BB Curve :: Browser Doesn't Work - Unable To Connect To The Selected Mobile Data Service
May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Mar 31, 2010
I'm unable to read individual emails when using the Outlook Web Access site in the internet browser window.I am using this to check work email and would rather do it this way (over the internet) than using the e-mail client that is part of the device. I'm able to log-in to my inbox and see everything I should see, however when I try clicking on an individual email to read it, nothing happens. I've tried clicking on the sender's name, the subject line and everything else on the line for that email. When I do that nothing happens.Am I doing this wrong? Is there somewhere else I'm suppose to click? Is there possibly some setting that needs to be turned on or maybe one that is on that should be unchecked?Any help would really, really be appreciated.
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May 1, 2012
I turn my 'data access via mobile network' on, but nothing happens and I get NO internet connection. There is no problem with my provider, and my wifi at home still works. I 've had this problem yesterday and now after downloading the new version of android, the problem is still here.
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Dec 24, 2014
My facebook doesn't work from my mobile data connection...
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Apr 15, 2015
I upgraded to lollipop today, all fine except my mobile data doesn't work.Tried turning off and on, switching to airplane mode and back, and changing mobile operator and back, still not working.
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Oct 18, 2012
I have a nokia Lumia 800 handset with airtel as service provider, I activated their GPRS data service (read edge) and I am not able to connect to internet, however earlier I had Vodafone and I never faced such issues with it,
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Sep 13, 2012
Unable to connect to At&T Mobile Network - Data Only
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Apr 19, 2012
how to connect to mobile data instead of wifi...my service provider doesnt send me any configuration settings for internet access..
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Aug 23, 2011
Service provider say I have access to internet - I was receiving mails and BBM for a while but have now lost that as well!When connected to desktop software, it says the Browser needs to be installed,....but how to do it?I have looked under options - advanced options - HRT which list a lot of GPRS numbers, and SErvice book has ticks by various things such as Facebook (browser Config) etc?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Oct 1, 2011
I am getting the "unable to connect to the internet" error when i launch the BB browser. I have read quite a few threads and havent seen an answer for my issue.
The odd thing is if i use the Media Net (AT&T browser)....i can connect to the internet. Is there a way to "re-install" the black berry browser? Also my Facebook app give me a "can not connect error" as well
PS this all started after i recieved some "verify this certificate" notices.
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Aug 31, 2012
Over the last 24hrs my phone is saying initialization failure and I am unable to connect to my service provider or my wireless network.
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Aug 20, 2011
I've got a blackberry curve 8520 and the other day, it completely wiped itself. I've managed to connect it back to my wifi but whenever i click on my browser and try to load a page it says 'Unable to connect to the internet, please try again later.' even though it says i am connected to the wireless.
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Nov 29, 2010
The instant my browser starts to load a page my phone switches from wifi to 3G (I see it switch up on the top bar). I don't know how long this has been going on; I learned about it this month after getting wifi in my home and cutting my data plan from 2GB to 200MB--and going over ther limit.My wifi signal ranges from -39 to -67 dBM, which is in the full to three-quarter range on the wifi signal indicator. The service status indicates I'm connected, and wifi diagnostics indicates no issues. If I turn off my mobile network, the browser uses the wifi with no problems. Lastly, my BB app RSS newsreader uses wifi with no problem, and when invoking the browser from within the newsreader, the browser stays on wifi!RIM technical support said this is happening because my phone senses my mobile carrier signal is stronger than wifi, so it uses mobile data instead. In other words, this is a "feature".I don't buy it. Everything I've read says the web browser should use wifi if it's available.
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Sep 29, 2011
I am on the eve of receiving my new un-locked Motorola Charm MB502 phone. I have AT&T as the provided but I know even though it is a T-Mobile phone it works on the AT&T network.However I do not have, nor do I want to pay for a data plan. In fact as of now I have a Sony Ericsson C905a from AT&T just for the reason of not having to have a data plan; I don't need it or want to pay the $$. But I am interested in the wi-fi features of the Charm.I started looking into the Charm's user guide and I want to know if anyone can tell me if it is possible and how to set up the phone so it ONLY uses wi-fi to connect to data? Can I block mobile data usage through configuration? I don't want 2 things to happen:Paying for a lot of pay-as-you-use data MB.having AT&T see so many data packets and automatically slap a data plan on my phone.
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Oct 3, 2010
I have a Sony Ericsson Xperia X10 and tried to use the Update Service to get the latest firmware for my phone, but after the new phone software was downloaded and started to install onto my phone it only got to a few milimetres of completing before it threw out an error saying that that it couldn't install the new software!!Now my phone doesn't want to work anymore! Every time I start up the phone it just shows the x10 picture with an exclamation mark in a yellow triangle!
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Jun 7, 2011
my browser isnt working when i click on the icon a message is displayed "your device doesnt have any browser configuration service book entries "
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Oct 14, 2011
after installing Gingerbread, my mobile browsing (internet) doesn't work anymore! I can only go on Wifi to connect online, which is REALLY bothersome!'ve tried airplane mode, selecting networks (only one to select from) and SIM pull
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Oct 22, 2012
after upfating to 5.1.1 if i disable the wifi, mobile data doesn't switch on it doesn't happen everytime but most of the time. on previous updates it was fine.
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Nov 2, 2015
I cannot get the mobile data connection to work. I have restarted the phone, contacted my network provider for the information to set up a new connection, have updated the software, have done a reset but nothing is working. I also do not have the 3G symbol next to my network provider so something seems to be missing or not working correctly.
I have put the sim into my Iphone and I do not have any problems. It immediately connects to 3G and I have internet and do not have to change any setup info. Its pretty frustrating as I have only had it for less than a week but have spent most of the time searching for a solution and am wondering, if there are this many issues, whether not to just return the phone. Any tips to setup the mobile data connection?
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Sep 12, 2015
After a few problems with my phone, I had to flash the stock ROM again. This was done without a problem and everything works, except for my mobile data. When I press it, it will turn green, but no letter will appear at the top of my screen and the data just wont work.
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Jul 3, 2010
I realised on my mobile that once i activate airplane mode with the mobile data on, it doesnt disable the mobile data. It is still on while the wifi turns off.
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Apr 11, 2015
After I updated my Xperia Z3 to 5.1.1, connecting to the wi.fi became a problem. The mobile doesn't connect automatically to my wi.fi. It shows the there is an authenticating problem. It connects after several times of trying. What should I do expect for software repair???
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Mar 13, 2012
We've just had our virginmedia set top tv hard drive replaced and I can no longer contact with my iPhone 3, although there is no problem with my wife's Samsung mobile, or our Windows laptop.
Have reset router and tried to switch cellular data off and changed to the static setting without joy.
Info:
iPhone 3G
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Jan 4, 2012
The phone shows 3g and full bars of service, but whenever I try to call with it, there's no sound until the "call failed' tone goes. No ringing, nothing. The tone plays fine, as do music and videos, but texts and calls cannot be sent or received. Considering it got wet recently (I stuck in rice for a few days), there may be some corrosion or something.
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Jan 24, 2010
I`m surprised that Gmail for Mobile app doesn`t work on my Nokia 6303, though it did work well with my old 6151 (and the operator is the same, nothing has changed except the phone model). It downloads properly, but when I try to open the Gmail, it keeps constantly asking for internet connection. But the connection is there! I press the "yes" but it keeps asking till finally tells to check the connectivity... And I have no problems with browsing the internet or opening and using my email accounts via web. I checked my settings but they seemed to be fine. But Gmail just doesn`t work, though I`ve tried several versions besides the newest one.
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Apr 14, 2010
I am a new BB user and have recently purchased the BB 9700. I have NEVER been able to use the Facebook App. I had downloaded the v1.7 from App world and it never worked giving me the message: "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"
I deleted it and tried downloading from the link sent from this website for v1.6 and received this message:
"Notice Sorry, your device does not meet the system requirements that are needed to support Facebook." I must state that this is not the only problem I am having, it now seems that Bluetooth doesn't work either.
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Oct 7, 2012
I took my phone to Nokia care center, but now the mobile data is not connecting and the wi-fi is not connection as well.
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May 29, 2011
The Mobile Data does not work for Me after upgrading to 2.2.2 the official update.
I have dowloaded the setting once more from the operator and I have rebooted the phone once.
The Mobile data comes for about 20 seconds when i reboot the phone and then it disappears.
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Oct 18, 2012
know if this 9788 works out of China?9788 is TD-CDMA system specially for China Mobile; this phone works fine in China; but it stops getting Emails after arrived Malaysia; phone call and text message are fine; it gets a small "edge" (not EDGE) , we checked the BB service status is fine, did battery pull, switch between several carriers, 2G only, data service while roaming is on; it can only get edge on Digi 2G; get emegency call only on all other carriers?
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