I have used the application before, and it worked fine. Now when I opened it up, I got an error log. I uninstalled it and re-downloaded it, and while installing, I got the same error log. I have tried this in safe mode as well. Firewall and virus protection is off. I have an Xperia x10.
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Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
View 5 Replies View Relatedmy phone is running android 2.1 ( my first update from android 1.6 to 2.1 was successful) after dat im getting this same problem .
i can never update via wifi also ( i get error saying "New Software available.Not enough memory,restart your phone before downloading" but nothing happens i just ended up uninstalling all my apps even ADWlauncher ..the same msg getting displayed again)....
Firmvare version : 2.1-update1
Kernel Version : 2.6.29 SEMCUser@SEMCHost #1
Build number : 2.0.2.A.0.24
memory ( 800mb free SDcaed , 110 mb free(phone mem) )
my pc companion say new software is available for your phone ...and when i try to do dat at step 2 (i.e after prepare step ...)when im done with step2...xp shows SMEC Flash drive detected...and den nothing hapens ...the comp gets stuck after 10 min after saying .. i never moved from step 2 (except the first time i updated)i read sony ericson blog and tried SEUS also ...(thr to i get the same problem) ...i have tried these in my laptop also(same things hapen)i uninstalled my kaspersky antivirus and also disabled firewall i disabled firewall in my modem also .. im stuck at this for a long time ...i did not update nything after my first update from 1.6 to 2.1 in jan1 .
I just finish update service and i did not to any backup, so i need to do all setup again. But i can't sync, can't go to gmail, can't go to facebook. Is this a problem with optus connection or i did not set up correctly?
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View 4 Replies View RelatedI am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
View 4 Replies View RelatedI find it surprising, that Singapore, being one of the more wired-up countries cannot made the update available on the Net. It it only available if we bring the phone to the Service Centers, and it could take up to one day for it to be done according to my phone query.
It seems the delay is also not due to the Telcos, according to SE Singapore.
I've never updated my phone the Xperia 10 and I have been trying to do it for a while but it keeps saying an error has come up and it cant carry on with the update. The phone has gone slow and half of the features don't work cus there out of date.
View 2 Replies View RelatedI did full reinstall using SE update service.Now I got SE Xperia Pro MK16i Android Ver..3.4 Build No. 4.0.2.A.0.62. I will inform you about any new things I notice.
View 9 Replies View RelatedYesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
View 10 Replies View RelatedMy SI number is 1246-7737 and I want to accept the update with ICS.But it said my software is up to date however then i cannot connect to PCC or US .What the problem it was?
View 3 Replies View RelatedI have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
View 8 Replies View Related1: I turned my phone off2: Took out the battery3: Started up the Update Service4: Agreed and chose my phone5: Held the back button6: Still holding the back button Inserted the battery7: Still holding the back button Pluggedin both USB to computer and Mini USB to phone8: Green LED turns on9: Update Service still prompting me to connect phone10: PC companion sounds11: PC companion starts up12: Update Service still prompting me to connect to phone13: Still holding the back button14: For ten minutes now nothing has happenedI've tried this on every USB port on my laptop and no luckIt's an X10a running Android OS 1.6 I got it from AT&T Sometime last year in august 2010I haven't had it updated because i ddn't get an update. I just redownloaded and installed PC Campanion and Update Service
View 4 Replies View RelatedLocation service is not working after the update FW 4.1.B.0.587.
View 5 Replies View RelatedI downloaded the latest update and everything works fine. But now i noticed that i can´t open the calendar in the phone.When i try entering the calendar a popup message comes up : "com.android.calendar whas unexpectedly stopped"
View 1 Replies View Relatedi am using a nordic unbranded x10i... just downloaded the update service... the update service said i have a software update and is downloading a 140.9 mb file.... is this gingerbread...? is the gingerbread update 140.9mb...?
View 3 Replies View RelatedAre these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
View 3 Replies View RelatedAfter I made the last updates of my z2 from my phone, I cannot use my cellphone or made any call even I cannot open my contacts, it always made restart the system....
View 3 Replies View RelatedIÂ can't open my messenger app after lollipop 5.0.2 update ....
View 4 Replies View RelatedI've just purchase the X10 mini pro. Really impressed with it so far. However, when i try and open 'Office Suite' which was pre-installed on the phone it tells me there is an update availalbe and to continue i need to download this. When i select the 'update' button, the process begins but after a few seconds i get an error message saying 'installation failed'. I've had no problems opening any of the other pre-installed apps, and have downloaded some from Android Market with no problems.
View 7 Replies View RelatedCan't open call log, contact,and messages, after firmware update 23.4.A.1.232 mobile heating so much solve this problem soon
View 9 Replies View Relatedi have nokia x2 01,i cant open the sim service tab in the menu screeb,i restored the mob,then its ok,but now the error is coming again,
View 1 Replies View Relatedthe service goes out all of a sudden, and i have to switch the phone off and on agin to regain service. this happens in areas where i normally have good service
View 3 Replies View RelatedI'm trying to upgrade my phone to Android 2.1, but nothing seems to be working. I tried via PC companion, but it stops at the second phase ("prepare") telling me it's "Unable to install or start phone software update components". I looked at the forums and I found out a lot of people seem to have a problem with PC companion, so I tried Update Service. At startup, it says "Proxy login required".
View 6 Replies View RelatedI have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
View 1 Replies View Relatedi have xperia x10 mini pro and it is working well on android 1.6i have a error messgae when i try to open the user support iconit open for just 3 second and then show me a message " process com.sonyericsson.android.support : has stopped unexpectedly please try agin later nad button of forced closewhat is the error ?
View 2 Replies View RelatedHi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
View 1 Replies View RelatedI needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
View 1 Replies View RelatedI had been trying to update my Satio's software. It just could not update for me even after I press the call key at the 5th step for more than 10 mins! The top right hand corner bar never moves to "confirm" it just stays at "connect". Can anyone kindly help me? I really don't want to make a trip down to the Service Center as updating of software takes more than a week!
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