Xperia Z5 :: Cannot Get Mobile Data Connection To Work
Nov 2, 2015
I cannot get the mobile data connection to work. I have restarted the phone, contacted my network provider for the information to set up a new connection, have updated the software, have done a reset but nothing is working. I also do not have the 3G symbol next to my network provider so something seems to be missing or not working correctly.
I have put the sim into my Iphone and I do not have any problems. It immediately connects to 3G and I have internet and do not have to change any setup info. Its pretty frustrating as I have only had it for less than a week but have spent most of the time searching for a solution and am wondering, if there are this many issues, whether not to just return the phone. Any tips to setup the mobile data connection?
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Dec 24, 2014
My facebook doesn't work from my mobile data connection...
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Jul 29, 2014
I just bought my new sony z2. Every time i yurn the mobile data on ihave no connection. Although i paid fotlr internet package
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Jun 13, 2012
I am just sitting on my office desk, 2 meters from the router all day. But the phone keeps connecting to mobile data and just takes 5 kb of data for 20 -30 times a day. I fiddled with automatic background data settings, with no success.
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Apr 12, 2015
i am using Xperia Z2 D6502.
Xperia 's default Email app unable to use Mobile Data Connection after it get resumed from "Restrict Background Data" Set.
it is working fine with WiFi Connection. i tried by resetting Email app and MS Exchange Service but the problem is still there.
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May 1, 2012
I turn my 'data access via mobile network' on, but nothing happens and I get NO internet connection. There is no problem with my provider, and my wifi at home still works. I 've had this problem yesterday and now after downloading the new version of android, the problem is still here.
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Apr 15, 2015
I upgraded to lollipop today, all fine except my mobile data doesn't work.Tried turning off and on, switching to airplane mode and back, and changing mobile operator and back, still not working.
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Aug 1, 2010
After jailbreaking, among loosing FaceTime and MMS, I now notice that I lost my AT&T Cellular Data. I tried restarting and resetting my network settings. I can't restore because I am not home and I do not use my MacBook for backups/syncing my iPhone. Anyone else have this issue?
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Jul 21, 2011
Yesterday i used the the mobile data connection just as normal. I downloaded from the store and everything. Then i was back in wlan. I tried Fring. I wanted to try Fring also on 3G or Edge or HDSPA or whatever comes out from my handy and goes into the air ^^ I don't know anymore.So I turned off my wlan and was down. No internet anymore and even there was no icon in the toolbar.
I turned my phone on and off, unistalled every app i installed since the last time it worked, which was just an hour before that.
The things i installed were: A brightness widget (appears under volume controll if you press the volume buttons. I forgot the name.) and "Quicksettings", which leeded to uninstalling the first mentioned unit.After that didn't help either, i changed the card in my phone with another from the same provider. It didn't work. In the same move i put my card to another smartphone and got a connection.Conclusion: Either my phone is misconfigured (which i hope for) or it's broken (which would suck but i have warrenty left).
I even tried to let my provider send me the right connection data and saved them. Nothing...I know there is the way of getting back to factory settings, but i only want to try that if i'm running out of possibilities. And of course i don't want to lose my app data. my phone is not rooted now and i know i have to, to save my app data and apps (which sucks. 1-0 for the iPhone). I you have only ideas that could be done by rooting my phone i would do so, but i would rather avoid that because of the 'maybe warranty loose'.
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Aug 27, 2015
I have a Galaxy S6 (64G) from AT&T. I've been having problems receiving Whatsapp notifications when the screen is turned off for a while. I measured that it takes about 10-15 minutes after the screen is turned Off using the web interface for whatsapp. I have enabled notifications to always allow pop ups in the appI checked that restrict background data is not enabled for WhatsppI have set Whatsapp notifications as priority under App notificationsChecked to make sure that So not disturb is set to OFF.
After the connection is dropped I see all the missed messages and notifications showing up only after opening the app. This has been very annoying and I've been unable to respond to important messages in a timely manner if the phone has been idle for a while.
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Sep 12, 2015
After a few problems with my phone, I had to flash the stock ROM again. This was done without a problem and everything works, except for my mobile data. When I press it, it will turn green, but no letter will appear at the top of my screen and the data just wont work.
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Oct 7, 2012
I took my phone to Nokia care center, but now the mobile data is not connecting and the wi-fi is not connection as well.
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May 29, 2011
The Mobile Data does not work for Me after upgrading to 2.2.2 the official update.
I have dowloaded the setting once more from the operator and I have rebooted the phone once.
The Mobile data comes for about 20 seconds when i reboot the phone and then it disappears.
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Mar 29, 2010
Hi have a X6 and loaded ovi maps, worked fine when I had a 3G data connection. now when i dont have one the GPS seems to not work. DO I need a 3G or wifi for it to work or does it work as a stand alone without any data connection.
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Dec 5, 2014
Ive had my z3 about 3 weeks on three network and it has been dropping the mobile data connection daily. If i reset the phone it starts to work again. But after a couple of hours it loses it again.
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Dec 1, 2014
I uninstall some applications, i just noticed this morning, my mobile data is not working. I tried connecting to wifi and it is working fine.
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Jul 3, 2010
While at home on WiFi my z3 is still using mobile data at the same time?? I can see the upload and download symbols working as well as the WiFi symbols?
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Mar 31, 2015
I just update my Sony Xperia Z3 to lollipop 5.0.2. After update I cannot detect my mobile data But there is no problem connecting with WiFi. I really need to use Internet
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Nov 29, 2014
If leave a wifi area my xperia z2 doesn't start to use mobile data, so I have to reboot like ten times a day...
Also i even lose mobile data without entering a wifi sometimes.furthermore the signal is pretty weak compared to my old xperia Z :-(
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Sep 20, 2015
I have a three month old Z3 on Vodafone in the UK. I have travelled abroad with it 4 times in that time. The first 3 times were fine. Data worked as normal. This month I went to CZ Republic where it was fine. Flew home Saturday. Flew to Spain on the Sunday - no data roaming. I could get texts and make calls but could not get internet or even pick up a 3g or 4g signal at all - even though my 3 friends, all on vodafone right next to me had no problem. I called vodafone and took it into a shop over there. They reset all of the settings for me including setting a new APN etc.Still nothing. They are insistent it is a software fault with the phone - not a connection issue.I landed back in the UK last night and I am picking up data fine again - but I go away next week again and need to make sure it will be working.
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Oct 15, 2015
I can't activate my mobile data at all... i tried all restarting my phone and checking the network services but i still cant activate it
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Oct 13, 2014
I have this weared problem in my z2. My location gets turned on automatically & it's costing me mobile data charges even if I'm using Wi-Fi only... Mobile data is turned off. I see this money deduction msg after every few mins .
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Jan 3, 2015
I just recently upgraded my Z3 to Lollipop after that I tried to use the mobile data outside but it wont work there's no "H" or "E" with arrows up and down showing above the signal.
*Note (I'm using GLOBE sim card I usually use the mobile data when out side range of a WiFi, It works before after I upgraded it to Lollipop.)
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Oct 14, 2011
after installing Gingerbread, my mobile browsing (internet) doesn't work anymore! I can only go on Wifi to connect online, which is REALLY bothersome!'ve tried airplane mode, selecting networks (only one to select from) and SIM pull
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Nov 24, 2011
Every so often, mobile data stops working (and no symbol for data on the phone)Signal strength is strong.Switching mobile data off and on again, re-selecting network, switching GPRS/3G does not fix it.The only way to fix it is to reboot the phone. I think it usually happens after I've been in an area with low/no signal for a while. (Obviously when I have the signal back, I expect the mobile data to also come back automatically).Neo 2.3.4 Operator Simyo (Spain)It also happens to my wife's phone (Neo 2.3.4 Simyo as well) Is this a known bug?
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Nov 3, 2010
i bought a new Mini Pro, how can I sync between my outlook contacts and my mobile, this is very difficult, there is no button I found to do that,
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Oct 22, 2012
after upfating to 5.1.1 if i disable the wifi, mobile data doesn't switch on it doesn't happen everytime but most of the time. on previous updates it was fine.
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Oct 5, 2015
My Z3 phone keep on appear a message saying that my mobile data is disable when I scroll to open my phone or scroll down (from top) to view notification.
How to get rid of the message and it is necessary to switch on the mobile data which will cost me money?
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