Motorola Atrix HD :: Make A Call Using Headset Plugged Into Its Jack?
Feb 11, 2013
Have a Atrix HD, about 6 months old. Today I went to make a call using a headset plugged into the headset jack, and nothing happened. The headset was not recgonized and all sound continued to come out the 'speaker'. (Either in "loud" speaker mode, or normal mode.) Tried another headset, same problem. Researched and went through the "check for debris and clean the jack" process with no improvement. Contacted Motorola support and they ended up offering to have it shipped to service center for repair/replace, but that means 7+ days without the phone. So I thought I'd check and see if anyone else has had such a problem.
Anyone else ever have headset jack "failure" like this on an Atrix unit? Oh, it also fails with a music player, or any other sound source, so it appears to be a general unit failure, not specific to any one app/function. I looked all over for some kind of setting to enable/disable the jack, but found nothing of use.
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Oct 14, 2010
When listening to my music and an incoming call comes in, you cant hear the ringtone in my headset. The only time you hear it is when you press the button to accept the call for about 1 second.
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May 12, 2012
I tried to keep a hold of that thing until I could get myself a BT headset, but of course I managed to lose it. I am worried about wearing the MOTOACTV as my watch 100% of the time incase it rains, or when I wash my hands, or even sweat might get in the jack hole. where I can get some replacements?
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Nov 7, 2011
I can only periodically make calls normally by placing call and then putting phone up to my head and listening to phone ring, and person answer.For whatever reason then the phone will behave erattically. It will only let me make a call using speakerphone.I cannot put phone up to my head and listen through earpiece, and the phone doesn't black out when putting up to my head.I guess the proximity sensor doesn't work or is buggy.Also, sometimes when I double tap on the Home button/key to start voice dialing I should be able to hear the phone ask me what I want to do, but I can't hear anything but I can see on the screen that It is asking me a question - but can't hear anything as I normally should.Then, a few hours later it all works beautifully.I have rebooted the phone, taken out the battery and put it back in, hard reset the phone.I even have just now taken my screen protector off and the phone worked for a few calls as it normally should - i put phone up to my ear and screen blacked out and I could hear other person on earpiece.Then about an hour later none of that worked.I could only use the speaker phone.the phone didn't black out when making a call and putting phone up to my ear, and the double tap home button/key invoked the voice dial interface but i couldn't hear the voice/phone prompt like normal. and confirmation of my commands
The level 2 tech support at moto didn't help with any more troubleshooting than what I have already done.Which is: restart phone...reset phone to factory settings (hard reset) wipe all data off phone...taken off screen protector...none of this worked and produced consistent results to say that any of these procedures produced a positive change in the phone.I am within my 30 day trial period of this phone purchased from Motorola.
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Feb 3, 2012
I just received a new Atrix 2. When I make a call or answer one nobody can hear me!. The phone seems to be muted.If then I turn on the speaker, people start to hear me! What may be happening?
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Jun 27, 2011
One minor irratation I have is the phone keypad not being present when making a call. For instance, if you get a voicemail and you tap on the icon the standard active call screen opens, but you then need to touch an icon to open up the dialer pad so you can interact with the voicemail system. Is there any setting that allows the dialer pad to open automatically when a call is made? Would be really great if this feature could be selective for certain numbers such as voicemail.
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Nov 8, 2011
Clean boot (restart), the proximity sensor works fine (when on call it turns screen off, when moved away from face screen on). As soon as I make or receive call via bluetooth (Motorola brand btw.) The proximity sensor stops working. When on call it will not turn the screen off... Rebooting the phone will fix until a call is made/received via bluetooth. This was confirmed with other Moto phones (Photon...) as well as different bluetooth devices.
Atrix 4G / 2.3.4
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Dec 20, 2011
I have a curve 8520, it is nearly two years old, I went to make a call and the speaker keeps flicking to headset and back, I have never connected a headset so it cannot be the settings, has anyone else had this problem if so what was the remedy to put it right.
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Aug 8, 2011
I am having the same issue as many people with the fingerprint scanner. But I found a new issue over the weekend.My headphone jack doesnt work to listen to music. When I plug it in, I can hear that little click in the headphonebut when I go to play music it just plays it through the phone speaker.
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Apr 27, 2011
When i am trying to make a call to my another phone the dialer keeps on looping and does not disconnect, and when i call someone else as soon as i take the phone near to my ears the phone restarts.
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Feb 15, 2015
I can't connect anything via the headset jack so I cannot play music except though the phone's speakers....
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Jul 18, 2011
i had this on my previous atrix, but i cant find the setting on this one.
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Aug 13, 2011
So I recently upgraded to 4.5.91.MB860 and I did not have this problem until now. As soon as I plug in my Atrix to my PC or even unplug from USB, my phone shuts down, then restarts itself. I don't like losing my saved browser settings every time I want to plug in to USB.
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Sep 7, 2011
I got my phone last May shortly after they came out. For the most part I havent had any issues at all with it. I use it to tether my laptop and until the last update it worked flawlessly when I connected a USB cable to it. Didnt matter whether I was charging or thethering it worked without a hitch. Once the recent update came out everytime I plug a USB into it the phone tells me the cable was attached and then reboots. Sometimes when i remove the cable it reboots.
I never had 1 issue at all till the recent update. Ive tried differant cables and differant computers. Never happens when i plug the charger into it only when attached to a computer. Ive read another thread on this topic and seemed to be brushed off by the folks here at Motorola. Im not saying your software is crap or your phones. Im saying there is a valid issue that needs to be addressed. Its not my phone hardware. Ive used it for months without 1 single issue and couldnt be happier with it. Something happened in that update. maybe not on everyones phone but its happened on some peoples phones. If not then it wouldnt be a reoccuring issue with several people. If 100 people experience and issue or even only 50 then its an issue. I really dont care to spend 100 dollars to get this phone replaced. I guarantee if it comes to that ill go with an Iphone.
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Jun 1, 2010
The receptacle the receives the 3.5mm plug in the side of my Tour has suddenly stopped working. Worked Friday, not yesterday. I have tried the ubiquitous battery pull (several times) but no dice.
Tried it with two different headsets, and those headsets on a different devices, so I am sure it is the receptacle.
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May 1, 2012
I like my iPhone 4S and I love to play guitat, but I'm not sure where join both in play can be a good idea or not. Instruments inputs (dB) normally aren't compatible with microphone input (dB) and If both were put togheter in play without any other equipment to make the change between them, It can be harmful to the input one - in these case the iPhone...
Info:
iPhone 4S, iOS 5.1
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Nov 22, 2011
phone has been fine while plugged in, until about 2 minutes ago. plugged it in, tried to pull the notification bar down to switch to mass storage mode and the screen would not respond. took a couple swipes, and it eventually worked after a few tries.it's also doing it in my car dock now too.has been fine, nothing has changed, just started doing it out of the blue.
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Feb 27, 2012
Everytime I plug my Atrix4 into my computer or plug into the wall the screen lights up, and the notification ringtone goes off is there away of stopping this without shutting off my ringtone or message ringtone. Have been in every menu I can think of...
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Jul 14, 2012
When I used to plug in my phone to the tv with my hdmi cable it would pop up on the phone wanting me to pick entertainment center or webtop connector. I chose the entertaimnment center last time and chose the option to always pick that. Now when I connect my phone to the tv, the Motorola logo appears on the screen of the tv, but the phone does nothing, like it doesn't recognize it. Is there a way that I can redo whatevr it is I do so I can watch my videos on my tv?
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Jan 10, 2012
i have recently purchased it two months back.I tried finding the compatibale headset to atrix but didnt know which one to buy..I am looking for wired headset.Is there any motorola atrix headset or any other motorola headset with 3.5mm is fine?And how to control the headset button...default it gives voice commands...IS there any option in 2.3 so that we can change the headset control. Like when i press the call answer button with music player on, it would change the song....pause play...kind of controls...
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Aug 31, 2011
Tried this headset yesterday and the volume was very low on the phone. Which Motorola headset has the best earpiece volume for the Atrix?
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Jul 21, 2011
found a BT that has been reliable and successful with streaming music from the Atrix? This is something that would be extremely helpful for me in the enviroment that I work in. I have to use a headset that I plug into the jack on the phone, but it can be clumbersome at times and annoying.
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Jul 31, 2011
My phone call volume is fine but media playback volume is WAY too loud! Even with the phone volume and headset volume at the lowest it's too loud. This has only been a problem since the Gingerbread update. I tried the H17 on another phone and it works fine. Definitely a post Gingerbread issue.Anyone else have issues with this model headset or any other since the update?
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Aug 23, 2011
I'm still looking for some answers to get my ringtones back into my Jawbone Icon headset. I've had the same headset paired to a Razr v3xx whereupon I was able to hear my various ringtones I had set for certain contacts so I could tell as to whether or not I needed to answer right away or not without having to look at my phone. I liked the fact that I was able to hear these tones in my headset as well as the phones speaker. Now don't even try to pass this off as the headsets' software, as I ever had changed anything until I paired with my new Atrix. my thoughts are that this is a softwarwe engineers code changes for this particular phone
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Jul 26, 2012
the headset jack resetting to the max volume everytime the wired headset is unplugged and plugged back in? I am having this issue when using the wired headset for voice calls.
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Apr 12, 2012
i've bought a non-Moto headset with remote control to test if it works with my Atrix. Some buttons work but not as they are labeled... I wonder if anybody knows which resistivities applied to the 4pin connector pins correspond to which command in the phone.
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May 23, 2015
I would like to have my bluetooth headset read my texts with the ability to reply. Is there an app available or something built in the turbo that will allow me to do this? I currently have a Plantronics explorer 505.
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May 29, 2012
I've tried several things, and may be missing the obvious. When my headset is plugged in, but not in my ears, I never hear any notifications, like mail, or Words for Friends (not on a plane), or an iMessage. It does vibrate, but that's not very noticeable.Is there a setting to make the sound come out of the speakers when notified of something, even if the headset is plugged in?
Info:
iPhone 4, iOS 5.1.1, 32GB Black. No problems.
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Nov 6, 2015
When I have my headphones plugged in, the music plays both in them and still comes out from the phone. This also happens with conversations... When my headphones are plugged in, the sound from the other person speaking comes out loudly from the phone, so everyone can hear it! This does not happen when the headphones are not connected. Then the sound just comes from the phone, and conversations are more quiet.
I have tried different headsets, earplugs and speakers, the problem is the same with all of them. I have tried looking at the settings, both on my phone and other applications. I have also googled it, and I have tried to restart my phone. And I have checked if they really are inserted correctly. What I can do? I just want to hear my music in piece and keep my conversations for myself.
I also checked this link: [URL] .... but it did not solve my problem ...
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Jul 4, 2012
I usually go running and have music playing on my iPhone, and I have it on silent all the time.The problem is just with SMS alerts, when someone calls, I can hear it in the headphones.But when I get a text message, nothing.Is this a bug? Is there something wrong with my phone?
Info:
iPhone 4, iOS 5.0.1
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Oct 22, 2015
My Sony Z5 has a problem where if headphones (or an official headset - I've tried both) are plugged in, the audio plays through the accessory BUT continues to play through the phones speakers AS WELL.
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