Xperia X10 Mini/pro :: Cannot Update By SE Update Service
Mar 1, 2011
my phone is running android 2.1 ( my first update from android 1.6 to 2.1 was successful) after dat im getting this same problem .
i can never update via wifi also ( i get error saying "New Software available.Not enough memory,restart your phone before downloading" but nothing happens i just ended up uninstalling all my apps even ADWlauncher ..the same msg getting displayed again)....
Firmvare version : 2.1-update1
Kernel Version : 2.6.29 SEMCUser@SEMCHost #1
Build number : 2.0.2.A.0.24
memory ( 800mb free SDcaed , 110 mb free(phone mem) )
my pc companion say new software is available for your phone ...and when i try to do dat at step 2 (i.e after prepare step ...)when im done with step2...xp shows SMEC Flash drive detected...and den nothing hapens ...the comp gets stuck after 10 min after saying .. i never moved from step 2 (except the first time i updated)i read sony ericson blog and tried SEUS also ...(thr to i get the same problem) ...i have tried these in my laptop also(same things hapen)i uninstalled my kaspersky antivirus and also disabled firewall i disabled firewall in my modem also .. im stuck at this for a long time ...i did not update nything after my first update from 1.6 to 2.1 in jan1 .
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Nov 2, 2012
Location service is not working after the update FW 4.1.B.0.587.
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Jun 25, 2012
Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
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Dec 19, 2010
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
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Jan 4, 2012
How do I prevent Update Manager showing me recent the firmware update? My device is working fine at the moment and there is no reason to change this.
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Jun 14, 2012
how to get rid of this ICS update and update into the old android version. I am having some serious problems whith my phone after ICS update (physical keyboard not working, problems in adding phone contacts, reboots after every app close, acting slow).
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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Feb 4, 2011
I just finish update service and i did not to any backup, so i need to do all setup again. But i can't sync, can't go to gmail, can't go to facebook. Is this a problem with optus connection or i did not set up correctly?
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Apr 8, 2011
Does anyone know if there is a way to get a service update for my SE x8 using a mac computer?
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Aug 27, 2010
I have used the application before, and it worked fine. Now when I opened it up, I got an error log. I uninstalled it and re-downloaded it, and while installing, I got the same error log. I have tried this in safe mode as well. Firewall and virus protection is off. I have an Xperia x10.
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Dec 8, 2011
I am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
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Nov 3, 2010
I find it surprising, that Singapore, being one of the more wired-up countries cannot made the update available on the Net. It it only available if we bring the phone to the Service Centers, and it could take up to one day for it to be done according to my phone query.
It seems the delay is also not due to the Telcos, according to SE Singapore.
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May 14, 2011
I've never updated my phone the Xperia 10 and I have been trying to do it for a while but it keeps saying an error has come up and it cant carry on with the update. The phone has gone slow and half of the features don't work cus there out of date.
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Dec 29, 2011
I did full reinstall using SE update service.Now I got SE Xperia Pro MK16i Android Ver..3.4 Build No. 4.0.2.A.0.62. I will inform you about any new things I notice.
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Apr 8, 2015
Yesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
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Jun 7, 2012
My SI number is 1246-7737 and I want to accept the update with ICS.But it said my software is up to date however then i cannot connect to PCC or US .What the problem it was?
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Oct 3, 2010
I have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
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Mar 31, 2011
1: I turned my phone off2: Took out the battery3: Started up the Update Service4: Agreed and chose my phone5: Held the back button6: Still holding the back button Inserted the battery7: Still holding the back button Pluggedin both USB to computer and Mini USB to phone8: Green LED turns on9: Update Service still prompting me to connect phone10: PC companion sounds11: PC companion starts up12: Update Service still prompting me to connect to phone13: Still holding the back button14: For ten minutes now nothing has happenedI've tried this on every USB port on my laptop and no luckIt's an X10a running Android OS 1.6 I got it from AT&T Sometime last year in august 2010I haven't had it updated because i ddn't get an update. I just redownloaded and installed PC Campanion and Update Service
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Jun 29, 2012
I've been having problems with my phone recently, it doesn't recieve some text messages or show my missed calls. A friend suggested that it may just need updating, which made sense because I'd been getting update notifications, just hadn't got round to hooking my ohone up to my laptop. So I did just that and installed the 'companion' but when I try to update, it's asking me to insert a memory card. I've never taken it out! Not once. So i've turned the phone off and on again, as you do.
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Jul 28, 2010
I had been trying to update my Satio's software. It just could not update for me even after I press the call key at the 5th step for more than 10 mins! The top right hand corner bar never moves to "confirm" it just stays at "connect". Can anyone kindly help me? I really don't want to make a trip down to the Service Center as updating of software takes more than a week!
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Sep 26, 2012
I just updated my Xperia Mini Pro, but after the update, a) new text messages appear at the bottom of the list of texts (so annoying!) and b) the newest text message does not appear on the list when I reply to it.Is this a bug? I really don't think it's a feature.
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Nov 10, 2010
Just wanted to share my experience. I did the update on November 8. I didn't bother to do the backup. The only real important is the contacts and Google have them already. I used the Update Service tool and it worked like a charm. After restarting the phone I had to go through the setup wizard, which by the way is much improved. I now realized that I had lost all my downloaded applications. I downloaded them again from market. Most of them had all the old data, nice. Some games lost all history, no big deal really. My contacts, mail and calendar was downloaded from Google.
I realy like the fact that it is possible to send contacts by SMS. The images from facebook also works very well.
The one thing that I am still not used to is the unlooking. The habbit of pressing the menu button twice is had to kick. I think the new way with the slider is somewhat safer.Now I am waiting 2.2 with tethering. I hope this will be available for X10 mini some time in the future.
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Oct 25, 2010
i am using a nordic unbranded x10i... just downloaded the update service... the update service said i have a software update and is downloading a 140.9 mb file.... is this gingerbread...? is the gingerbread update 140.9mb...?
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May 7, 2011
Are these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
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Jun 11, 2012
Can't update my Mini Pro to ICS. My SI number is not yet on the list. Are there many more SI numbers to come?
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Jun 29, 2012
I just upgraded my mini pro to ICS, it works fine in the first few moments until I realized that my phone can't:
1. Show any album art/cover from the music player. I've tried using the Sony Media Go to add the album arts to the file properties, still it didn't work. Only the 'default' songs from the product i.e brett5000: Globalization, missquerada: Far from love, and 2 others, can display their album cover
2. Update songs. Any new songs that I put into my phone through Sony Media Go aren't shown in the music player, only the old ones are present (though I've deleted it). I found the files when I opened it using a file manager program from the Play Store, but when I played it, none of its properties are present except the title of the song itself. It's not even present in the music player
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Sep 30, 2010
the service goes out all of a sudden, and i have to switch the phone off and on agin to regain service. this happens in areas where i normally have good service
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Mar 4, 2011
i watched the video on Internet on how to upgrade x10 mini 1.6 to 2.1. it says that i should download the new pc companion on my pc but when i downloaded it never works. nothing appears on the window except the minimize and the close button...
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Mar 30, 2011
i have tried and tried to update my phone through pc companion but all it keeps saying is my phone is up to date, i have been notified an update is available to 2.1, so then i tried update service but no luck there either, it just comes up an unexpected error and shuts down everytime?
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Jun 4, 2012
I have Sony Xperia mini St15i, I read the website sonymobile.com the latest version for my phone is available, but when you install PC Companion 2.1 also connect the phone to the computer reports that:
you have the latest version for your phone.But my phone I have version 2.3.4.How can I update my phone to 4.0.4 ICS.
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