BB Bold :: The Official OS Update Doesn't Work?
Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Jun 8, 2011
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
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Feb 15, 2010
I been trying to update my BB bold 9000 software from 4.6 to the newest 5.0 official and the DM do not allow me to do it . It keeps saying that the unit is up to date. Tried the Web based loader and is the same.
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Sep 15, 2012
The browser that anroid ICS update has dosent save cookies.Am not able to login into any account like social network and stuff as fails to save the password.
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Dec 25, 2010
very near the end of the second stage (preparing) and installation error pops up stating that is is unable to install or start phone software update components. i have made sure i have got the newst PC companion, back up and restore thingy and that a firewall isn't blocking anything?
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May 10, 2012
Today I updated my Iphone 4 to 5.1.1, now it just goes to start screen (showing me the apple logo) then it goes black and it restarts to do the same.
If I take it off the power charge cable nothing happens, even if I press the two buttons together.
The phone has full batter power, it is only after this 5.1.1. update that something has happend.
Info:
iPhone 4, iOS 5.1.1
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Nov 8, 2014
Yesterday, I have upgraded my sony z2 D6503 to andriod 5.0.2 --> 23.1.A.0.690, and then my email client stopped working for IMAP.
I get the same error and I have tried several email clients from the play store, and none of them was able to connect to the email server.
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Mar 12, 2012
i upgraded to ios 5.1 yesterday and now my iphone 4 will not output any video to my tv screen. the problem is that i am using the phone to do some training demos because it was easier than carrying a laptop. is this a bug that will be fixed? the video out worked with netflix, itunes, the video app and Internet up until i updated the ios.
info:
iphone 4, ios 5.1
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May 11, 2012
After applying the iOS 5.1.1 update to my wife's iPhone 3gs, it no longer works. Trying to do a restore fails with an Error 37. The Apple Store says it's a hardware error. Why would it be a hardware error, when it was working perfectly fine before the update?
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May 14, 2012
I updated to iOS 5.1.1 today, and ever since my iMessages will send, say they're delivered and the display the exclamation point and the delivery failure notification. Now the weird thing is that sometimes the person I send to actually does recieve the imessage, and then I'll still see the delivery failure notification and below it "read at ....". I also use messages beta for os X, and this stopped working altogether.
I have restared messages on mac I have restarted my mac. I have restarted my iPhone. I have restarted the messages app on my iPhone. I have turned iMessages on and off. I have restored my iPhone. I'm really out of moves and getting desperate.
Info:
iPhone 4, iOS 5.1.1
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Oct 3, 2010
I have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
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Sep 13, 2014
how to fix bluetooth in iPhone 4s after update to IOS 7.1.2? It was working perfectly before the update and now my mac or speakers don't see the phone and vice versa. I've restarted the phone and other devices with no result.Also I've noticed that some phone calls freeze my iPhone and it's not possible to even accept a phone call..!
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Aug 15, 2011
I tried to update the firmware of my E6 from V21 to V22. But I get the error 12017. I reinstalled OVI suite, and restarted my phone but no luck.
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Feb 11, 2011
Yea i was updating firmware and my phone restarted on the Ovi suit seed that it's normal but it didn't turn back on it just flashes the buttons and thats all few seconds later it turns of.
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Jul 19, 2012
Using either endomondo or navigation (the one who comes with the phone), both working fine before updating, now refuses to get gps. Message: searching for satellites. Not once found them. What's wrong? Yes, GPS is activated in settings.
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Nov 2, 2010
After the new 2.1 update my alarm doesn't work and made me late for work.
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Apr 15, 2015
Motions sensor doesn't work after update....
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Jul 8, 2015
When I was updating to Android 5, after 1 month my device start to lost speakers and microphone and camera,My speaker doesn't work, when I turn camera on, error come to my screen, unfortunately camera is stop,
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Mar 19, 2012
Ever since I installed the iOS 5.1 update on my iPhone 4, the home button does not work at all! I've tried every trouble shooting solution I could find. I've Restarted, I can't hard reset because the home button doesn't work, I've restored from back up, I've restored as new, I've vacuumed out and gently used a tooth brush in the port below the home button in attempt to remove any dust. I've tried opening a factory installed app such as Maps, Safari, Stocks etc and held the top button until the "Slide to power off" showed and then held down the home button until it went to home screen except it didn't go to the home screen at all the "slide to power off" disappeared after a while. I have extremely intermittent response with the Home Button. If i press it continuously it will work after 27 presses one time or 9 presses another but never when I try to do a hard reset and 9.999 times out of 10 it doesn't work.
Info:
iPhone 4, iOS 5.1
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May 8, 2012
My Siri doesn't work after my iPhone update to ios5.1.1
Info:
iPhone 4S
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Jun 10, 2012
my iphone 3gs camera wont open up always stuck on shutter then freezes
Info:
iPhone 3GS, iOS 5.1.1
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Feb 21, 2011
i really love new 4.0 update.. It's clen. But there is a problem ..Does anyone know how to put the led notification in work when we receive a message ? I think that's something important because we have allways to unlock the phone to see if we get something.
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Sep 8, 2011
Droid X on Verizon version 4.5.602.MB810 Hate to sound like a broken record...Phone says connected to access point, but unable to connect to internet. I've seen many old posts about this, but nothing works. All other hardware that connects to same access point works fine.
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.
I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Dec 30, 2012
When checking for system update, all I get is perpetual checking for update... it doesn't give you the up to date message anymore. Have tried #35468# for log in, but no help. Thought service updates were still being supported?
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Dec 30, 2010
Latest official update 2.1 (UXP update)It's for X10a but works just fine with X10i go here and download the X10a-2_1_A-_0_435_EW.ftf file [URL] download FlashTool 0.2.4 [URL] Install it inside there will be 5 folders?
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Feb 20, 2010
I downloaded the new updated version 023.002 on my Nokia E72, however the e-mail setup for gmail & yahoo or Ovi does not work, every time I try to enter the e-mail setting while conected to Wi-Fi, the phone does not save the setting & I should try again & again with no success.
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Feb 2, 2010
I've recently installed an update to my ovi store on my nokia 5800 through the ovi suite and it doesnt work. It won't open up at all! I can't install or uninstall anything it keeps saying that it's "unable to start operation: installer already in use" its a pain, can anyone help me please?
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Sep 1, 2011
I normally sync the agenda between outlook 2003 and C7 with Ovi-suite.After update to symbian Anna it doesn't work.Strange is that Ovi suite gives the number of events that did not sync.So he can recognize them, but can't sync.
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