Eseries / Communicators :: NOKIA E72 Phone Cannot Start-up
Aug 29, 2011
i have a nokie E72, i just have it a month and suddenly the phone cannot start-up. it vibrates but after that i dont see anything apearing. Does anyone know what the issue is? before this happened the battery got very hot, very unusual hot.
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Mar 11, 2012
After update to Belle I have been getting more and more "Phone start-up failed. Contact the retailer." messages.I had thought these were associated with a theme I had installed, but it started happening with the default theme.My phone is borderline unusable.
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Oct 5, 2012
I get this message when i want to start up the phone. A few days ago it also had problems to start up: I pressed "on" button untill it vibrates (then it normally starts up) but it didn't do anything, after some tries (around 15) it did start up. Then today the phone just shutted down and wasn't able to start up. And I get the message in the title.I have tried hard reset (shift, space, backspace + on) but it doesn't do anything.I have the newest firmware for my country (Belgium) and i think its 92.003 but not entirely sure.
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Nov 1, 2011
I tried installing a new email client and ever since the phone is not booting its giving above error any clues how to install the OS again on E5 I ok with data loss
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Dec 2, 2011
Its been three month since i bought my Nokia E6, I was pretty happy with the phone uptil Yesterday.
I pulled down the screen lock rocker to check for any updates, but there was no display. the backlights were all on though, i tried swithcing off using the power button, but it wont switch off, so i removed the batt, after that the phone simply refused to boot up. when i pressed the power button it giave me the usual vibrartion and thats it. No display/backlight or anything. I tried removing the SIM and battery and then re-inserting just the battery and then turned it on but still same result. When i put it on charge it gives me the usual blip and the charging LED blinks at times..but the phone will not start up.
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Jul 19, 2010
The E52 is an absolute failure... apart from being nice and easy to use and nice keypad, the rest is utter trash. I have had this phone fail several times, i only use it for sms, thats is, never connected to PC or downoad any **bleep**, patches etc for it, and time and time again, Nokia takes people 'smoney to 'reset' this ohoine and send it back. It costs money, and time, and a lot of frustrations also having to go without a phone in the first place. The start up codes do not work for me. I am told it is a software failure, such unreliable, it just shuts down oen time never tostart again, if it does you get the phone start up failed contact your retailer.
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Oct 14, 2012
so last night my battery was flat and it turned off. I charged it for a few hours and now it doesn't want to turn on anymore. Except when I hang it on the charger, then it turns on but only on the loading screen.
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Jun 24, 2012
my nokia E7 stuck at the white nokia startup screen
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Nov 26, 2011
My E7 was working quite ok when suddenly it shut down and doesn't start at all. I tried to charge it and still didn't do. Then I tried to make a hard reset by pressing the power button for 8 seconds, still no results. I tried to press the menu button with the volume and the power button together but still the phone is totally shut down.
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Mar 22, 2010
I have a problem since yesterday, i tried to update my nokia e52 firmware, but i do a mistake, when de nokia software updater gives me what are the firmware upda available i didnīt notice that is the same version and let him to update.After the update is completed, my camera doesn't start anymore, i already tried to do a soft reset and a hard reset but my problem remains.
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Aug 26, 2012
My Nokia E52 suddenly turned off a few nights ago. When I tried to restart it, nothing happens. I do hear the buzzing sound that comes when you push the power button. But the screen stays black. And I've tried to connect it to my computer, but the port, can't find my phone when its plugged into the usb-port. I have already tried another E52-battery, with no luck.
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Nov 8, 2011
My phone froze and I shut it off and tried to turn it back on but everytime I try to power it back up it says "Phone start-up failed, contact the retailer" I recently updated my phone as well.
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Mar 2, 2012
i just installed symbiann belle a week ago on my e6 nd nw wen i try to open any nokia app(like ovi music, nokia store,etc)......they dont open wen i click on dem nthing happens.....i hv tried to reinstall it.....but it says unable to install ANd Wenevr i try to open social app it say uninstall and reinstall social?
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Jun 25, 2011
Came back home and rebooted it while it was connected to the charger. Now it won't start. It starts to boot, plays the Nokia hand shake video clip then freezes. I've tried rebooting it while the charger is connected, removed the battery, put it back...everything! Seriously. This is a new phone.Language edited by a moderator.Please show some respect not only to Nokia but also to the user(s) who came here seeking a workable solution for the problems with their Nokia devices.
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Sep 20, 2010
My E5 is shut itself down after using Opera Web + music + Palringo. I can't turn it on after, I need to wait for about 4 hours or more before starting it. It as soft resetted alone but how can I accelerate the process if I can't even turn it back on !
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Apr 12, 2011
Is there any chance to automatically switch of the start up melody when swithing on the defvice. It was easily possible at E90...
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Aug 5, 2012
i bought a nokia e6 and after few months i switched off the mobile and it shows phone start up failed contact the retailer due to this I've to restart my phone 10 to 12 times and its very irritating.And the preloaded apps are not working like ovi store.
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May 29, 2011
The E7 is excellent, ignore the rubbish reviews say.However, when i use the BBC iplayer and download a programme it starts and after about 5 minutes or 50MB it freezes and the phone crashes.Tried to run it through Opera and got the message not available for your phone. So stuck with the native browser. Tried to reinstall from the BBC and told not available for my phone.
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection... but it dont stopped ! wizard start and automatically closed !!! other features of phone work perfectly.
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Sep 26, 2011
Nokia E7-00 start up failed Contact the retailer?
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Jun 30, 2011
my e51 before 5 days fell into water and its unable to start . If i plug the charger the right bright light starts and after some seconds it shows nothing i think that the charging "ic" is gone becoz when i tried to start with another battery it got started but when i plug the charger it doesn't charge?
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Mar 22, 2010
I have a Nokia E55 and two days ago I have made a software update to the latest software (version 033.002 dated 10.02.2010) released by Nokia.Since that time I have found that the phone camera doesn't want to start anymore. Does anybody else has encountered such a problem?Is there any code to check if the camera still works or shall I go to a Nokia service?
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Jun 23, 2011
I have updated my E63 mobile software and after that loudspeaker option is not coming while start of call. it comes only after connecting to caller (when ringing tone comes). Ealier (when software not updated) there was not any problem.
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Nov 15, 2012
My Nokia E-6 - The phone is unreachable, even if full range is shown on the phone.
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May 29, 2011
since 2 weeks ago, i can'y access anything on my phone cuz of the full memory message blinking to me!and here is my phone memory details:memory in use: 254 mbfree memory: 5.1 mbcalendar: 13 kbcontacts: 38 kbmessages: 10 mb (deleted all attachments by the way)images: 0 bsound files: 0bvideo clips: 0 bdocuments: 32 kbmidp apps: 1 mbsis apps: 16 mbother files: 226 mb (**bleep**?!!!)with file manager on mobile and also the pc suite i browsed the phone memory c and all i find is a lone folder called "data" with size of 52 kb (after i cleared all possibe unnecessary files), i also cleared the internet cache/cookies and every thing several times....but the message still appearsi have made a soft reset several times also which freed about 16 mb only enough to survive the phone, but later the memory is full again!i have deleted unnecessary apps like facebook, Internet, myspace, hi5, friendster, etc, but the memory is full back again!
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Nov 11, 2011
I have the following problem. the phone memory (447mb in total) is full, but i can't figure out what files are using up so much space.
is there any way to find out what files are space-heavy? treesize couldnt find the phone..
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Jan 27, 2010
there is a .log file in the root of my phone memory called licensersrv.logand the file size keeps increasing, roughly 80kb a day.
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Mar 3, 2011
how can i copy my nokia E5 texts from my memory card to my phone memory?
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Apr 21, 2012
Solution for Transfer msg from phone memory to memory card or memory card to phone memory.If you'r messaging saved settings doesn't work.& This Solution can also help you to transfer old mobile phone sms to new phone.Note: This will work only on any nokia symbian v3.0 or higher version phone.So.. Lets Begin.1. Download ''NetQin Mobile Gaurd'' & Installed it on phone memory.''NetQin Mobile Gaurd'' is best for Exploring System Folder.2. After installing open NetQin App the registration screen appears..Register it.. After registering open ''File mgr'' In main screen. Now explore C:Private1000484BCopy all content of 1000484B folder to a E:Private in Memory Card.If your messaging memory is memory card then explore E:Private1000484B.. Copy all content of 1000484B folder to a C:Private in Phone Memory.Note:-A> Before Copying Folder Turn you'r phone in Offline/Flight Mode & if you have unread msg., read it.B> Some symbian phones doesn't save msg in 1000484B folder. You have to manualy search private folder. For sub-sub folder name ''Mail2'' if you find these (it means that this is your msg saving directory) come one directory back & copy all contents.C> You can save more than 999 msg., simple by creating folders in My folders & moving into that folder.(I have saved 7896 msg in ''My folders'' on my Nokia E71 in phone memory it just use 4.5 MB space)All the best.
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Nov 27, 2010
i have an E5, i have tryed for hours and i cannot find a way to o copy/transfer the Sim memory contacts to Phone memory , in the manual it says that the first time you open the phone it asks if you want to import but the guy at the store open it first time and probably he choose not to import. Anyway i cannot find the way to copy/transfer the Sim memory contacts to Phone memory
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Mar 31, 2011
I put on my SD card some photos to make a diaporama when I saw that I couldn't access to my themes folder. So I decided to reboot my E72 and it didn't want anymore to start. So I removed my SD, and tried again but I had the Nokia welcome screen and after a few minutes a white screen which empty my battery. I tried again a few time this morning and it makes the same thing. How can I reset my phone or make my phone working back ?
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