Eseries / Communicators :: Firmware Update E6 Doesn't Work?

Aug 15, 2011

I tried to update the firmware of my E6 from V21 to V22. But I get the error 12017. I reinstalled OVI suite, and restarted my phone but no luck.

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Eseries / Communicators :: 66 Doesn't Work After Failed Update

Feb 11, 2011

Yea i was updating firmware and my phone restarted on the Ovi suit seed that it's normal but it didn't turn back on it just flashes the buttons and thats all few seconds later it turns of.

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Eseries / Communicators :: Nokia E71 Keypad Doesn't Work And Update?

Apr 29, 2010

I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.

I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.

The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?

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Eseries / Communicators :: Installed The Latest Update 071.004 On E72 Now Text Message Doesn't Work Properly

Aug 18, 2011

i installed the latest update 071.004 on e72, now text message doesn't work properly. i have to switch off and on once to recieve the msgs. most of the msgs i send will go n sit in outbox. i have to manually select each one and select send option in outbox to send them. Also found problems with bluetooth. send via bluetooth option doesn't work. it doesn't even search for the the devices available.I am also getting 'memory full-close some applications' error in messaging and also in the browsers.my phone has about 191Mb of free space and mem card(8gb) 5.6gb free.

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Eseries / Communicators :: E75 Firmware Update Is Not Possible

Aug 9, 2010

i want to update my nokia e75 via usb cable. actual firmware is 110.48.125 new firmware is 202.12.01

i tried it with *#0000#
look for updates
...
connection failed...

i have tried it even over ovi suite and nokia pc suite. firmware is downloaded to my pc. but during installation, i get following report; installation failed, check usb cable ....

if i transfer videos or pictures over ovi suite or nokia pc suite, i don"t have any problems. it"s working perfekt without breaking

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Eseries / Communicators :: E7 Firmware Won't Update

May 16, 2011

I'm still using PR 1.0 SW 013.016, because it tells me that my device is up to date.

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Eseries / Communicators :: How To Update E72 From Firmware 051.018 To 052.005

Mar 4, 2011

I've been using my e72 for more than a year and had regular update of firmware from time to time. But recently i found it from the website that there are new firmware release on october and i try to update but it always stated that my software are the latest and there were no new updates for my phone. I had double checked that the software I'm using in 051.018 and I had checked the website saying the latest current firmware for e72 is 052.005 which came out on October, 2 months after the release of 051.018.

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Eseries / Communicators :: E72 Firmware 071.004 - Disconnected During Update

Jul 8, 2011

Did anybody try to update the new firmware 071.004 for E72? I tried to do that, but in the middle of the update process, it said that the internet was disconnected or check the firewall. And because of that, now my E72 won't boot up at all. Practically it is unusable now.

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Eseries / Communicators :: E72 Firmware Update Not Downloading?

Oct 19, 2011

When I try to update the E72 firmware to latest version 071.004 through SW update in Control Panel it takes too long showing "Processing" and does not show download progress bar. Other updates such as Maps & Email have downloaded & installed fine.

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Eseries / Communicators :: The Latest Firmware Update For The E6?

Aug 24, 2011

I have an E6 with 021.014 firmware but I keep seeing discussions relating to v 022 for an E6.What is the latest firmware update for the E6?

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Eseries / Communicators :: E66 Unrepairable Dead After Firmware Update?

Feb 18, 2011

I have (or better to say "had") a Nokia E66 and Nokia Software updater just completely and unrepairable (said by official service) destroyed my E66 few days after warranty ended. It is unbelievable! I was successfully using it every day until the software update. Software Updater wrote that cell phone is disconnected and I must reconnect it. I have done it many times but every time it failed. So I took cell phone to official service and they told me that they cannot flash it and only way to repair it is to replace mainboard. How is that possible? It worked very fine until software action! So I am supposed to throw my E66 to trash and buy another cell phone? Well, if yes, then not Nokia again. I want to own cell phone which is able to flash phone software without destroying whole phone!

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Eseries / Communicators :: E90 Firmware Update Via Ovi/Software Updater?

Mar 7, 2011

I've used the Nokia Communicator since the 9000i, these phones take a beating and keeps on ticking. I dug forth my old Nokia e90 after my iPhone fetish disappated. However, I've never updated the firmware of my e90 and thanks to the Ovi software, I can't even though I want to.I've tried on three seperate machines and they all give me the exact same error message in both the Ovi suite and the Software Updater. (See attachments.)The three machines I tested it on are all Windows 7 32bits. I've been googling like a mad man and I see several others have had this issue with their phones. I've also tried every trick in the book (remove expired root certificates, disable firewall, restart twice, disable antivirus etc.) to absolutely NO avail.

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Eseries / Communicators :: No Firmware Update Options On Nokia E6-00

Oct 29, 2011

My Nokia E6-00 is currently running firmware v. 021.014 (011-05-26, RM-609), which was on the device when first purchased (SIM free, unlocked). I understand from the Nokia web-site and elsewhere that there has been at least one subsequent fimware update (currently v. 22.014) with minor bug fixes. However, I don't get offered any such updates, either OTA using the E6's SW updater, or alternativeky via Nokia OVI suite (v. 3.1..1.90) on a Windows7 PC.

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Eseries / Communicators :: Nokia E72 Firmware/software Update?

Dec 23, 2012

I am having problems in opening the Gallery contend: sound, pictures, videos.as soon as I try to open it, it stays as opening and after an hour of "opening", I have to remove the battery.I did twice hard reset. Formatted the memory card, and twice reinstalled the firmware 053.001 using Nokia software updater, still having the same problem. Firmware version is 053.001, E72-1, RM530. I cannot update to any recent firmware, it says that the phone is up to date.I do not understand the way this update works, some gets it some not. I think that any firmware is, or must be and improvement of the function of the phone for all I would like to update to the latest one, or at least the 081.003 which I have on different E72 and works well enough.

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Eseries / Communicators :: After Update E63 Firmware - Can't Type And See Chinese

Nov 22, 2012

After update E63 firmware . My phone can't type Chinese and can't see Chinese.What's wrong with my phone?

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Eseries / Communicators :: E71 FM Radio Just Doesn't Work

May 10, 2011

my nokia E71 FM radio just doesn't work.anytime i try to connect to radio the only available option is the visual radio.i changed the auto-start service on the settings of the visual service to off but still the FM radio.

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Eseries / Communicators :: Backup Not Working After Firmware Update Of Nokia E71?

Oct 21, 2012

I've backed up my phone on memory card and then updated firmware of E-71 Now the backup is not been backedup properly and can not retrieve SMS which were backed up.

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Eseries / Communicators :: E63 - Firmware Update Went Wrong - Unable To Retrieve?

May 4, 2010

i was updating my e63 yesterday to v400 and at about 2 min left, my software updater roze and the phone stuck at blank screen. i pressed green, 3 and * button as it was xplained in faq, and i was able to boot up my phone. now, few things are missing,ike tiger woods game, facebook, Internet applications. they have shortcuts but not on the phone, maybe something else, but this things are noticeable. i can live with it, but what i can't live is connecting this phone to pc and sync, and future updates. ftware updater won't recognize the phone anymore giving me error "unable to retrieve device information". i disconnected the battery, tried to reinstall ovi suite and software pdater, but nothing works. today i took my phone to work, and was trying to run ater on this computer with clean install (never had any nokia software on isachine). same error message "unable to retrieve device information". the updater suggest to install updater (done!), unplug the usb (done!), remove battery for 10 sec nothing seems to work. well, the phone still works, even though i lost wlan in one of the restarts, but overall the phone is functional. i made calls, sent messages, installed few applications, listening radio right now.

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Eseries / Communicators :: Can't Change Ringtone And Alert After Update Firmware With E5

Oct 17, 2011

i can't change ringtone and alert after update firmware with my e5

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Eseries / Communicators :: Unable To Update E63 Firmware Via Nokia Suite

Feb 12, 2012

I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.

The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:

1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.

2. It starts preparing to install (see attached "Preparing to install.png").

3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").

4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".

5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").

6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.

Dialing "*#0000#" gives the following info:

"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"

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Eseries / Communicators :: E71 Navi Button Doesn't Work

Jun 2, 2011

I've had my e71 for several months now and I didn't even know that it hada a special navigation button, I only used it to select thing, never as a mouse pad.I found out through a friend that has an e72 that the button does work for scrolling. However mine doesn't, I tried looking for how to activate it in the setup but could find anything.

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Eseries / Communicators :: E72 Email Setup Doesn't Work?

Mar 21, 2010

i've been trying to set up an email account on my e72 but i can't seem to get it right

i get to the point where you have to select the email pproviders.i select gmail, enter my account name, then my password, press ok and it sends me back to the email provider selection list.

my only option there is press back or option.but back just takes me back to the begoning without any of the options being save.

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Eseries / Communicators :: Keyboard Lock Doesn't Work?

Jun 22, 2011

Just bought the nokia E7. Well had little problems with it but have been solving them bit by bit.The problem that I haven't solved yet is that when locking the phone and creating the password to unlock it, it doesn't seem to work.

I touch the power button to lock and it locks. A screen with number appears so that I can put the password and selecting any number or even pressing cancel unlocks the phone.

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Eseries / Communicators :: Nokia E7 - Doesn't Work The Voice Call?

Dec 21, 2012

I have nokia е7 with latest OS. I can't force to work a voice call. When pronouncing a voice tag occurs nothing. In what there can be a problem.

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Eseries / Communicators :: E7-00: Internet Browsing Via WLAN Doesn't Work

Dec 17, 2011

By a sudden, the mobile stopped browsing with my home WLAN. For 1 day back it was working perfectly. I could not get any support from nokia website, so can someone helps me to solve this issue.I'm effective browser with WLAN to save money from using telecom mobile.

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Eseries / Communicators :: E72 - Contacts Quick Search Doesn't Work Correctly

Jan 21, 2010

I have over 1,500 contacts in Outlook and has successfully synchronized them with Nokia E72 (last firmware). But quick search in Contacts application simply doesn't work - I can find only few contacts - others just dissapear when I start typing correct letters. I tried to kill the process of this app and restart Contacts. Voila, it works correctly! But then in 5 min. I tried again and got just the same problem. Desktop quick search doesn't work too.I've already tried to reload all the contacts in my phone - no results.

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Eseries / Communicators :: Nokia E6 - Touch Screen Doesn't Work In Certain Areas

Sep 17, 2012

A strange thing happened. I had been coping with Nokia somehow without shifting to another phone for 5 years now. Today i updated to belle refersh, now my tocuh screen doesnt register my touch in certain areas, i cant pull down the notification bar, cant scroll vertially (horizontal scroll works with jerks), the icon i click on doesnt get selected, but one above or on the side of it gets selected...pretty strange and annoying...what i did....removed memory card, restarted, checked...same thing...clean formatted the phone (without memory card...still doesnt work).

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Eseries / Communicators :: The Keyboard Light Doesn't Work On Power Saver Mode

Dec 27, 2011

On firmware v22.014. The Keyboard light doesn't work on power saver mode (or low brightness settings). I tried to use 'Brightness Control' app.. It doesn't work to my satisfaction. But its better than nothing.

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Eseries / Communicators :: E5: Light Doesn't Switch On After Update?

Nov 20, 2011

after update 081.004 torch light doesn't on but the flash light is working.before update i use to switch on by pressing space key, or it has been removed to other way.i tried all way to on but doesn't..

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Eseries / Communicators :: E55 Camera Doesn't Start After Software Update?

Mar 22, 2010

I have a Nokia E55 and two days ago I have made a software update to the latest software (version 033.002 dated 10.02.2010) released by Nokia.Since that time I have found that the phone camera doesn't want to start anymore. Does anybody else has encountered such a problem?Is there any code to check if the camera still works or shall I go to a Nokia service?

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Eseries / Communicators :: Update Ovi Store Install Still Won't Work

Jul 9, 2011

when i visit Ovi Store on my E72 it says update,but update can not install. Maybe i have to delete present version on my phone but where is it installed?

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