Motorola Atrix 4G :: Phone Has Just Started Cycling Through Reboots?
Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Jan 24, 2015
So I've had the Turbo for about a month now and am extremely upset with the constant reboots. For the first few weeks the phone worked fine, nothing was out of the ordinary.
However, within this past week the phone has started freezing... I'll be using it and then suddenly the screen freezes and sits there and reboots itself. It does this a few times a day....
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Apr 16, 2012
As an update, I got my phone to quite boot looping by wiping system, cache, and data. I then reinstalled 2.3.6 via computer. This has fixed everything except my wifi. I unistalled logcat and then found highlighted in red that my wifi drivers were not functioning correctly. This does annoy me but I can still use my phone!
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Jun 1, 2015
Occasionally when using my device, it will freeze for a brief moment and the running apps window will pop up by itself. It will then start cycling through the running apps list (I use the card view), and it will randomly open one of the applications, and then sometimes repeat this process a couple of times in quick succession before I can regain control of the screen. The whole event will usually last about 3 seconds, but as you can imagine it is becoming quite annoying. I would say that it happens about every 3 days or so.
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Jan 20, 2012
My wife and I have two photons since Septermber 1st. They have been working fine until a week ago. Since then mywife's photon is dropping calls signal in our house.Both phones have full bars when not maling a call. When you dial anumber my wifes phone looses all bars and cannot make a call. My phone still has one bar or so it works. The data connectionworks perfectly (texting etc.). Wife's phone also works at other locations. So, I presume something has happened to the signalat the house but why does my phone work better? Is data and phone signals differ like this? We have been using Sprint phones
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Jul 23, 2014
Got to the end of a run today and my RunKeeper app was locked up. I finally got it to close, but then the phone started rapidly and constantly cycling through apps and screens, even moving apps and widget around. It's like an invisible person is constantly touching and dragging their fingers across the screen. Holding down the power button for 5 seconds got it shut down, but when restarted, it resumed it's app cycling. I could have gotten some sweat (from my run) on the volume buttons or down in the headset jack, so I stuck it in a bag of rice to cover that possibility. A factory reset is an option I can explore later tonight if no other suggestions are made.
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Sep 3, 2012
This weekend I did a long cycling tour with the MotoACTV and found out where the max battery life is for me. Without running any music, BT notifications off, and minimal screen usage, I got 8.5 hours of life (7 hours riding time) over 110 miles. There was just enough power to sync when I got home, and by the time I was in the shower, it was close to 0% an in the charger.I truly thought I was going to lose the last couple hours, but the device proved me wrong. Job well done. When I first did this with older software, I ran out of power at 5 hours. Software tweaks work!
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May 6, 2012
I've just tried to do a cycling fitness test in a gym on a standard gym bike bike (lifecycle fitness) but it wouldn't let me start with just a HRM , it gave me a message saying I had to have a Bike Sensor. So is there no way to do a fitness test on a bike without having to spend more money? I do have a road bike, but I'd like the option to do this in a gym without shelling out more.i can see theres "stationary bike" profile, but this doesn't have the option for a fitness test.(BTW - I also tried a quick start indoors cycling workout and got the same message (connect a bike sensor to start an indoor ride)
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Dec 10, 2015
Got the Marshmallow update this morning, phones been good for about 14 hours and now all of a sudden while updating apps the phone re-started and has been re-starting ever since. It goes through boot-up screens to the "hand stitched" screen and then shows me a small message indicating it is optimizing 1 of 27 apps like it is doing an upgrade, it will sit on that for a few seconds and then the screen just goes black. After a couple minutes the process starts over again all by itself. It has been sitting here on my desk doing this for about 45 minutes now. Looks like I was able to experience Marshmallow for about a day, going to have to head back to the Nexus 6 (with no Marshmallow yet) and get a hold of Moto.
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Jul 3, 2011
anyone had a problem where the phone shuts down and re boots al the time.
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Apr 13, 2012
Very innacurate readings. See below comparing MOTOACTV with my GARMIN 705and I know the garmin distance to be correct since I know the roads pretty well, and I created the routes using google mapsI expect some type of difference between GPS devices, for example my iphone using wahoo does not always agree witht he garmin, but the difference is less than 1%... with the MOTOACTV the difference is about 10%MOTOACTV (34 mi): https://motoactv.com/workout/show?orkoutActivityId=4QaHxB2cQMeiehkKHkX0MQ%3D%3D&activity=4GARMIN (30 mi): http://connect.garmin.com/activity/167586976MOTOACTV (44mi): https://motoactv.com/workout/showworkoutActivityId=26QvMGqURk6rA1hMEb4w1w%3D%3D&activity=4GARMIN (40 mi): http://connect.garmin.com/activity/167587461MOTOACTV (48mi): https://motoactv.com/workout/showworkoutActivityId=QxSBZlK%2FTr6vP9JT%2BAaNRA%3D%3D&activity=4
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Nov 9, 2014
Twice now in the last week I have had the Turbo cut off the phone call and go to the black and white splash screen with the M for Motorola logo and then reboot. It has never rebooted any other time on its own except these two times while on a call.
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Jun 22, 2011
I have a Droid X which has the Gingerbread update received OTA. I do not know if this is a Gingerbread issue, I just know it started recently.
When I put my phone in the Motorola Multimedia Dock (SPN5612A) my phone rapidly cycles between charging and not charging. It constantly flashes the "Disconnected" message which advises that I unplug the power adaptor to save the Earth. Power cycling the phone does not change this behavior.
I have taken the plug from the back of the dock and plugged it directly into my phone and the phone charges normally, so I know it has something to do with the multimedia dock. I also use the Motorola Car Dock (don't know model #) and my phone charges fine there, as well as with several different power adaptors, including one from my old HTC Droid Eris.
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May 14, 2012
I have noticed that the average speed reported per lap/interval does not correlate with the graph. For example, I did an interval workout on my bike recently. As you can see from the image below, my average speed for interval 5 was 32.99 km/hr. I know this to be correct, because I was trying to keep my fast intervals at +30 km/hr, and could see this on my watch during the workout. However, as you can see, the graph seems to be displaying an average speed of around 13 km/hr, and shows that my speed never went about 20 km/hr.
This problem is happening for me on all of my cycling workouts, whether or not I have a scheduled interval routine or just autolap for 1km. For some of the intervals (maybe 5-10 %), the graph seems to be consistent with the average speed for the interval, but for the majority of intervals it is all messed up. I'm using the 8GB version with the latest software update. My .csv for the workout is also attached.
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Apr 14, 2012
Why does one need to input a tire size for cycling if the GPS should track speed and distance? I owned a Garmin 205 and did not have a sensor. I only used the GPS and was able to track speed and distance very accurately. I tested the MOTOACTV in a car for 3.5 miles. For some reason the GPS was not tracking any information except the track, which was correct. Instead of 3.5 miles, it showed 0.51 miles. Will this also happen on the bike?
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