Motorola Droid X2 :: Losing Data And Service Connection
Nov 4, 2011
Over the past week, or so, I have been experiencing intermittent losses of data and phone service. This issue has been magnified over the past few days. Initially, I thought it was a result of an early season snowstorm, that more or less, crippled my state (Connecticut), and since I am a power utility engineer, as you can imagine, I have been on the phone quite a bit. As we moved closer to full electric restoration, I am seeing that this isn't an issue brought on by inclement weather, but by a software/hardware glitch.
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Dec 13, 2011
Since Verizon had their 4g issues the other day I have noticed that i keep losing my data connection. I can still make phone calls but can't get on line. I will watch as my data connection goes from 4g to 3g to nothing as i am standing in the same spotI am just wondering if anyone else is having the same issue? I have used about 10 gigs this month but i don't think i am getting throttled ( if Verizon even does that).
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Feb 17, 2012
I've tried calling Verizon, but they won't open a ticket because of a known issue with the .173 update, but everytime I enter a extended network area, I quickly lose data connection. It seems like I hear of quite a few people in my area having this problem. Verizon pushed a hybrid PRL to my phone and the PRL version went from 15098 to 13014. Am I going to just have to wait till they actually send someone to fix a local tower or is this something nation wide?
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Jul 16, 2010
quite often when I press the power button to just shut the screen off on my Droid X, and then turn it on later, it says that theres no service for a second or two and it then returns to 3g. Is this happening to your Droid X too?
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Jun 16, 2011
Sometimes in the middle of listening to online radio, sending photos over gmail, or updating facebook, my phone stops sending/receiving data.I correct this by resetting the phone. What's causing the phone to stop receiving data all of a sudden?
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Jun 6, 2011
This is happening 2-3 times a day on average where I won't have any data connection at all. Nothing connects data-wise and 3G/1X icon disappears altogether. Never happened before GB update. Simple reboot restores the data connection.
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Dec 19, 2012
Phone loses any data connection (wi-fi/3g/edge/...) when screen is turned off everyday starting midnight till morning! That's very annoying - I need my messenger to be online even after midnight.
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Dec 11, 2014
My iPhone 6 is about three weeks old and it keeps losing its data signal. I'm on AT&T and have good coverage throughout my area (never an issue with my 4s). The result is that when I'm off of wifi I periodically can't use Siri/internet/visual voicemail. It comes back if I completely restart my phone. This started happening a few days ago sporadically but I'm losing the data connection multiple times a day now.What's going on?
Info:
iPhone 6, iOS 8.1.1
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Jun 30, 2010
Does anyone have a weird issue of data dropping completely during the call? When I place a call the 3g icon disappears completely and nothing that requires data works until I hung up. Once I hang up the 3g service is restored pretty much instantly. Also the top of the phone where earpiece is gets very hot during the call. I called apple and they told me to come to the store and get a replacement. I just wanted to confirm if this problem is widespread as I will be getting the replacement from the same store. I guess it might be relevant - I am using a bumper case.
My girlfriend's phone (bought through vodafone rather than apple store) doesn't have this issue.
On another issue (or non-issue) I also noticed that my front camera is a lot less saturated that hers for some reason. When I place a facetime call and hold both phones together, the colors are very different . Hers is slightly over saturated and mine doesn't have any vibrancy to colors at all. Not sure what to make of it but there might be different sensors on iPhones (I remember reading somewhere that there is not enough production of 5mp sensors at any single factory)
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Dec 4, 2012
Is anyone else having a problem with their Lumia 822 losing it's data connection? My phone loses it's data connection at least once a day. The only way I have found to get it back, is to turn the phone off and back on, which is a pain. It seems to happen a lot at night, but has happened a couple of times during the day. It can be hours before I notice that nothing is coming in or updating.
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Sep 9, 2011
My old now deactivated phone (Droid X) rang in my bag. I answered it in confusion and it was the wife. My Bionic never rang. So I tried to make a call from the Bionic, for the first time, and I got the "we can not authorize your phone please hold" message.
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Feb 20, 2015
This happens periodically. I can't connect to Internet even if LTE is displayed on my signal bar.
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Aug 27, 2015
I have a Galaxy S6 (64G) from AT&T. I've been having problems receiving Whatsapp notifications when the screen is turned off for a while. I measured that it takes about 10-15 minutes after the screen is turned Off using the web interface for whatsapp. I have enabled notifications to always allow pop ups in the appI checked that restrict background data is not enabled for WhatsppI have set Whatsapp notifications as priority under App notificationsChecked to make sure that So not disturb is set to OFF.
After the connection is dropped I see all the missed messages and notifications showing up only after opening the app. This has been very annoying and I've been unable to respond to important messages in a timely manner if the phone has been idle for a while.
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Aug 10, 2012
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
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Feb 22, 2012
Looks like verizon is having a problem with data services. I'm in Southern NH and no 4G or even 3G service for the last 25min.
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Jan 17, 2012
I dont know if this has been reported but after searching the forums i didnt see anything this specific so i figured to ask. My apologies if it is there already.Having the issue that has basically kept me from using smart actions, i had smart actions setup to disable background data when the screen is off, not charging and no movement is detected. The problem is when i turn on back the screen and begin to use the device the 4g icon stays white the whole time, and the data connection does not kick in at all. I usually end up having to put the device to sleep or airplane mode or rebooting all together to restore the data connection
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May 8, 2012
When Bluetooth is turned on, my data connection will disappear (i.e. the 3G or 4G icon on my screen will go away) sometime between 30 min to 2 hours after turning phone on (different length each time). I can still make calls, but the data connection is gone until I restart the phone.WiFi will still be able to connect.If bluetooth is not turned on, the data connection is fine, both 3G and 4G and wifi.
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Nov 15, 2011
Been having horrendous problems with data connectivity. I take the train from Baltimore to DC every day, and w/my OG Droid, never had problems, even if one or two location only seemed to have 1x available. With my Bionic, however, I am frequently dropping my data connection completely (moreso than it seems when I bought the phone in September -- not 100% sure since I wasn't paying close attention to it those first couple weeks).For the heck of it, I thought I report it on twitter and see what kind of response I would get from @VZWSupport. (I always get better Comcast support from their twitter folks than from my local office).Got a response (see attached graphic).They told me to enable data roaming. Really? Anybody had success with that? I'm worried about running up a huge bill.
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Nov 17, 2012
I am unable to make a data connection between my Droid M and Win 7 laptop. Connections are quickly made btwn the phone and other devices.
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Jun 24, 2012
It seems the last two months y wife (Razr) and I (Bionic) have been having issues with our 4g going from blue to white and loosing data connection. I thought this recent update last week would make it better but it hasn't. I hear different things from Verizon tech support and going in to the store. Tech support saying it may be a bad phone and had me pop out the sim card.
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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Jan 10, 2012
I had the 4G logo showing in the notification bar and tried to use an app (at the time it was FourSquare) but the app kept saying "no data connection". the 4G signal was weak, I hit airplane mode on and off to reset, it came back into 3G with full strength and still "No Data Connection" Same story after rebooting the phone... By the time I drove home it connected to my WiFi and no issues since then.
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Nov 17, 2011
Im having the same issue as a lot of other people (so i read). Mine has progressively gotten worse. My data connection shows active (sometimes it doesnt) but I cannot transfer data. After multiple restarts/battery pulls, i have data connection but NO app will transfer data except the web browser and dolphin. Even Gmail will not sync. So i can surf the web, but cant check my gmail app, pageonce, etc, etc. Wifi/bluetooth work fine. MOST of the time I can still text / make calls but not always.
I am hesitant to do a factory reset as the last time i did this, it did not change the problem and i was stuck with nothing because i had no data connection to connect to my google account with (nor wifi, i was on vacation).
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Jul 6, 2011
i've owned an Atrix now for about a month and very time i save events and appointments to the calender within a couple of days they all dissapear the data gone.
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Jun 19, 2011
yesterday i took 34 pictures. they were all there last night now they have dissapeared yesterday i posted a question on here about connecting the Bluetooth mouse. the post seems to have disappeared.is it me or the system?
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Jan 19, 2010
I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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Jun 19, 2011
I can have full signal bars and 3G service and as soon as I hit the send button to make a call or receive a call all the signal bars and the 3G disappear. I have had poor call quality since I have owned the phone. I traded for this phone, so taking it to verizon for a replacement is not an option. I have done a complete reset on the phone, and verizon has done all they can do as for reprogramming. Has anyone else had this problem?
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Sep 14, 2011
One of the big benefits of these phones is the ability to stay on top of email. I have a yahoo account and I have it loaded into my messaging app. Over the year that I've had this phone my yahoo occasionally has become deathly silent. Of coarse the android is not updating or even connecting to my account. This happened on average every couple of months. I've done a few things to try to get it back including deleting and reloading the account, updating the android os, messing with email settings. It usually eventually comes back on its own...within a couple of days. Its now getting to the point where I lose connectivity every week or two and its gone for that much time. This is really annoying and I don't keep on top of my emails nearly as effectively. I need to fix this. I'm not seeing alot of posts with the same issue though.
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Sep 30, 2011
when i go into the market just for the heck of it, it's fine.
when i get an update notice, and go in from that icon, it shows me "google maps", "kindle", and "Internet".
i uninstalled the market and it was fine. (it ended up re-updating itself at some point later.) it happened again. i went into manage apps and cleared the data, and it was fine.
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