Motorola Atrix 4G :: Completely Reboots When Plugged Into USB?
Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Aug 13, 2011
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
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Dec 11, 2011
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
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Jul 18, 2011
i had this on my previous atrix, but i cant find the setting on this one.
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Dec 2, 2011
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
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Dec 17, 2012
Since ICS updates causing reboots?
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Feb 22, 2012
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Feb 23, 2012
prior to the recent ota i had experienced many random reboots, usually when watching Internet video or listening to music while reading news app. i thought ota was supposed to fix some problems with reboots when phone was overloaded but since ota i am still experiencing some random reboots and warm battery under the same conditions as previosusly.
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Nov 22, 2011
phone has been fine while plugged in, until about 2 minutes ago. plugged it in, tried to pull the notification bar down to switch to mass storage mode and the screen would not respond. took a couple swipes, and it eventually worked after a few tries.it's also doing it in my car dock now too.has been fine, nothing has changed, just started doing it out of the blue.
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Feb 27, 2012
Everytime I plug my Atrix4 into my computer or plug into the wall the screen lights up, and the notification ringtone goes off is there away of stopping this without shutting off my ringtone or message ringtone. Have been in every menu I can think of...
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Jul 14, 2012
When I used to plug in my phone to the tv with my hdmi cable it would pop up on the phone wanting me to pick entertainment center or webtop connector. I chose the entertaimnment center last time and chose the option to always pick that. Now when I connect my phone to the tv, the Motorola logo appears on the screen of the tv, but the phone does nothing, like it doesn't recognize it. Is there a way that I can redo whatevr it is I do so I can watch my videos on my tv?
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Sep 26, 2011
My backside speaker does not work what so ever
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Nov 30, 2011
I had a problem with my wi-fi (said "error" or rebooted everytime I tried to turn the wifi on), so I copied all my crap to my pc, and did a factory reset.Now my phone just reboots every few minutes.so I grabbed an image to go back to factory, and used RSD lite to flash it.
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Aug 16, 2011
After upgrading to Gingerbread I'm noticing that playing music via media players causes my Atrix to either lock up or spontaneously reboot. This is happening even after a factory reset. This had so far occured with Winamp (which I haven't reinstalled since my factory reset), Amazon MP3 and Google Music Beta. This has occured both while I was listening to the music on my Bluetooth headset (Jawbone ICON) and also just playing it back via the built-in speaker.
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Jul 19, 2011
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
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Jul 25, 2011
Atrix with GB downloaded and installed a few days ago.About 20 minutes ago it started rebooting and gave this kind of message when I try to slide the unlock:Sorry the porocess com.google.process.gapps has stopped unexpectedlyThe process com.motorola.service.main has stopped unexpectedlyand there are a couple more of these.
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May 23, 2011
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
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Feb 11, 2013
Have a Atrix HD, about 6 months old. Today I went to make a call using a headset plugged into the headset jack, and nothing happened. The headset was not recgonized and all sound continued to come out the 'speaker'. (Either in "loud" speaker mode, or normal mode.) Tried another headset, same problem. Researched and went through the "check for debris and clean the jack" process with no improvement. Contacted Motorola support and they ended up offering to have it shipped to service center for repair/replace, but that means 7+ days without the phone. So I thought I'd check and see if anyone else has had such a problem.
Anyone else ever have headset jack "failure" like this on an Atrix unit? Oh, it also fails with a music player, or any other sound source, so it appears to be a general unit failure, not specific to any one app/function. I looked all over for some kind of setting to enable/disable the jack, but found nothing of use.
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Nov 14, 2011
fetch schedule set to manualunder accounts and my google account, i have data and sync unchecked for everythingwhy am i still getting email pushed or pulled to the phone?the notification is always the messaging icon, so i don't think it's gmail doing it.
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Jan 24, 2012
Ive had my Atrix 2 for about a week now, and one of the things that happens fairly often is I will be in an area white high signal coverage, and then poof -- the red cross signal appears and I lose all connectivity whil it reconnects to the tower..
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Jul 28, 2011
My phone decides it want to reboot itself. I mean, I certainly don't know how my phone is feeling, so it can take the initiative and give itself a good rebooting when it needs it. Also, I don't know what motorola is making their batteries out of, but when I turn my phone off (or it decides to) I suddenly have more battery than I did previously. This kind of technology should be used more often so we never run out of juice on batteries of any kind.
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Feb 29, 2012
I use my Atrix as a mp3 player when at the gym so I don't miss any calls or texts. I was at the gym the other day and my phone reboots on it's own. When it restarts, the stock motorola music player is gone from my phone. I checked the app drawer and under manage applications, it looked like it was deleted. I then reboot my phone 3 times, to no avail. Music player is gone. I am not a huge fan of it because it sometime skips, but it's the only one that give me the ability to skip a song while the phone is locked. A few days pass and it happens again while I am using Winapp, but this time when the phone restarts, the music player is back.
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Apr 16, 2012
As an update, I got my phone to quite boot looping by wiping system, cache, and data. I then reinstalled 2.3.6 via computer. This has fixed everything except my wifi. I unistalled logcat and then found highlighted in red that my wifi drivers were not functioning correctly. This does annoy me but I can still use my phone!
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Sep 10, 2014
Here are the specs: iPhone 4, iOS 7.0.4, 16gb, GSMÂ
I've never had any big problems with this phone while using it, but today it randomly shut down, so I thought it might be a battery information glitch, because it has happened with a different iPhone of mine. So, I connected my phone to electricity, it turned on and stayed like that for a while (I had fully charged the phone a few hours ago) and it showed 94% of battery left, which is quite normal. The odd thing was, that it was searching for carrier and it was impossible to turn wi-fi on, the button was not responding.
So I went ahead and rebooted the phone, still had the same issue. While still connected to the charger, the phone suddenly died again, showed low battery and turned on again. After a minute or two, the same thing happened again and after another reboot - again, again and again. I tried to reset the settings, still no carrier and still rebooting, even while charging. I tried completely erasing data and settings, but it was impossible to do that, because it asks for the iCloud password. Since it cannot be connected to the internet, there is no way for me to do that. When unplugging the phone, it dies in the same second. Next, I tried connecting the phone to my computer, but I can't even get it to turn on for a minute, because it reboots all the time after a few seconds (doesn't get enough power through the usb, I guess). Tried DFU mode, still no success. While connected to the computer, iTunes won't show the device connected to the computer.Â
So, there is no way to update the OS through the phone, because there is no way I can connect it to the web, resetting the settings won't do a thing, completely erasing the phone is impossible, because it cannot be connected to the internet, impossible to connect to a computer, because it reboots all the time, so no way to restore the phone.
Info:
iPhone 4, iOS 7.0.4
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Feb 24, 2015
When I went to sleep last night, my phone was working fine. It was on my bed and charging. When I woke up this morning, it was still plugged in but completely dead.
It won't turn on, it doesn't have the red light when charging, nothing. I tried a different charger, tried the force restart, even tried the little yellow button and still nothing.
The only thing I can imagine is that it severely overheated and blew the engine. Nothing else makes sense. Is there anything else I can do beyond replacing it?Â
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Dec 12, 2014
My iPhone 5S charges fine when USB plugged in at wall but when plugged into computer nothing happens. I have tried using a different cable and computer but the same results. Any way to fix this as I would like to sync my phone again?Â
Info:
iPhone 5s, iOS 8.1.2
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Sep 19, 2012
id like to buy one of those over 3000mah batteries for my atrix 2 , but where i live i can only find this batteries for the atrix 4g and im not sure if it works on the atrix 2.
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Apr 25, 2012
My Motorola Atrix or Computer has a Problem install the ADB Interface so there for my phone wont connect to my Computer.I have a windows 7 32-bit operating system.I have tried installing Drivers Manualy, tried using the PDAnet Solution, tried unistalling all USB Ports, tried applications to help.
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