Motorola Droid Razr :: Losing Data Connection For No Reason?
Dec 13, 2011
Since Verizon had their 4g issues the other day I have noticed that i keep losing my data connection. I can still make phone calls but can't get on line. I will watch as my data connection goes from 4g to 3g to nothing as i am standing in the same spotI am just wondering if anyone else is having the same issue? I have used about 10 gigs this month but i don't think i am getting throttled ( if Verizon even does that).
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Feb 17, 2012
I've tried calling Verizon, but they won't open a ticket because of a known issue with the .173 update, but everytime I enter a extended network area, I quickly lose data connection. It seems like I hear of quite a few people in my area having this problem. Verizon pushed a hybrid PRL to my phone and the PRL version went from 15098 to 13014. Am I going to just have to wait till they actually send someone to fix a local tower or is this something nation wide?
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Nov 4, 2011
Over the past week, or so, I have been experiencing intermittent losses of data and phone service. This issue has been magnified over the past few days. Initially, I thought it was a result of an early season snowstorm, that more or less, crippled my state (Connecticut), and since I am a power utility engineer, as you can imagine, I have been on the phone quite a bit. As we moved closer to full electric restoration, I am seeing that this isn't an issue brought on by inclement weather, but by a software/hardware glitch.
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Aug 10, 2012
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
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Jan 17, 2012
I dont know if this has been reported but after searching the forums i didnt see anything this specific so i figured to ask. My apologies if it is there already.Having the issue that has basically kept me from using smart actions, i had smart actions setup to disable background data when the screen is off, not charging and no movement is detected. The problem is when i turn on back the screen and begin to use the device the 4g icon stays white the whole time, and the data connection does not kick in at all. I usually end up having to put the device to sleep or airplane mode or rebooting all together to restore the data connection
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May 8, 2012
When Bluetooth is turned on, my data connection will disappear (i.e. the 3G or 4G icon on my screen will go away) sometime between 30 min to 2 hours after turning phone on (different length each time). I can still make calls, but the data connection is gone until I restart the phone.WiFi will still be able to connect.If bluetooth is not turned on, the data connection is fine, both 3G and 4G and wifi.
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Nov 17, 2012
I am unable to make a data connection between my Droid M and Win 7 laptop. Connections are quickly made btwn the phone and other devices.
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Dec 29, 2011
Recently my phone keep rebooting itself about every 2~3 hours.And some time, the power up button unable to wake up the phone display, so need press few times until it responce
[code]...
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Jan 10, 2012
I had the 4G logo showing in the notification bar and tried to use an app (at the time it was FourSquare) but the app kept saying "no data connection". the 4G signal was weak, I hit airplane mode on and off to reset, it came back into 3G with full strength and still "No Data Connection" Same story after rebooting the phone... By the time I drove home it connected to my WiFi and no issues since then.
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Apr 15, 2012
I was sitting at work the other evening and heard a phone ringing. It was very faint. I looked all around and it turned out to me my Razr. It was ringing from the earpiece speaker for no reason. No text, email, call, Nothing... The only way to get it to stop was to hold down the power and volume keys and do a reboot.
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Jul 11, 2012
The only way i get sound back is to plug in my headphones and then unplug them. After i do that i get the sound back again
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Jul 10, 2012
Both my wife's razr maxx and mine lose sound for media like play music, games and even stock music player at random times when the issue occurs. Only way I get it back is either restart the phone or if I go to menu>system settings>sound>sounds and turn ringtone volume all the way down and back up again. I thought is was just my phone but my wife complained about it to me and showed her what I do to get it back. I already did a FDR after ICS update.
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Jun 6, 2011
This is happening 2-3 times a day on average where I won't have any data connection at all. Nothing connects data-wise and 3G/1X icon disappears altogether. Never happened before GB update. Simple reboot restores the data connection.
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Jan 19, 2013
Can't get a data connection
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Feb 14, 2012
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03
Model Number- XT 910
Android Version- 2.3.5
Baseband Version- U_03.1C.85P
Kernel Version- 2.6.35.7-gf61d3a8
a24124@zin22lnxdroid14#1
Build Number- 6.5.1_73-SPD-IRD-21
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Dec 19, 2012
Phone loses any data connection (wi-fi/3g/edge/...) when screen is turned off everyday starting midnight till morning! That's very annoying - I need my messenger to be online even after midnight.
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Dec 11, 2014
My iPhone 6 is about three weeks old and it keeps losing its data signal. I'm on AT&T and have good coverage throughout my area (never an issue with my 4s). The result is that when I'm off of wifi I periodically can't use Siri/internet/visual voicemail. It comes back if I completely restart my phone. This started happening a few days ago sporadically but I'm losing the data connection multiple times a day now.What's going on?
Info:
iPhone 6, iOS 8.1.1
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Nov 27, 2011
My razr connects to my car but will not download the phone book to the car. I have a original motorola droid and a htc thunderbolt and the worked fine.
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Jun 30, 2010
Does anyone have a weird issue of data dropping completely during the call? When I place a call the 3g icon disappears completely and nothing that requires data works until I hung up. Once I hang up the 3g service is restored pretty much instantly. Also the top of the phone where earpiece is gets very hot during the call. I called apple and they told me to come to the store and get a replacement. I just wanted to confirm if this problem is widespread as I will be getting the replacement from the same store. I guess it might be relevant - I am using a bumper case.
My girlfriend's phone (bought through vodafone rather than apple store) doesn't have this issue.
On another issue (or non-issue) I also noticed that my front camera is a lot less saturated that hers for some reason. When I place a facetime call and hold both phones together, the colors are very different . Hers is slightly over saturated and mine doesn't have any vibrancy to colors at all. Not sure what to make of it but there might be different sensors on iPhones (I remember reading somewhere that there is not enough production of 5mp sensors at any single factory)
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Dec 4, 2012
Is anyone else having a problem with their Lumia 822 losing it's data connection? My phone loses it's data connection at least once a day. The only way I have found to get it back, is to turn the phone off and back on, which is a pain. It seems to happen a lot at night, but has happened a couple of times during the day. It can be hours before I notice that nothing is coming in or updating.
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Jan 1, 2012
I am having issues streaming music over 3G and 4G netowrks.It works great over a WIFI connection just not over the 3 and 4g netowrks.My laptop is a Macbook pro.
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Sep 16, 2012
I searched around and found a few forums dealing with similar issues and the previous models of the Razr, but couldn't find any solutions. I purchased a Razr M yesterday and cannot get the hotspot to function. I can connect the computer to the hotspot and I can see that connection on both the phone and the laptop, but I have no internet connection. I previously had an HTC Incredible and it worked with no issues. I have tried disabling the security, re-naming the connection, changing the channel in the hotspot settings and even changing the client start address. this is really frustrating to me because it is the primary use of this phone. (or at least it's supposed to be) has there been any solution to this issue in the previous models I missed? is anyone else having this problem?
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Nov 12, 2012
My RAZR M seems to have problems establishing a GPS connection. I have successfully established the connection, but often have to reboot the phone in order to get the connection established. At this point, I have been unable to figure out the pattern of when I can no longer get connected. I have turned off all Smart Actions that manipulate the GPS connection, I have tried leaving it on all the time, or off when I am not outside, nothing consistent that I can figure out.
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Jul 18, 2012
Really poor day with the phone today. All day (motly midtown Manhattan) my phone was bouncing from 3G to 4G to white indicators. It was getting very hot. Tried power down, airplane mode, it was not staying connected to Google and chewing through the battery. I was in and out of areas with poor/no signal a few times but for the most part I was in a good signal area (3 bars). I was able to get calls and had three bars (even when the indicators were white) as I expected
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Sep 27, 2012
Is there a way to keep WiFi Connected all the time? Mine turns white when the screen goes to sleep and takes some time to turn back blue. i have checked the advanced settings, and it is set to Always keep WiFi on during sleep. When it is white, I don't get email, Gmail Chat, etc. As soon as it turns blue, I receive email, and Chat messages.
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Jul 6, 2012
Anyone having problems with bluetooth headsets dropping connections? I have a Motorola H17txt and Bose Series II, both will start cutting in and out, then completely drop the connection after about five minutes.
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Nov 27, 2011
I can't find information about the 4 USB connection modes. When I plug in the usb cable I see PC Mode/Windwos Media Sync Mode/USB Mass Storage/Charge Only.The charge only mode is self explainatory. What are the other modes for and which one should be default when using MOTOCast sync or windows media player sync? I'm suspecting if I want to do a straight file copy I'd pick the Mass Storage mode?can I choose a default or will I always have to pick one?
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Sep 25, 2012
this has started recently...when I answer the phone, I will hear the first word or two from the caller, then it goes "mute". The screen still shows that the call is connected, however, the caller and I are not able to hear each other. If I hang up and call them back, the phone works fine.
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Feb 20, 2015
This happens periodically. I can't connect to Internet even if LTE is displayed on my signal bar.
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