Motorola Atrix 4G :: Phone Reboots Upon Finding A Connection?
May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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Jul 21, 2011
found a BT that has been reliable and successful with streaming music from the Atrix? This is something that would be extremely helpful for me in the enviroment that I work in. I have to use a headset that I plug into the jack on the phone, but it can be clumbersome at times and annoying.
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Apr 16, 2012
As an update, I got my phone to quite boot looping by wiping system, cache, and data. I then reinstalled 2.3.6 via computer. This has fixed everything except my wifi. I unistalled logcat and then found highlighted in red that my wifi drivers were not functioning correctly. This does annoy me but I can still use my phone!
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May 25, 2011
Running XP and installed the driver software. When I connect the phone the USB connection comes up and the green led goes on. But it does not charge the phone and I don't see the phone in windows explorer.If on the phone I switch the USB to mass storage I get the notification "Found new hardware" MB680 but it's unable to find/install the driver.Why does it not find the correct driver, I installed the driver from http://www.motorola.com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-DriversI have done the same on another PC and that worked correctly.
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Apr 24, 2012
I have g-mail as a app in my Motorola atrix 4g cell phone. I press g-mail and it tells me no connection. How can I get connected back to it? Also, yesterday I was connected to g-mail. I deleted or moved some e-mails to trash. Then I went to trash to try and clear that list out of my phone. But I couldn't it that list cleared. How do you clear the trash list in g-mail?
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Oct 30, 2011
I've had my ATRIX 2 about a week now, and the USB Mass Storage option for the USB connection has only actually worked two or three times of all the times I have connected my phone. The Windows Media Sync and Motorola Phone Portal settings usually (but not always) do work. I've tried just about every combination of installing/reinstalling drivers, trying different cables/ports, restarting the computer/phone, etc., but nothing works consistently.I'm running Windows 7 64-bit on my computer, but I'm pretty sure the problem is the phone since no changes on my computer affect the connection.
Totally aside from manually moving files to or from the phone, the Mass Storage option is the only one that works with any of the methods I have to sync my old iPhone playlists to my new phone (Motorola Media Link, Winamp, iTunes agent).Does anyone have any idea why this wouldn't be working consistently for me?
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Apr 20, 2012
My collegue has an HTC phone that has an option to connect to the internet under manage usb connections. My Windows 6.5 phone just connected without pressing buttons. How can I get this option up on my Atrix?I need to connect to the office internet connection via usb.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Jun 11, 2011
I was just curious to know if this is considered a known bug / will be fixed in the gingerbread update.After using wifi and walking out of the wifi zone (eg, out of my house and down the street) I will check my phone to find that the mobile data connection has not re-started itself, and only a reboot will fix this issue. Other issues have been my phone will get stuck only being able to upload (and not download the resulting pages/data) as well as the symbol disappearing completelyafter a little bit of research I found this may be a problem with 2.2.2 froyo and for my sake I hope it is, but I was just curious to make sure it is fixed in future updates.
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Sep 9, 2012
i have an unlocked Atrix HD from Bell Mobilty and i'm using it on t-mobile. first few days were great! i have hspa+ with speeds at par with my old sensation. however, ive been stuck on edge since this morning. i've been playing with my phone checking if tmobile has lit up their refarmed hspa pcs network in my area using the service menu. since then i couldn't bring the AWS HSPA+ back.
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Nov 29, 2011
I have a Microcell in my office. The 3G and EDGE signal is -100 or worse, so there's no conflict there. The wifi signal in my office is low, ~-80db, and often disconnects/reconnects. Every once in a while my Atrix (stock gingerbread) loses the microcell connection completely and continues to have no network connection. The wifi connection stays connected though. I have to enable and then disable airplane mode to get the connection back up.
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May 4, 2011
I've had to reboot the phone 2 times today because it loses the connection to my email accounts.
Anybody having problems with retrieving emails since upgrading to 4.1.83?
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Feb 20, 2012
So after upgrading OTA to 2.3.6 and performing a factory reset on my Atrix 4G, I've noticed that stock google talk app loses connection with the server after a few minutes while the phone is asleep. As soon as I wake up the phone, The network status icon is gray and within 30 seconds or so, the phone reconnects with the google servers and the icon turns blue again.
I've never had this issue before while on 2.2 and 2.3.4. I've made sure the app is always open and background data is enabled. Also my battery mode is set to performance mode so it should sync all day.
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Sep 18, 2011
all of a sudden yesterday out of the blue when I would enter the market my at&t data connection would just drop out. the phone would work but the web browser, market and data apps like facebook and weatherbug would not. the H+ icon at the top would go from grey with a blue H and blue arrows to a black H+ with black arrows and I will repeatedly get connection errors. I would also get a orange triangle notification with an exclamation mark in it that said the name of the app in the notification bar. I also noticed the signal bars would turn from blue to a white color. the app will never download as i have let the phone sit for over an hour and the download bar never moves. I have found that I can do 1 of 3 things to reset the connection, I can turn airplane mode on and then it will work again when I turn airplane mode back off, I can restart the phone and it wil work again, or i can go into my apps and force close tha market. the problem always returns when I try to download another app. I have contacted att and they went over everything they can think of but still no luck.
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