go straight to my voicemail even though I was not on a call and had full signal.
My network provider immediately agreed to replace the handset and get me a new one out the next day and today I received the new handset. I've come home, tried to make a few calls on the handset before setting it up and all I am getting is an SOS symbol where the signal symbol should be and I am not able to make calls or do anything else.
I tried to restore the backed up file from my last handset and although it restored my numbers & text messages as well as my background image & alarms, it has not restored my programmes that I had installed and it has not restored my email and facebook settings. Am I doing something wrong or do I have another faulty handset?
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May 26, 2010
I just recently bought a 16gb Micro SD memory card online, but it doesn't work. I put it into my phone and it says to format and I format and everything. After formatting is complete, I connect my phone to my computer so I can sync it with my itunes. The problem occurs as soon as it gets done syncing. After it's done syncing and I disconnect my from computer, the "format memory card" message comes up again. If I say no, none of the music comes to my phone. Then I go to option > memory and then it says memory card is not readable. It has to be formatted because it might be corrupted.If I select yes to format it, all the data that I just synced erases and I'm back to the beginning. This happens every single time I do it.
However, one thing I notice was when I stop the syncing halfway through, the memory card works. But if I let it sync all 600 songs (which is about 5-6 gb out of 16), the memory card fails.can anyone help me? Maybe someone had a problem like this and found a solution. Appreciate all the help I receive. BTW, I'm using the Bold 9700 for tmobile.
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Jun 8, 2011
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
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Apr 24, 2012
I downloaded Viber on my new iPhone 4S. But when it asked me to allow push notifications I accidentally pressed don't allow and now I can't seem to allow these push notifications and obviously viber doesn't work without allowed push notifications?
Info:
iPhone 4S, iOS 5.1
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Feb 19, 2010
So, I've had my Bold 9700 for one week exactly. It's my first BB ever. I love it. Very fast and slick.I'm on T-mobile UK and the email address I can create within my BIS login (ending in @instantemail.t-mobile.co.uk) is generally very fast. A new message will reach my phone in 10 seconds or less.
However, my Virgin mail account appears to be less solid, with emails arriving in 10-30 minutes. Is there anything I can do about this? Can I contact my Virgin (my home ISP) about it and can they do anything? I know I can forward mail from that address to the fast email address, but I find this complicating.
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Jan 12, 2010
So all of a sudden I find myself having to push pretty hard to lock the phone. Not sure if It was dropped and something happened but I remember being able to tap the top of the phone with ease, just like the mute button on the right side, now there is a very noticeable difference.Anybody having this issue? I hate to sound like that guy who is super anal about his phone, I swear I'm not that guy, but this is just bothering me.
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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May 19, 2010
I just got my first blackberry 9700 2 days ago and I have some questions regarding to the push email. Actually, I have 3 email accounts and I only set up 1 email account on my blackberry.
The first problem is that :
1. The push email sometimes does not receive the email straight away, but when it does it receives 5-7 mails at once. I think push email on blackberry receives emails instantly when they arrive, doesn't it?
2. Is that a problem to use only 1 email for multiple accounts on blackberry? I mean my facebook account, MSN messenger, ebay, and other accounts. should I set my facebook account and MSN messenger to have an individual email each? So, in this case 1 email does not do a lot work on my blackberry.
3. As what it is provided on blackberry email setting. It can set different email accounts such as hotmail, yahoo, etc. I set a hotmail on my blackberry, but not @hotmail.com instead of hotmail.co.uk. Is that a problem?
and one last question is :
4. I tried to download some paid themes, but when I sent then link to my blackberry there was a link to download the theme. I just clicked on the link to download, but there was no button to download the theme. Is the country where I am at have not been supported the service? I think every country should be able to download the application. Actually I'm in Australia.
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Jun 22, 2014
I Buy this iPhone 5 in May of this year (2014), today the screen turn off and did not return to work. I put it in DFU mode but it still does work when reboot .The system remains in the image of the apple.
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Sep 25, 2014
With the 1520, when I switch away from the phone screen during a phone call and activate and deactivate the proximity sensor, it returns to the last screen I was on with a banner on the top rather than returning to the phone screen. With the 1020, it always returns to the phone screen.
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May 23, 2011
I have bold 9780,and my GPS doesn't work so is it necessary to have internet or blackberry services to make it work?I know that A-GPS don't need any other connection to communicate with the satellites also I tried all the troubleshooting process and it say that GPS update fails so is it necessary to have internet connection or BB services?
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Nov 8, 2010
The track Pad of my BB bold 9700 doesn't work. I can click but I can't move the cursor. I just can see the first option in the menu but I can't move to another options. I changed the Track Pad and It doesn't worked. I think that maybe the problem is in the main board, I don't know.... Is there another way to move through the menu without using the trak Pad? I have tried taking the battery and sim card out and pressing metal plate.
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Oct 12, 2011
Since yesterday my Blackberry service has not worked and have not received any information about the reason, cause or manner of failure resolve it, so I formally ask me what is the detail problem that occurs with this vital service for me.
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May 4, 2011
After make the download and installation of Blackberry Protect on my Bold 9000 i received the follow messege:Smartphones that uses Enterprise Server doesn't have compatibility with Blackberry Protect.
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Jun 19, 2012
I did update my Bold 9900 to OS 7.1. The blue led is always on even when Bluetooth is off. No more backlight on the keyboard. No more stereo and microphone on the headsetFor now is what I found and I am wondering if I will get more problems or not. how to re-install the OS?
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Sep 16, 2012
Have had the Bold for a couple yrs. Was missing App World icon for a while, then upgraded to the latest OS. Had the icon back for about a week, then it disappeared again. Battery pull doesn't help.The camera stopped working before the OS upgrade, and still doesn't work even after that. When I try to open it, I see the controls at the bottom of the screen for a while, it sits for a few minutes, then I get an error message "Could not start the camera. Close other applications and try opening the camera again." This happens even when I've closed everything else. Battery pull doesn't help this either.Tried the Device Self Test & the camera failed.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Jan 1, 2012
I am using bb Curve 9300 right now but when I insert my card in bb bold 9780 (which I just bought, emails don,t work. It just asks me the passwords for my existing emails but when I enter my passwords, nothing happens. It asks me to log in again. I can't set up new emails on this phone. It doesn't give me option to set up new emails.
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Jan 4, 2012
I have the BB 9700 Bold and I've updated to the new operating system OS 6 because the BlackBerry Software Device in my laptop requested it. I've updated to the OS 6 and now I cannot setup my email accounts. Can't add or delete any account. I go to "Setup->Email Account" and when I press "Internet Mail Account" nothing happens and it goes back to the "Setup" menu! I need to install a new account in my blackberry!
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Jul 19, 2011
My password doesn't work anymore : How can I change it without cancell all my datas? Since my computer assistant helped me to synchronise my BB's datas with my computer (in which he did not succeed), my password is not anymore crypted on my telephone, and it doesn't work anymore !!! So I can not use anymore my contact list or my calendar. How can I change my password or make in sort that it works again like before, BUT NOT cancelling all my datas on it?(which are not on my computer, neither on the SIM card. As you can imagine, it is very important for me...
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Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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May 11, 2011
Video camera doesn't work on Blackberry Bold. Every time I try to use it, it says to insert media card. But I did?!? Why is it still not working?
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