Xperia X10 :: It Doesn't Work After Update Service
Oct 3, 2010
I have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
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Jun 25, 2012
Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
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Mar 31, 2011
1: I turned my phone off2: Took out the battery3: Started up the Update Service4: Agreed and chose my phone5: Held the back button6: Still holding the back button Inserted the battery7: Still holding the back button Pluggedin both USB to computer and Mini USB to phone8: Green LED turns on9: Update Service still prompting me to connect phone10: PC companion sounds11: PC companion starts up12: Update Service still prompting me to connect to phone13: Still holding the back button14: For ten minutes now nothing has happenedI've tried this on every USB port on my laptop and no luckIt's an X10a running Android OS 1.6 I got it from AT&T Sometime last year in august 2010I haven't had it updated because i ddn't get an update. I just redownloaded and installed PC Campanion and Update Service
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Dec 25, 2010
very near the end of the second stage (preparing) and installation error pops up stating that is is unable to install or start phone software update components. i have made sure i have got the newst PC companion, back up and restore thingy and that a firewall isn't blocking anything?
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Nov 8, 2014
Yesterday, I have upgraded my sony z2 D6503 to andriod 5.0.2 --> 23.1.A.0.690, and then my email client stopped working for IMAP.
I get the same error and I have tried several email clients from the play store, and none of them was able to connect to the email server.
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Jul 19, 2012
Using either endomondo or navigation (the one who comes with the phone), both working fine before updating, now refuses to get gps. Message: searching for satellites. Not once found them. What's wrong? Yes, GPS is activated in settings.
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Nov 2, 2010
After the new 2.1 update my alarm doesn't work and made me late for work.
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Apr 15, 2015
Motions sensor doesn't work after update....
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Jul 8, 2015
When I was updating to Android 5, after 1 month my device start to lost speakers and microphone and camera,My speaker doesn't work, when I turn camera on, error come to my screen, unfortunately camera is stop,
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Feb 21, 2011
i really love new 4.0 update.. It's clen. But there is a problem ..Does anyone know how to put the led notification in work when we receive a message ? I think that's something important because we have allways to unlock the phone to see if we get something.
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Jun 30, 2015
Where should I send information about SERIOUS issue of new Lollipop on XPERIA Z3? Since last update from Kitkat the SteadyShot stabilization for video doesnt work (intelligent mode works standard). Previously great videos are now shaky and simply ugly. Probably Ill have to sell my Z3 if there will be no patch. Im filmaker who needs good video quality in his smartphone.
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Jan 4, 2012
The phone shows 3g and full bars of service, but whenever I try to call with it, there's no sound until the "call failed' tone goes. No ringing, nothing. The tone plays fine, as do music and videos, but texts and calls cannot be sent or received. Considering it got wet recently (I stuck in rice for a few days), there may be some corrosion or something.
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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May 10, 2012
Today I updated my Iphone 4 to 5.1.1, now it just goes to start screen (showing me the apple logo) then it goes black and it restarts to do the same.
If I take it off the power charge cable nothing happens, even if I press the two buttons together.
The phone has full batter power, it is only after this 5.1.1. update that something has happend.
Info:
iPhone 4, iOS 5.1.1
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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Mar 12, 2012
i upgraded to ios 5.1 yesterday and now my iphone 4 will not output any video to my tv screen. the problem is that i am using the phone to do some training demos because it was easier than carrying a laptop. is this a bug that will be fixed? the video out worked with netflix, itunes, the video app and Internet up until i updated the ios.
info:
iphone 4, ios 5.1
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May 11, 2012
After applying the iOS 5.1.1 update to my wife's iPhone 3gs, it no longer works. Trying to do a restore fails with an Error 37. The Apple Store says it's a hardware error. Why would it be a hardware error, when it was working perfectly fine before the update?
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May 14, 2012
I updated to iOS 5.1.1 today, and ever since my iMessages will send, say they're delivered and the display the exclamation point and the delivery failure notification. Now the weird thing is that sometimes the person I send to actually does recieve the imessage, and then I'll still see the delivery failure notification and below it "read at ....". I also use messages beta for os X, and this stopped working altogether.
I have restared messages on mac I have restarted my mac. I have restarted my iPhone. I have restarted the messages app on my iPhone. I have turned iMessages on and off. I have restored my iPhone. I'm really out of moves and getting desperate.
Info:
iPhone 4, iOS 5.1.1
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Sep 13, 2014
how to fix bluetooth in iPhone 4s after update to IOS 7.1.2? It was working perfectly before the update and now my mac or speakers don't see the phone and vice versa. I've restarted the phone and other devices with no result.Also I've noticed that some phone calls freeze my iPhone and it's not possible to even accept a phone call..!
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Aug 15, 2011
I tried to update the firmware of my E6 from V21 to V22. But I get the error 12017. I reinstalled OVI suite, and restarted my phone but no luck.
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Feb 11, 2011
Yea i was updating firmware and my phone restarted on the Ovi suit seed that it's normal but it didn't turn back on it just flashes the buttons and thats all few seconds later it turns of.
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Mar 19, 2012
Ever since I installed the iOS 5.1 update on my iPhone 4, the home button does not work at all! I've tried every trouble shooting solution I could find. I've Restarted, I can't hard reset because the home button doesn't work, I've restored from back up, I've restored as new, I've vacuumed out and gently used a tooth brush in the port below the home button in attempt to remove any dust. I've tried opening a factory installed app such as Maps, Safari, Stocks etc and held the top button until the "Slide to power off" showed and then held down the home button until it went to home screen except it didn't go to the home screen at all the "slide to power off" disappeared after a while. I have extremely intermittent response with the Home Button. If i press it continuously it will work after 27 presses one time or 9 presses another but never when I try to do a hard reset and 9.999 times out of 10 it doesn't work.
Info:
iPhone 4, iOS 5.1
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May 8, 2012
My Siri doesn't work after my iPhone update to ios5.1.1
Info:
iPhone 4S
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Jun 10, 2012
my iphone 3gs camera wont open up always stuck on shutter then freezes
Info:
iPhone 3GS, iOS 5.1.1
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Sep 8, 2011
Droid X on Verizon version 4.5.602.MB810 Hate to sound like a broken record...Phone says connected to access point, but unable to connect to internet. I've seen many old posts about this, but nothing works. All other hardware that connects to same access point works fine.
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Dec 19, 2010
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
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Mar 1, 2011
my phone is running android 2.1 ( my first update from android 1.6 to 2.1 was successful) after dat im getting this same problem .
i can never update via wifi also ( i get error saying "New Software available.Not enough memory,restart your phone before downloading" but nothing happens i just ended up uninstalling all my apps even ADWlauncher ..the same msg getting displayed again)....
Firmvare version : 2.1-update1
Kernel Version : 2.6.29 SEMCUser@SEMCHost #1
Build number : 2.0.2.A.0.24
memory ( 800mb free SDcaed , 110 mb free(phone mem) )
my pc companion say new software is available for your phone ...and when i try to do dat at step 2 (i.e after prepare step ...)when im done with step2...xp shows SMEC Flash drive detected...and den nothing hapens ...the comp gets stuck after 10 min after saying .. i never moved from step 2 (except the first time i updated)i read sony ericson blog and tried SEUS also ...(thr to i get the same problem) ...i have tried these in my laptop also(same things hapen)i uninstalled my kaspersky antivirus and also disabled firewall i disabled firewall in my modem also .. im stuck at this for a long time ...i did not update nything after my first update from 1.6 to 2.1 in jan1 .
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.
I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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