Motorola Atrix 4G :: Losing Microcell Connection Intermittently?
Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Nov 4, 2011
Over the past week, or so, I have been experiencing intermittent losses of data and phone service. This issue has been magnified over the past few days. Initially, I thought it was a result of an early season snowstorm, that more or less, crippled my state (Connecticut), and since I am a power utility engineer, as you can imagine, I have been on the phone quite a bit. As we moved closer to full electric restoration, I am seeing that this isn't an issue brought on by inclement weather, but by a software/hardware glitch.
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Aug 31, 2011
I've had my Atrix since May 2011 and 3 times now it has completely wiped my calendar.I've looked through the forums on here but all I can find is the suggestion that syncing to gmail may be the problem. However, I am fairly certain that I have set everything to NOT sync with googlemail etc, as I do not use calendars anywhere but on my phone. Could I have missed something which means my phone is trying to sync with an empty calendar somewhere - but if so I would have expected it to do this more than 3 times in as many months?
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Jul 6, 2011
i've owned an Atrix now for about a month and very time i save events and appointments to the calender within a couple of days they all dissapear the data gone.
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Dec 13, 2011
Since Verizon had their 4g issues the other day I have noticed that i keep losing my data connection. I can still make phone calls but can't get on line. I will watch as my data connection goes from 4g to 3g to nothing as i am standing in the same spotI am just wondering if anyone else is having the same issue? I have used about 10 gigs this month but i don't think i am getting throttled ( if Verizon even does that).
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Jan 16, 2012
I regularly lose song files on the 32GB MicroSDHC card (Class 10) in my Atrix 2. They disappear without a trace, and without notice of any kind. I've been checking my music directory regularly with a file explorer app, and I've noticed that they tend to disappear whenever minor changes are made to the SD card (mounting/unmounting the card, connecting to my PC, adding new files to the card, revising existing files, etc.). I've tried using different SD cards, different PC connection methods (MotoHelper and USB Mass Storage), but nothing seems to work.
Is Android 2.3.5 not reading the card properly? I don't see the point of using an SD card with this phone if I can't guarantee that the files will stay accessible.
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Jul 30, 2011
I own a business and having my contacts phone numbers is an abosolute necessity for me.I've noticed that after importing all my contacts from my SD card (after having setup the phone and creating a MotoBlur account, adding facebook, and a couple of email accounts) that the contacts whom had a Facebook profile, it REMOVED the phone numbers that were previously attached to the contact file.Is there a way to keep the phone from doing this? It did this to each contact that had a facebook profile that didn't have their phone number on their facebook profile.I've tried to go in and edit the contact but it tells me that you can't edit a facebook profile / contact.
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Jan 5, 2013
I purchased a silicone jelly case for my Atrix 2 phone. However, when I put it on my wi-fi signal strength decreases. Is there a way to prevent this from happening?
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Feb 17, 2012
I've tried calling Verizon, but they won't open a ticket because of a known issue with the .173 update, but everytime I enter a extended network area, I quickly lose data connection. It seems like I hear of quite a few people in my area having this problem. Verizon pushed a hybrid PRL to my phone and the PRL version went from 15098 to 13014. Am I going to just have to wait till they actually send someone to fix a local tower or is this something nation wide?
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Sep 17, 2011
My wife and I both have Atrix 4G phones. I frequently get a Popup window when I unplug the charger reminding me to unplug the charger. This happens both with my 12V to USB adapter plugged into my motorcycle and with the home charger from Motorola. Also, I lose the settings for my home wireless and have to re-enter everything. I've gotten notifications that I'm using up my data plan because I lose my wireless and emails then start downloading over the cell network without my knowing it. I'm about ready to get rid of the so called smart phone and go back to my basic cell phone.
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Oct 25, 2012
I finally broke down and installed the Atrix HD update yesterday. What a mistake. Prior to installing the update, I could drive from home to work and have the battery drop from 100% to 95% in about 20 minutes or so (which, is terrible as well). Today after installing the update my battery went from 100% to 87% in the same 20 minutes. I can't believe that an update that was presented good for battery life actually makes it worse! I can say however, that the performance of the phone is better (touch responses, less laggy, etc, but I am sure that is at the cost of battery life). Other than a hard reset is there anyway to get this update off of the the phone?
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May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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Apr 24, 2012
I have g-mail as a app in my Motorola atrix 4g cell phone. I press g-mail and it tells me no connection. How can I get connected back to it? Also, yesterday I was connected to g-mail. I deleted or moved some e-mails to trash. Then I went to trash to try and clear that list out of my phone. But I couldn't it that list cleared. How do you clear the trash list in g-mail?
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Oct 30, 2011
I've had my ATRIX 2 about a week now, and the USB Mass Storage option for the USB connection has only actually worked two or three times of all the times I have connected my phone. The Windows Media Sync and Motorola Phone Portal settings usually (but not always) do work. I've tried just about every combination of installing/reinstalling drivers, trying different cables/ports, restarting the computer/phone, etc., but nothing works consistently.I'm running Windows 7 64-bit on my computer, but I'm pretty sure the problem is the phone since no changes on my computer affect the connection.
Totally aside from manually moving files to or from the phone, the Mass Storage option is the only one that works with any of the methods I have to sync my old iPhone playlists to my new phone (Motorola Media Link, Winamp, iTunes agent).Does anyone have any idea why this wouldn't be working consistently for me?
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Sep 9, 2012
i have an unlocked Atrix HD from Bell Mobilty and i'm using it on t-mobile. first few days were great! i have hspa+ with speeds at par with my old sensation. however, ive been stuck on edge since this morning. i've been playing with my phone checking if tmobile has lit up their refarmed hspa pcs network in my area using the service menu. since then i couldn't bring the AWS HSPA+ back.
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May 4, 2011
I've had to reboot the phone 2 times today because it loses the connection to my email accounts.
Anybody having problems with retrieving emails since upgrading to 4.1.83?
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Sep 18, 2011
all of a sudden yesterday out of the blue when I would enter the market my at&t data connection would just drop out. the phone would work but the web browser, market and data apps like facebook and weatherbug would not. the H+ icon at the top would go from grey with a blue H and blue arrows to a black H+ with black arrows and I will repeatedly get connection errors. I would also get a orange triangle notification with an exclamation mark in it that said the name of the app in the notification bar. I also noticed the signal bars would turn from blue to a white color. the app will never download as i have let the phone sit for over an hour and the download bar never moves. I have found that I can do 1 of 3 things to reset the connection, I can turn airplane mode on and then it will work again when I turn airplane mode back off, I can restart the phone and it wil work again, or i can go into my apps and force close tha market. the problem always returns when I try to download another app. I have contacted att and they went over everything they can think of but still no luck.
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Dec 28, 2011
Have an Atrix 2, ive had this phone for about 3 months now and since last month ive been having with the wifi turning off by itself, or shows being connected and its not. Now at first i tought it was my router, so i got another one and still the same thing. it does this not just at home but to any wifi network. im pretty sure this is a hardware related problem, however it could be software also, i have gotin noware execpet from Moto Send your phone in, so in about 2 to 3 weeks ill have it back with no way of having a phone, plus ill still have to pay at&t, second at&t have never hered of the atrix 2 having wifi problems and offered to exchange the device for my warrenty deductable of $150.00, what should i do, i would also like to here from the community to see if there are anyone else with the same problems se we can address these to Motorola and At&T.
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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Jun 16, 2011
Sometimes in the middle of listening to online radio, sending photos over gmail, or updating facebook, my phone stops sending/receiving data.I correct this by resetting the phone. What's causing the phone to stop receiving data all of a sudden?
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Jul 20, 2011
What is your average data connection speeds? Yesterday I noticed that my speeds are severely lacking, especially when comparing to a HTC Inspire.When I called AT&T to inquire if my speeds were normal, the lady said no.After looking she said my SIM card number was wrong, again.This has become a frequent answer to most of the hiccups I've had since February.Side note, with this recurring SIM issue keep me from getting updated or will that be based on the IEMI?
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Sep 17, 2011
can i connect my phone to a television using the hdmi connection and watch Internet or other video sources? i have tried it and just got a motorola logo on my tv.
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Aug 29, 2011
My atrix will have the white "syncing" bars for hours on end, and when i restart my phone the bars will immediatly starts up again. And while this is happening i cannot access any form of internet (browser, apps, market, native mail app)
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May 31, 2011
Is there an APP or setting to keep a hotel internet connection open? I find that as soon as the phone sleeps, the connection is lost and I have to resubmit the connection policy that is usually associated with connecting to a hotel internet connection.
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