Eseries / Communicators :: Nokia E71 Keypad Doesn't Work And Update?
Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.
I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Aug 5, 2011
Im using Nokia E6 from past 2-3 weeks. One of the most annoying features i found so far is that phone's keypad light doesn't turn on when you want to type the passcode for unlocking the phone. Even if you manage to unlock & want to type an SMS or a browser URL, still the keypad light is OFF. This makes it really annoying & next to impossible to type proper keys in darkness.When you leave the phone without touching any keys till its screen goes little dimmer, then when you press any navigation keys, then the keypad light actually turns on!
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Aug 15, 2011
I tried to update the firmware of my E6 from V21 to V22. But I get the error 12017. I reinstalled OVI suite, and restarted my phone but no luck.
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Feb 11, 2011
Yea i was updating firmware and my phone restarted on the Ovi suit seed that it's normal but it didn't turn back on it just flashes the buttons and thats all few seconds later it turns of.
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Aug 18, 2011
i installed the latest update 071.004 on e72, now text message doesn't work properly. i have to switch off and on once to recieve the msgs. most of the msgs i send will go n sit in outbox. i have to manually select each one and select send option in outbox to send them. Also found problems with bluetooth. send via bluetooth option doesn't work. it doesn't even search for the the devices available.I am also getting 'memory full-close some applications' error in messaging and also in the browsers.my phone has about 191Mb of free space and mem card(8gb) 5.6gb free.
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Dec 21, 2012
I have nokia е7 with latest OS. I can't force to work a voice call. When pronouncing a voice tag occurs nothing. In what there can be a problem.
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Sep 17, 2012
A strange thing happened. I had been coping with Nokia somehow without shifting to another phone for 5 years now. Today i updated to belle refersh, now my tocuh screen doesnt register my touch in certain areas, i cant pull down the notification bar, cant scroll vertially (horizontal scroll works with jerks), the icon i click on doesnt get selected, but one above or on the side of it gets selected...pretty strange and annoying...what i did....removed memory card, restarted, checked...same thing...clean formatted the phone (without memory card...still doesnt work).
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May 10, 2011
my nokia E71 FM radio just doesn't work.anytime i try to connect to radio the only available option is the visual radio.i changed the auto-start service on the settings of the visual service to off but still the FM radio.
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Jun 2, 2011
I've had my e71 for several months now and I didn't even know that it hada a special navigation button, I only used it to select thing, never as a mouse pad.I found out through a friend that has an e72 that the button does work for scrolling. However mine doesn't, I tried looking for how to activate it in the setup but could find anything.
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Mar 21, 2010
i've been trying to set up an email account on my e72 but i can't seem to get it right
i get to the point where you have to select the email pproviders.i select gmail, enter my account name, then my password, press ok and it sends me back to the email provider selection list.
my only option there is press back or option.but back just takes me back to the begoning without any of the options being save.
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Jun 22, 2011
Just bought the nokia E7. Well had little problems with it but have been solving them bit by bit.The problem that I haven't solved yet is that when locking the phone and creating the password to unlock it, it doesn't seem to work.
I touch the power button to lock and it locks. A screen with number appears so that I can put the password and selecting any number or even pressing cancel unlocks the phone.
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Jul 4, 2011
my nokia e72 seems to have a malfunctioning left selection key.. is there another way to unlock the keypad?
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Jan 25, 2011
I have recently purchased E5 and even after entering lock code I am unable to lock my phone.
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys.When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys.Any suggestions as to how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Dec 17, 2011
By a sudden, the mobile stopped browsing with my home WLAN. For 1 day back it was working perfectly. I could not get any support from nokia website, so can someone helps me to solve this issue.I'm effective browser with WLAN to save money from using telecom mobile.
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Aug 4, 2011
I have a Nokia E7 product code 059F7J6 (language set 014.002.09.01). Phone language and writing language is set to english but I have a problem with the QWERTY keypad. Keypad special characters (the one in yellow) on the keypad do not correspond with the special characters printed on the screen. Example letter D should print "&" as a special character instead it prints "=". It's the with almost all other characters. I am not sure whether this is a language pack problem or not.
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Feb 15, 2010
I have a qwerty keypad on my E72 and I see the '&' sign on the button right next to the ctrl key but when I want to insert the & it doesn't work even combined with the shift and up arrow key. How can we use this? Same goes for the '?' and '!' and '-' buttons.
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May 23, 2010
My Mmc card had a virus that's why i am not inserting it in my phone. that's why i'm only using my phone memory... i went to a special occasion and i took many pictures. after that, my phone hangs and it's keypad doesn't work. when i slide it up, it asks my security code but i can't enter it. Others say I have to format my phone but I don't want to lose my pictures on that occasion.
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Jan 21, 2010
I have over 1,500 contacts in Outlook and has successfully synchronized them with Nokia E72 (last firmware). But quick search in Contacts application simply doesn't work - I can find only few contacts - others just dissapear when I start typing correct letters. I tried to kill the process of this app and restart Contacts. Voila, it works correctly! But then in 5 min. I tried again and got just the same problem. Desktop quick search doesn't work too.I've already tried to reload all the contacts in my phone - no results.
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Dec 27, 2011
On firmware v22.014. The Keyboard light doesn't work on power saver mode (or low brightness settings). I tried to use 'Brightness Control' app.. It doesn't work to my satisfaction. But its better than nothing.
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Dec 17, 2011
Can i change my black case with keypad (cover) of nokia e63 to any other colour?? Where will i get a new case or cover ??how much rupees i must spend??
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Dec 27, 2012
Nokia E6 with Symbian Belle Refresh which I bought just a couple of days ago.It does not detect wifi internet connections at all, although they are available. When I go to settings -> connectivity and then select wifi, it searches connection for a while and then shows that none are found. Meanwhile, my old Nokia E72 remains connected to my home wifi without any problem... I am really surprised and disappointed. Also when I try to set up the connection manually, it doesn't work at all.I can't believe that such a device is being sold, a wifi connection is something extremely necessary nowadays in a smartphone. I was so attached to Nokia but I feel like it is my last Nokia phone because this is just unbelievable
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Nov 20, 2011
after update 081.004 torch light doesn't on but the flash light is working.before update i use to switch on by pressing space key, or it has been removed to other way.i tried all way to on but doesn't..
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Mar 22, 2010
I have a Nokia E55 and two days ago I have made a software update to the latest software (version 033.002 dated 10.02.2010) released by Nokia.Since that time I have found that the phone camera doesn't want to start anymore. Does anybody else has encountered such a problem?Is there any code to check if the camera still works or shall I go to a Nokia service?
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Jul 9, 2011
when i visit Ovi Store on my E72 it says update,but update can not install. Maybe i have to delete present version on my phone but where is it installed?
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Aug 18, 2011
Now after the E7 Anna update an external subtitles in video does NOT work anymore
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Feb 16, 2011
This mobile phone is really suitable only for a garbage tray, it is always freezing and hungiing on, I always need to remove the battery cause the power button doesn't work, and it has really a LOT of bugs, but lets go to the point.
I was recently trying to update the firmware/software of the phone using a the USB cable provided by Nokia (which has a bad electrical contact) and sudenly the connection was lost. I did all the steps recomended by the software updater but now the Nokia E52 simply doesn't even turn on!
It's not possible any hard reset, because the phone doesn't even turn on! I already removed the battery and put it again as nokia tech team is always suggesting people to do..
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Jun 26, 2011
my phone e52 hang up so i awitched off. i have put lock which need to put before starting but when i switched on phone the keypad not working (all keys). now i am not able start phone.
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Mar 22, 2010
I have a problem since yesterday, i tried to update my nokia e52 firmware, but i do a mistake, when de nokia software updater gives me what are the firmware upda available i didn´t notice that is the same version and let him to update.After the update is completed, my camera doesn't start anymore, i already tried to do a soft reset and a hard reset but my problem remains.
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Aug 7, 2010
i can't hear any sounds. when i try to listen to music, or go on Internet or anything, i can't hear any sound. but get this: when someone calls me, i can hear the ringtone.after restoring original settings and deleting all my contacts, most of my programs etc (and all my settings, which i've now restored), i noticed that the headphones icon is on the bottom of my screen. if i connect headphones (well, in-ear earbuds), i can hear sounds from my music player, Internet etc, but when i connect or disconnect them, it doesn't even let me choose an enhancement.
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Jun 8, 2011
- Breathing light is set to On - Notificat.light is set to 1h and checked both Missed call and New message
By the way, where should notification light be appear on phone? (center button?) When there is message or missed call, I cannot see any light come up on any part of phone.
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