Xperia X10 :: How To Run Update Service - Error Keeps Coming
May 14, 2011
I've never updated my phone the Xperia 10 and I have been trying to do it for a while but it keeps saying an error has come up and it cant carry on with the update. The phone has gone slow and half of the features don't work cus there out of date.
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Aug 28, 2011
Somehow the above error has come up and it asks me to input username and password which I did but it won't recognize it, have even reset the password with Google but still want let me in. Is there a way to get around this without doing a full reset.
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Aug 26, 2010
I really want to update the software on my phone but it just wont connect to the update service ! Im doing everything it says does anyone else have this problem or is it just me
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Aug 4, 2012
I have a Nokia c2-03 phone and when I updated the phone's software using the phone itself, it said after updating and installing the new software : contact service, and the phone crashed, Nokia is truly getting low.
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Jun 25, 2012
Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Dec 19, 2010
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
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Mar 1, 2011
my phone is running android 2.1 ( my first update from android 1.6 to 2.1 was successful) after dat im getting this same problem .
i can never update via wifi also ( i get error saying "New Software available.Not enough memory,restart your phone before downloading" but nothing happens i just ended up uninstalling all my apps even ADWlauncher ..the same msg getting displayed again)....
Firmvare version : 2.1-update1
Kernel Version : 2.6.29 SEMCUser@SEMCHost #1
Build number : 2.0.2.A.0.24
memory ( 800mb free SDcaed , 110 mb free(phone mem) )
my pc companion say new software is available for your phone ...and when i try to do dat at step 2 (i.e after prepare step ...)when im done with step2...xp shows SMEC Flash drive detected...and den nothing hapens ...the comp gets stuck after 10 min after saying .. i never moved from step 2 (except the first time i updated)i read sony ericson blog and tried SEUS also ...(thr to i get the same problem) ...i have tried these in my laptop also(same things hapen)i uninstalled my kaspersky antivirus and also disabled firewall i disabled firewall in my modem also .. im stuck at this for a long time ...i did not update nything after my first update from 1.6 to 2.1 in jan1 .
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Sep 23, 2011
This error is constantly coming up. I force close it and it just pops up again 5 - 10 seconds later.The application Sony Ericsson Facebook (process com.sonyericsson.facebook.service) has stopped unexpectedly. Please try again."
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Feb 4, 2011
I just finish update service and i did not to any backup, so i need to do all setup again. But i can't sync, can't go to gmail, can't go to facebook. Is this a problem with optus connection or i did not set up correctly?
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Apr 8, 2011
Does anyone know if there is a way to get a service update for my SE x8 using a mac computer?
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Aug 27, 2010
I have used the application before, and it worked fine. Now when I opened it up, I got an error log. I uninstalled it and re-downloaded it, and while installing, I got the same error log. I have tried this in safe mode as well. Firewall and virus protection is off. I have an Xperia x10.
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Dec 8, 2011
I am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
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Nov 3, 2010
I find it surprising, that Singapore, being one of the more wired-up countries cannot made the update available on the Net. It it only available if we bring the phone to the Service Centers, and it could take up to one day for it to be done according to my phone query.
It seems the delay is also not due to the Telcos, according to SE Singapore.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Dec 29, 2011
I did full reinstall using SE update service.Now I got SE Xperia Pro MK16i Android Ver..3.4 Build No. 4.0.2.A.0.62. I will inform you about any new things I notice.
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Apr 8, 2015
Yesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
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Jun 7, 2012
My SI number is 1246-7737 and I want to accept the update with ICS.But it said my software is up to date however then i cannot connect to PCC or US .What the problem it was?
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Oct 3, 2010
I have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
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Mar 31, 2011
1: I turned my phone off2: Took out the battery3: Started up the Update Service4: Agreed and chose my phone5: Held the back button6: Still holding the back button Inserted the battery7: Still holding the back button Pluggedin both USB to computer and Mini USB to phone8: Green LED turns on9: Update Service still prompting me to connect phone10: PC companion sounds11: PC companion starts up12: Update Service still prompting me to connect to phone13: Still holding the back button14: For ten minutes now nothing has happenedI've tried this on every USB port on my laptop and no luckIt's an X10a running Android OS 1.6 I got it from AT&T Sometime last year in august 2010I haven't had it updated because i ddn't get an update. I just redownloaded and installed PC Campanion and Update Service
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Nov 2, 2012
Location service is not working after the update FW 4.1.B.0.587.
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Oct 25, 2010
i am using a nordic unbranded x10i... just downloaded the update service... the update service said i have a software update and is downloading a 140.9 mb file.... is this gingerbread...? is the gingerbread update 140.9mb...?
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May 7, 2011
Are these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
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Sep 16, 2010
How about the in-call volume and speaker volume in coming update 2.3?
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Dec 15, 2011
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Mar 21, 2012
M phone keeps coming up with error code 523, i have taken the battery out several times, also i cant get my pc to recognize the phone.
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Apr 30, 2012
my phone keeps coming up error code 523 on it and i cant get onto my phone it keeps shutting down?
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May 19, 2012
error -1 is coming during restore, i OS was 5.1.1
Info:
iPhone 3GS, iOS 5.1.1
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Jul 15, 2011
What do I have to do to get my blackberry to work? I have pulled the battery and this error message keeps coming up.
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Mar 12, 2012
So ive had iPhones for like 3 years, and this is the only trouble ive had, i just updated it to the new system and my phone will not restore. I updated my dad's phone last night before doing mine and i have tryed to restore it on three different computers and it keeps coming up with error 1.
Info:
iPhone 4
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