Eseries / Communicators :: E55 Camera Doesn't Start After Software Update?
Mar 22, 2010
I have a Nokia E55 and two days ago I have made a software update to the latest software (version 033.002 dated 10.02.2010) released by Nokia.Since that time I have found that the phone camera doesn't want to start anymore. Does anybody else has encountered such a problem?Is there any code to check if the camera still works or shall I go to a Nokia service?
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Mar 22, 2010
I have a problem since yesterday, i tried to update my nokia e52 firmware, but i do a mistake, when de nokia software updater gives me what are the firmware upda available i didn´t notice that is the same version and let him to update.After the update is completed, my camera doesn't start anymore, i already tried to do a soft reset and a hard reset but my problem remains.
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Nov 20, 2011
after update 081.004 torch light doesn't on but the flash light is working.before update i use to switch on by pressing space key, or it has been removed to other way.i tried all way to on but doesn't..
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Aug 15, 2011
I tried to update the firmware of my E6 from V21 to V22. But I get the error 12017. I reinstalled OVI suite, and restarted my phone but no luck.
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Feb 11, 2011
Yea i was updating firmware and my phone restarted on the Ovi suit seed that it's normal but it didn't turn back on it just flashes the buttons and thats all few seconds later it turns of.
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.
I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Dec 20, 2012
my Nokia E7-00's same problem.my software is 111.040.1511tried every method 7370 7780 flashed with Nokia care suite reinstalled with Nokia suite.what can i do Nokia?with camera pro software camera has opened one time but when i pressed snap button gave me black screen then started to lag but when i tried to turn of my phone after few seconds left to turn off camera flashed.
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Aug 18, 2011
i installed the latest update 071.004 on e72, now text message doesn't work properly. i have to switch off and on once to recieve the msgs. most of the msgs i send will go n sit in outbox. i have to manually select each one and select send option in outbox to send them. Also found problems with bluetooth. send via bluetooth option doesn't work. it doesn't even search for the the devices available.I am also getting 'memory full-close some applications' error in messaging and also in the browsers.my phone has about 191Mb of free space and mem card(8gb) 5.6gb free.
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Nov 8, 2011
My phone froze and I shut it off and tried to turn it back on but everytime I try to power it back up it says "Phone start-up failed, contact the retailer" I recently updated my phone as well.
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Dec 2, 2011
Its been three month since i bought my Nokia E6, I was pretty happy with the phone uptil Yesterday.
I pulled down the screen lock rocker to check for any updates, but there was no display. the backlights were all on though, i tried swithcing off using the power button, but it wont switch off, so i removed the batt, after that the phone simply refused to boot up. when i pressed the power button it giave me the usual vibrartion and thats it. No display/backlight or anything. I tried removing the SIM and battery and then re-inserting just the battery and then turned it on but still same result. When i put it on charge it gives me the usual blip and the charging LED blinks at times..but the phone will not start up.
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Mar 2, 2012
i just installed symbiann belle a week ago on my e6 nd nw wen i try to open any nokia app(like ovi music, nokia store,etc)......they dont open wen i click on dem nthing happens.....i hv tried to reinstall it.....but it says unable to install ANd Wenevr i try to open social app it say uninstall and reinstall social?
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Jun 25, 2011
Came back home and rebooted it while it was connected to the charger. Now it won't start. It starts to boot, plays the Nokia hand shake video clip then freezes. I've tried rebooting it while the charger is connected, removed the battery, put it back...everything! Seriously. This is a new phone.Language edited by a moderator.Please show some respect not only to Nokia but also to the user(s) who came here seeking a workable solution for the problems with their Nokia devices.
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Dec 27, 2012
Nokia E6 with Symbian Belle Refresh which I bought just a couple of days ago.It does not detect wifi internet connections at all, although they are available. When I go to settings -> connectivity and then select wifi, it searches connection for a while and then shows that none are found. Meanwhile, my old Nokia E72 remains connected to my home wifi without any problem... I am really surprised and disappointed. Also when I try to set up the connection manually, it doesn't work at all.I can't believe that such a device is being sold, a wifi connection is something extremely necessary nowadays in a smartphone. I was so attached to Nokia but I feel like it is my last Nokia phone because this is just unbelievable
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Sep 20, 2010
My E5 is shut itself down after using Opera Web + music + Palringo. I can't turn it on after, I need to wait for about 4 hours or more before starting it. It as soft resetted alone but how can I accelerate the process if I can't even turn it back on !
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Mar 11, 2012
After update to Belle I have been getting more and more "Phone start-up failed. Contact the retailer." messages.I had thought these were associated with a theme I had installed, but it started happening with the default theme.My phone is borderline unusable.
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Apr 12, 2011
Is there any chance to automatically switch of the start up melody when swithing on the defvice. It was easily possible at E90...
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Aug 5, 2012
i bought a nokia e6 and after few months i switched off the mobile and it shows phone start up failed contact the retailer due to this I've to restart my phone 10 to 12 times and its very irritating.And the preloaded apps are not working like ovi store.
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Jul 19, 2010
The E52 is an absolute failure... apart from being nice and easy to use and nice keypad, the rest is utter trash. I have had this phone fail several times, i only use it for sms, thats is, never connected to PC or downoad any **bleep**, patches etc for it, and time and time again, Nokia takes people 'smoney to 'reset' this ohoine and send it back. It costs money, and time, and a lot of frustrations also having to go without a phone in the first place. The start up codes do not work for me. I am told it is a software failure, such unreliable, it just shuts down oen time never tostart again, if it does you get the phone start up failed contact your retailer.
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Oct 14, 2012
so last night my battery was flat and it turned off. I charged it for a few hours and now it doesn't want to turn on anymore. Except when I hang it on the charger, then it turns on but only on the loading screen.
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May 29, 2011
The E7 is excellent, ignore the rubbish reviews say.However, when i use the BBC iplayer and download a programme it starts and after about 5 minutes or 50MB it freezes and the phone crashes.Tried to run it through Opera and got the message not available for your phone. So stuck with the native browser. Tried to reinstall from the BBC and told not available for my phone.
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Aug 29, 2011
i have a nokie E72, i just have it a month and suddenly the phone cannot start-up. it vibrates but after that i dont see anything apearing. Does anyone know what the issue is? before this happened the battery got very hot, very unusual hot.
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Mar 22, 2010
I have a problem since yesterday, i tried to update my nokia e52 firmware, but i do a mistake, when de nokia software updater gives me what are the firmware upda available i didn't notice that is the same version and let him to update.After the update is completed, my camera doesn´t start anymore, i already tried to do a soft reset and a hard reset but my problem remains.
My phone has the following software:
Firmware Version: 022.009
Model: E52-1
Type: RM-469
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Jun 24, 2012
my nokia E7 stuck at the white nokia startup screen
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection... but it dont stopped ! wizard start and automatically closed !!! other features of phone work perfectly.
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Nov 26, 2011
My E7 was working quite ok when suddenly it shut down and doesn't start at all. I tried to charge it and still didn't do. Then I tried to make a hard reset by pressing the power button for 8 seconds, still no results. I tried to press the menu button with the volume and the power button together but still the phone is totally shut down.
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Sep 26, 2011
Nokia E7-00 start up failed Contact the retailer?
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Jun 30, 2011
my e51 before 5 days fell into water and its unable to start . If i plug the charger the right bright light starts and after some seconds it shows nothing i think that the charging "ic" is gone becoz when i tried to start with another battery it got started but when i plug the charger it doesn't charge?
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Aug 26, 2012
My Nokia E52 suddenly turned off a few nights ago. When I tried to restart it, nothing happens. I do hear the buzzing sound that comes when you push the power button. But the screen stays black. And I've tried to connect it to my computer, but the port, can't find my phone when its plugged into the usb-port. I have already tried another E52-battery, with no luck.
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Oct 5, 2012
I get this message when i want to start up the phone. A few days ago it also had problems to start up: I pressed "on" button untill it vibrates (then it normally starts up) but it didn't do anything, after some tries (around 15) it did start up. Then today the phone just shutted down and wasn't able to start up. And I get the message in the title.I have tried hard reset (shift, space, backspace + on) but it doesn't do anything.I have the newest firmware for my country (Belgium) and i think its 92.003 but not entirely sure.
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Jun 23, 2011
I have updated my E63 mobile software and after that loudspeaker option is not coming while start of call. it comes only after connecting to caller (when ringing tone comes). Ealier (when software not updated) there was not any problem.
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Nov 1, 2011
I tried installing a new email client and ever since the phone is not booting its giving above error any clues how to install the OS again on E5 I ok with data loss
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