Xperia Mini/pro :: Update 4.1.B.0.587 - Neither Companion Nor Update Service Install
Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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Dec 8, 2011
I am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
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Apr 8, 2015
Yesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
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Jun 7, 2012
My SI number is 1246-7737 and I want to accept the update with ICS.But it said my software is up to date however then i cannot connect to PCC or US .What the problem it was?
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May 7, 2011
Are these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
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May 30, 2012
1 Will PC Companion (latest version) inform me when ICS arrives for my phone?
2 Would I be able to do the update via PC Companion or I have to use Flash tool?
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Oct 14, 2010
It always get stuck after the "preparing" part.
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Feb 11, 2011
When I connected my xperia x10 mini phone to pc using pc companion and it shows that there is softwatre update is available.(I want to update it from 1.6 to 2.1). but it is failing in the 2nd stage only syaing installation failed.
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Oct 8, 2012
I've been trying to update my phone through Sony PC Companion but it won't let me because there seems to be a problem with the Online Server. Will this go over in some time or what? This problem has been for almost a week now.
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Feb 8, 2012
i checked on the sony website, they say ics update for xperia mini is available but when i connect to pc companion or update service, it says you phone already has the latest software but it has GB, please tell me how to fix it.
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Nov 26, 2010
I've got a Mini Pro and the operator is T-Mobile. T-Mobile only approved the update yesterday so I went to update it via PCC after updating PCC and Backup And Restore. Before I started updating, I backed it up. Now I started the updating process and I was on step 2. It asks me to remove the USB cable from the phone and turn it off. Then insert the cable back in WHILE holding the Back key. When I do this, nothing happens except PCC tells me that they can sense a Sony Ericsson phone. I've tried doing it more than 5 times and it's the same thing over again. I've turned my MMS & data off and Data roaming On if that makes any difference at all.
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Oct 13, 2012
I am updating my xperia mini using pc companion, but I always stuck in step 2, when they tell follow this instructions then I follow, I disconnect the usb to the laptop then turn off the phone an then plug the usb again then press and hold the volume down while plugging the usb to phone and nothing happens..
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Nov 30, 2011
I tried updating my phone with pc companion and it failed. It only got 50%! Now my phone will not turn on. It won't flash with the service tool or pc companion or the flash tool from XDA! Is my phone faulty? If not what can I do?
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Mar 1, 2011
my phone is running android 2.1 ( my first update from android 1.6 to 2.1 was successful) after dat im getting this same problem .
i can never update via wifi also ( i get error saying "New Software available.Not enough memory,restart your phone before downloading" but nothing happens i just ended up uninstalling all my apps even ADWlauncher ..the same msg getting displayed again)....
Firmvare version : 2.1-update1
Kernel Version : 2.6.29 SEMCUser@SEMCHost #1
Build number : 2.0.2.A.0.24
memory ( 800mb free SDcaed , 110 mb free(phone mem) )
my pc companion say new software is available for your phone ...and when i try to do dat at step 2 (i.e after prepare step ...)when im done with step2...xp shows SMEC Flash drive detected...and den nothing hapens ...the comp gets stuck after 10 min after saying .. i never moved from step 2 (except the first time i updated)i read sony ericson blog and tried SEUS also ...(thr to i get the same problem) ...i have tried these in my laptop also(same things hapen)i uninstalled my kaspersky antivirus and also disabled firewall i disabled firewall in my modem also .. im stuck at this for a long time ...i did not update nything after my first update from 1.6 to 2.1 in jan1 .
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Jun 29, 2012
I have just formatted my laptop and installed win-7 64 bit , Now I want to install PC Companion on it what I should do for it. I have ICS in my mobile.
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Apr 28, 2011
MY x10 mini pro will not install PC Companion to my Pc running Windows XP.The intstallation runs but each time it will return to the beginning screen.How do I install this on my PC?
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Nov 2, 2012
Location service is not working after the update FW 4.1.B.0.587.
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Jun 28, 2012
I cannot update my Sony Ericsson Xperia Mini SI No. 1248-9517. When I connect it to my pc Sony PC Companion it starts but it shows an error "Unable to install or start phone software update components."
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Feb 25, 2011
Unable to install or start phone software update components''I have the X10 mini and I'm trying to update the software on it. I've downloaded the PC companion, and the error shows up at the 2.Prepare stage of the update.
I have rebooted my computer and the phone too, and that error message still pops up every time I try to update.
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Jun 10, 2012
Unable to install or start phone software update components.is promptig every time.
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Jun 25, 2012
Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Dec 19, 2010
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
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Mar 15, 2011
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
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Sep 10, 2011
I can't seem to get PC companion to update the phone. I have tried about 5 times. Always failing. How to update the software?
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