Feb 11, 2013
Have a Atrix HD, about 6 months old. Today I went to make a call using a headset plugged into the headset jack, and nothing happened. The headset was not recgonized and all sound continued to come out the 'speaker'. (Either in "loud" speaker mode, or normal mode.) Tried another headset, same problem. Researched and went through the "check for debris and clean the jack" process with no improvement. Contacted Motorola support and they ended up offering to have it shipped to service center for repair/replace, but that means 7+ days without the phone. So I thought I'd check and see if anyone else has had such a problem.
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Anyone else ever have headset jack "failure" like this on an Atrix unit? Oh, it also fails with a music player, or any other sound source, so it appears to be a general unit failure, not specific to any one app/function. I looked all over for some kind of setting to enable/disable the jack, but found nothing of use.