Galaxy S6 :: Why Losing Mobile Data Connection When Screen Turned Off
Aug 27, 2015
I have a Galaxy S6 (64G) from AT&T. I've been having problems receiving Whatsapp notifications when the screen is turned off for a while. I measured that it takes about 10-15 minutes after the screen is turned Off using the web interface for whatsapp. I have enabled notifications to always allow pop ups in the appI checked that restrict background data is not enabled for WhatsppI have set Whatsapp notifications as priority under App notificationsChecked to make sure that So not disturb is set to OFF.
After the connection is dropped I see all the missed messages and notifications showing up only after opening the app. This has been very annoying and I've been unable to respond to important messages in a timely manner if the phone has been idle for a while.
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Jan 2, 2016
I have mobile connection to my network buy suddenly it goes away and says no network. Why does that happen. I have searched the internet factory reset it everything. My phone is free of lock
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Apr 22, 2015
basically my phone is not connecting to mobile data after wi-fi connection is lost or manually disconnected. This is not always happening but once it happens the only way to bring back mobile data is by restarting the phone or manually toggling mobile data on and off in settings. Once it connects to mobile data it'll work for a while but then after being connected on WI-FI for a while it won't go back to mobile data on its own.
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Jul 21, 2011
Yesterday i used the the mobile data connection just as normal. I downloaded from the store and everything. Then i was back in wlan. I tried Fring. I wanted to try Fring also on 3G or Edge or HDSPA or whatever comes out from my handy and goes into the air ^^ I don't know anymore.So I turned off my wlan and was down. No internet anymore and even there was no icon in the toolbar.
I turned my phone on and off, unistalled every app i installed since the last time it worked, which was just an hour before that.
The things i installed were: A brightness widget (appears under volume controll if you press the volume buttons. I forgot the name.) and "Quicksettings", which leeded to uninstalling the first mentioned unit.After that didn't help either, i changed the card in my phone with another from the same provider. It didn't work. In the same move i put my card to another smartphone and got a connection.Conclusion: Either my phone is misconfigured (which i hope for) or it's broken (which would suck but i have warrenty left).
I even tried to let my provider send me the right connection data and saved them. Nothing...I know there is the way of getting back to factory settings, but i only want to try that if i'm running out of possibilities. And of course i don't want to lose my app data. my phone is not rooted now and i know i have to, to save my app data and apps (which sucks. 1-0 for the iPhone). I you have only ideas that could be done by rooting my phone i would do so, but i would rather avoid that because of the 'maybe warranty loose'.
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Dec 19, 2012
Phone loses any data connection (wi-fi/3g/edge/...) when screen is turned off everyday starting midnight till morning! That's very annoying - I need my messenger to be online even after midnight.
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Dec 11, 2014
My iPhone 6 is about three weeks old and it keeps losing its data signal. I'm on AT&T and have good coverage throughout my area (never an issue with my 4s). The result is that when I'm off of wifi I periodically can't use Siri/internet/visual voicemail. It comes back if I completely restart my phone. This started happening a few days ago sporadically but I'm losing the data connection multiple times a day now.What's going on?
Info:
iPhone 6, iOS 8.1.1
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Jun 30, 2010
Does anyone have a weird issue of data dropping completely during the call? When I place a call the 3g icon disappears completely and nothing that requires data works until I hung up. Once I hang up the 3g service is restored pretty much instantly. Also the top of the phone where earpiece is gets very hot during the call. I called apple and they told me to come to the store and get a replacement. I just wanted to confirm if this problem is widespread as I will be getting the replacement from the same store. I guess it might be relevant - I am using a bumper case.
My girlfriend's phone (bought through vodafone rather than apple store) doesn't have this issue.
On another issue (or non-issue) I also noticed that my front camera is a lot less saturated that hers for some reason. When I place a facetime call and hold both phones together, the colors are very different . Hers is slightly over saturated and mine doesn't have any vibrancy to colors at all. Not sure what to make of it but there might be different sensors on iPhones (I remember reading somewhere that there is not enough production of 5mp sensors at any single factory)
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Dec 4, 2012
Is anyone else having a problem with their Lumia 822 losing it's data connection? My phone loses it's data connection at least once a day. The only way I have found to get it back, is to turn the phone off and back on, which is a pain. It seems to happen a lot at night, but has happened a couple of times during the day. It can be hours before I notice that nothing is coming in or updating.
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Nov 4, 2011
Over the past week, or so, I have been experiencing intermittent losses of data and phone service. This issue has been magnified over the past few days. Initially, I thought it was a result of an early season snowstorm, that more or less, crippled my state (Connecticut), and since I am a power utility engineer, as you can imagine, I have been on the phone quite a bit. As we moved closer to full electric restoration, I am seeing that this isn't an issue brought on by inclement weather, but by a software/hardware glitch.
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Aug 31, 2014
How do I stop the prompt coming up indicating that mobile data is turned off for a certain app. I know it is turned off and I don't want to be reminded every time I open an app.
Info:
iPhone 5, iOS 7.1.2
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Feb 20, 2015
This happens periodically. I can't connect to Internet even if LTE is displayed on my signal bar.
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Dec 13, 2011
Since Verizon had their 4g issues the other day I have noticed that i keep losing my data connection. I can still make phone calls but can't get on line. I will watch as my data connection goes from 4g to 3g to nothing as i am standing in the same spotI am just wondering if anyone else is having the same issue? I have used about 10 gigs this month but i don't think i am getting throttled ( if Verizon even does that).
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Dec 2, 2014
My wife and I both have 2014 Moto Xs on AT&T, roughly 3 weeks old. My phone is 100% great, however her phone will only connect to Wifi networks if mobile data is turned off.
I've tried everything, and can't get it to work correctly. It will either show the list of networks associated with the device with the word "disabled" under the most recent network, or be stuck on the blank "Searching for Wi-Fi networks..." screen.
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Dec 8, 2014
since upgrading to IOS 8, I am constantly getting warnings that from apps that mobile data is turned off. This happens when connected via WiFi and even when opening Settings - the place where you turn mobile data on and off! How can I disable this annoying alert and has a bug been submitted as it is incor behaviour to moan about mobile data when INET connectivity is present via WiFi.Â
BTW, this interface for this site is tragically bad when using an iPhone 5 in landscape mode. It doesn't "just work"
Info:
iPhone 5, iOS 8.1.1
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Feb 17, 2012
I've tried calling Verizon, but they won't open a ticket because of a known issue with the .173 update, but everytime I enter a extended network area, I quickly lose data connection. It seems like I hear of quite a few people in my area having this problem. Verizon pushed a hybrid PRL to my phone and the PRL version went from 15098 to 13014. Am I going to just have to wait till they actually send someone to fix a local tower or is this something nation wide?
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Jul 29, 2014
I just bought my new sony z2. Every time i yurn the mobile data on ihave no connection. Although i paid fotlr internet package
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Aug 1, 2010
After jailbreaking, among loosing FaceTime and MMS, I now notice that I lost my AT&T Cellular Data. I tried restarting and resetting my network settings. I can't restore because I am not home and I do not use my MacBook for backups/syncing my iPhone. Anyone else have this issue?
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Nov 2, 2015
I cannot get the mobile data connection to work. I have restarted the phone, contacted my network provider for the information to set up a new connection, have updated the software, have done a reset but nothing is working. I also do not have the 3G symbol next to my network provider so something seems to be missing or not working correctly.
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I have put the sim into my Iphone and I do not have any problems. It immediately connects to 3G and I have internet and do not have to change any setup info. Its pretty frustrating as I have only had it for less than a week but have spent most of the time searching for a solution and am wondering, if there are this many issues, whether not to just return the phone. Any tips to setup the mobile data connection?
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Jun 13, 2012
I am just sitting on my office desk, 2 meters from the router all day. But the phone keeps connecting to mobile data and just takes 5 kb of data for 20 -30 times a day. I fiddled with automatic background data settings, with no success.
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Apr 12, 2015
i am using Xperia Z2 D6502.
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Xperia 's default Email app unable to use Mobile Data Connection after it get resumed from "Restrict Background Data" Set.
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it is working fine with WiFi Connection. i tried by resetting Email app and MS Exchange Service but the problem is still there.
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Dec 24, 2014
My facebook doesn't work from my mobile data connection...
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Apr 19, 2011
I Bought a new Sony Ericsson X10 today, and i turned on my mobile but the screen showing a lock ? i didn't see the settings (language, date/start up).. what is the problem?
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Jul 13, 2015
How do I upgrade without losing my data? If I just flash it, I will lose everything on the phone, right?
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Dec 29, 2015
I recently rooted and installed twrp and i want to get android 6.0 when it comes out. My question is how can i un root and uninstall twrp to get the ota update without losing data? If I need to flash the stock rom i can but i really don't want to lose my data...
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Apr 28, 2015
Try even ,thru device manager and reset password but didn't work and not unlock.
as lock out and don't want do factory reset,as i would loose my all data and photos.
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Nov 17, 2015
I noticed that when my phone was sitting still the screen would randomly turn on, not just to the ambident display screen but to the lockscreen. I realized it was happening anytime the phone lost its data connection and had to reconnect. I can replicate it by turning airplane mode on then off and immediately turning the screen off with the power button. After about 5 seconds, the screen turns on again on its own. I've tried disabling ambient display, daydream, tasker, and bluetooth, but it still happens. I have unlocked the bootloader and changed the dpi but everything else is stock, no root.
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Jun 28, 2015
Who else got gps issues with this device? When location is set to gps only and data turned off, gps doesn't work. In my previous devices it would work no problem.
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Jan 2, 2016
My galaxy s6 keeps giving me notifications on my data roaming as been lost... Keeps going into roaming. I can't use my data. Why
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Aug 14, 2015
I have both wifi and mobile date turned and my Verizon galaxy s5 with lollipop turns my data on and starts to perform an update. I go to my quick data button and it shows that data is off, but on the top of the phone it shows data is on. The only way to stop the download is to turn on airplane mode.
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